SUMMARY:

• Seeking a Network Engineer/Systems Administrator position where I can grow and contribute to the company with my IT expertise and 9 years of advanced knowledge of networking, including my hands on experience with Cisco Routers and Switches.
• I would like to utilize my social skills and collaborate with my colleagues to achieve overall tasks.
• Intensive one year hands on IT training at Confidential .
• Experience with Data Centers and Server rooms Ethernet Cabling.
• Worked with individual IT professional employees in adapting skills in Data Centers and Server rooms.
• Extensive networking knowledge
• Professional IT training
• Computer keyboarding training
• Social Individual who enjoys working in a team environment
• Bilingual

TECHNICAL SKILLS

Competence in: VPN, ACLs, LAN, WAN, WLAN,SAN,MAN,WAPs, BGP,MPLS, VLAN, OSPF, EIGRP, Troubleshooting, Cisco IOS, OSI Layers, Cisco ASA Firewalls, Cisco Voice(VOIP), Cisco Wireless, Cisco Security,F5 Load Balancers, SQL, VMware, Linux/Unix, Windows 8.1, MS Office and all Cisco Routers and Switches Series including Nexus.

PROFESSIONAL EXPERIENCE:

Confidential, Parsippany, NJ

NOC Network Engineer

Responsibilities:

• I am responsible for monitoring Network infrastructure, responding to technology incidents, performing troubleshooting, managing escalations and providing client service, including proactive communication to clients and vendors and executing work orders to vendors.Respond to trouble tickets and monitoring alerts from servers and networking devices.
• Follow ITIL - based incident management and escalation processes
• Troubleshoot networks- and systems-related issues, work with vendors and handle fault management, event notification and escalation as needed
• Configure and administer monitoring software
• Provide excellent client service
• Responded to issues promptly, open and update tickets and provide regular status
• Perform direct follow-up with escalation resources for incident remediation where appropriate
• Run reports and compile these reports for team review and client review
• Hand off or receive open ticket information during shift changes and facilitate knowledge transfer
• Monitor and configure client backup systems
• Analyze trending data and make recommendations for infrastructure improvements
• Document solutions to common issues in a knowledge base
• Additional duties may also include special client projects
• Occasionally provide technical support for end users including IP phone, desktop, connectivity and desktop applications-related issues (Microsoft Office)
• Other responsibilities as directed by management
• Support product defect reconciliation and escalation processes
• Configuring VLANs/routing/NATing with the firewalls as per the design.
• Configure / Troubleshoot CISCO 7600, 3800 series routers and 3560, Nexus 5624Q series switch for LAN/WAN connectivity.
• Tested various networks which works on the protocols like of TCP/IP (IP, TCP, UDP, SNMP, DNS, DHCP, FTP, HTTP, HTTPS, ICMP, SMTP, ARP, IPSEC).
• Troubleshoot issues related to VLAN, VLAN Trunking, HSRP failovers, related issues.
• I am often required to log into routers and switches to monitor and analyze status of cables and perform connectivity tests to various devices In the company topology, as a team I partner with my coworkers and resolve issues regarding network implementation and connectivity issues that may arise from the MSO Switch and the Cell site Router via DS1, T1, T3, DS3, and Ethernet Circuits.

Confidential, Houston, TX

Data Center Security Engineer

Responsibilities:

• I was responsible for securing all the mainframes, routers and switches in the Confidential .
• My duties included checking and monitoring all servers, routers and switches for temperature changes and to make sure the temperatures were stable in the room, also to make sure all the devices are functioning and working properly.
• Turn on and turn off certain devices as instructed, make sure all cables and wiring are in order, rack and stack.
• I was Responsible for contacting the IT department supervisor for work orders and ticket description when vendors from IBM, EMC, and Dell arrived to replace parts or reboot network servers.
• I handled the tickets and all the equipment replacement forms with vendors and reported them to the IT department supervisor.
• I worked directly with IT associates in the Data Center.
• Hands on experience on all software blades of checkpoint firewall
• Configuring and testing Multicast for both IPv4 and IPv6 routing in Data Center Environment
• Works closely with Customers in determining the business needs for a Project and build Detail design which includes Data Flow diagram, Logical and Physical Diagram

Confidential, Parsippany, NJ

Network Engineer

Responsibilities:

• Worked with a team of Engineers to monitor and configure the company routers and switches for a temporary project.
• Confidential was in the process of releasing and implementing new software application Oracle R12 E-Business Suite.
• My team was involved in the training process and meetings to strategize increasing efficiency through performance and usability improvements in the technology stack, reducing costs by leveraging new functionality and technology inherent in R12.
• Extensive and thorough regression testing was required to ensure business processes were properly supported and new functionality was working as desired.
• Switch experience includes Cisco Catalyst switches: CISCO 3750, 4500, 6500 series switches. Design and implement Catalyst/ASA Firewall Service Module for various LAN’s.
• Key contributions include troubleshooting of complex LAN/WAN infrastructure that include routing protocols EIGRP, OSPF & BGP.
• Configured network using routing protocols such as ISIS, RIP, OSPF, BGP and troubleshooting L2/L3 issues.
• Troubleshoot Hardware, Cisco IOS, install and configure Cisco routers and switches.
• Installation, Maintenance, Troubleshooting Local and Wide Areas Network by using ISDN, Frame relay, DDR, NAT, DHCP and TCP/IP.

Confidential, Roseland, NJ

Network Administrative Assistant

Responsibilities:

• I worked right beside the Data Center/Network Control Center and assisted the Senior Network Engineer in Intranet troubleshooting by notifying him when the intranet was functioning after network failures and performing internet connectivity tests.
• I also directly contacted the IT Director for any devices delivered by vendors that were on site.
• Configured VLANS to isolate different departments
• Troubleshoot issues related to VLAN, VLAN Trunking, HSRP failovers, related issues.
• Design, installation and troubleshooting networks with hand-on experience with OSPF, ISIS, BGP, VPLS, Multicast, VPN, MPLS, & Traffic engineering.
• Involved in Local Area Network (LAN) design, troubleshooting, and maintenance as per company’s requirements.
• Performed scheduled Virus Checks & Updates on all Servers & Desktops.

Confidential, Montclair, NJ.

Network Administrator

Responsibilities:

• I was dealing with the ISP and implementing SOHO routers comprising of a mix of 50 to 100 desktops and laptops in the LAN and WLAN.
• I personally managed the router security software and firewalls.
• Also accessing and maintaining the default gateway.
• I maintained the Ethernet cables to the directly connected devices in the LAN.
• I performed troubleshooting on any malfunctions on the computers and rebooted the router as needed.
• Responsible for installation, troubleshooting of firewalls (Cisco firewalls, Imperva Web app Firewalls, Checkpoint firewalls and Juniper firewalls,) and related software, and LAN/WAN protocols.
• Configuring VPN, clustering and ISP redundancy in Checkpoint firewall
• LAN/WAN protocols.
• Troubleshooting the VPN tunnels by analyzing the debug logs and packet captures