SUMMARY

• Professional experience as a Kronos Business Consultant.
• Strong business analysis skills and a sound understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified Process (RUP) methodology, experience in Kronos Workforce Central (version 7.07) suite application.
• Requirement gathering and analysis based on the discussions with the Part & Repairs Business. Responsible for budgeting, revenue forecasting, key performance indicators, goal setting, results reporting, variance analysis and performance metrics
• Utilize inbound interface using Workforce Integration Manager to load demographic data into Kronos. Create centralized system for outbound interfaces using PL SQL code. The same will be used Payroll and other outbound interfaces.
• Participating in the process of reporting inadequacies and problems (“bugs”) (both functional and technical) within the MCtime (Kronos Workforce Timekeeper V6.2+) application to the functional project managers for submission to the vendor (Kronos).
• Installed, configured, and test KRONOS Workforce Central which include expertise in Workforce Forecasting, Scheduling, & Time Capture, Workforce Timekeeper, Accruals.
• Versatile, cross - platform experience in systems/network architecture, installation, implementation, integration, management and administration in local and remote environments for diverse client industries.
• Set-up of new user access in Kronos timekeeping system. Provide payroll analysis of trend-based data. Involved in implementation of E-profile and e-payroll for employee self-services.
• Extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems for WFM
• Having knowledge and hands on experience with Workforce Connect, Integration Manager and Process Manager.
• Providing technical support in testing and installation of Kronos Payroll System, performing customer support, enhancements and data loads for customer sites using Kronos WFC 7.0.
• Utilized knowledge of XML, MS SQL Server, and Oracle to confirm that performance met or exceeded best practices; tested via APIs or writing SQL queries to further enhance product and promote customer confidence in ancillary products
• Utilize PeopleSoft query and Crystal reports to satisfy reporting needs for all levels of the organization
• Manage all upgrades to document scanning system for HR division.
• Fixed a number of bugs that involved XML APIs, performance improvements, UI issues, Runtime Engine, localization etc.
• Hands on Experience on various Kronos modules like Activities, Workforce Attendance and Accruals.
• Proficient in defining, communicating and fulfilling the project's goal and breaking complex issues into manageable parts.
• Integrate Time & Attendance rules into current v5.2 Scheduler with Optimization instance.
• Redesign how Time & Attendance affects Scheduler, Labor Forecasting, Volume Forecasting and Labor Costing.
• Work collaboratively with team members to achieve common goals, while maintaining responsibilities and commitments.
• Payroll processing for a large multi-union hospital, as well as medical group payroll processing, and serve as Kronos timekeeper administrator. Set-up of new user access in Kronos Timekeeping system. Provide payroll analysis of trend-based data.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills.

PROFESSIONAL EXPERIENCE

Confidential, Toledo, OH

Kronos Functional Consultant

Responsibilities:

• Act as a liaison to management and KRONOS Administrators to increase credibility of the new KRONOS timekeeping system
• Co-trained timekeepers, managers and directors on the use of KRONOS Workforce Timekeeper
• Successfully deployed Workforce Central 7.0 (WFC) from an installed base of 1000 employees in WFC 4.3 to 7000 employees in WFC 5.1 which covered the entire university
• Installed and configured WFC 5.1 including service packs to Database
• Created and delivered instructional documents on KRONOS Workforce Timekeeper that significantly reduced issues for end users.
• Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 6.1, 6.2 and 6.3.
• Analyzed and resolved department and employee issues related to employee scheduling, wage and hour and union contract memorandum of agreement
• Took manual forecasting process and embedded into Opportunity Management flow. Enabled business to cascade forecasts at all levels and communicate change through one single repository in CRM streamlining senior sales management communication to Finance.
• Created and customized data analysis tools such as Kronos Workforce Genies and hyperfinds.
• Identify business rules for data migration and Perform data administration through data models and metadata.
• Developed and rewrote multiple Interfaces utilizing Kronos Workforce Integration Manager (WIM).
• Developed Kronos Custom Reports using Visual Studio in an Oracle Database Environment for large scale companies (100,000 + employees including international employees)
• Analyzed existing client systems, interface requirements, business process and operational needs.
• Proficient in Kronos Workforce Timekeeper 6.2+ and have the ability to quickly learn and understand the County’s configuration
• System Administrator of Kronos Workforce Timekeeper 6.1 and 6.3, Advanced Scheduler (including Self-Scheduling) and TTE (Telephone Time Entry) System.
• Created and modified configuration setup including but not limited to Access Profile, Payrules, Scheduler and Advanced Scheduler.
• Worked with internal Kronos and Ultipro conversion teams to ensure data accuracy and delivery of all legacy data for WFM
• Worked on the Work Force Central (WFC) 7.0, 6.8 product. Work Force Central Product suite provides labor management solutions in four key areas Time and attendance, Scheduling, Human Resource management and Payroll.
• Prepared and led quarterly business reviews including revenue forecasting
• Created and customized data analysis tools such as Kronos Workforce Genies and hyperfinds.
• Created Interfaces (Employee Demographics, Census, Accruals, Labor levels and Time Detail) using Kronos Connect interfacing with Lawson HR/Payroll and Epic Clinical Systems.
• People Import update and Timecard/Schedule Inquiry (iSeries MQ web-service XML calls to KRONOS WFC 7.0)
• Creation of the data mart from existing Operational data Store and other sources.
• Performed backend testing using SQL queries and analyzed the server performance on UNIX.

Confidential, Hackensack,NJ

Kronos Work Force Consultant

Responsibilities:

• Responsible for helping in the implementation of various new applications of Kronos Workforce Central application with the use of technical, analytical and functional skills.
• Provided audit for the client system for better stability and uptime of the system with enabling various logs of WFC and also collecting verbose logs.
• Resolved the clock issues for client stores and maintaining the clocks by Configuring the Device Groups and Devices.
• Trained associates and Internal customers at all levels of the company on Kronos features and functionality.
• Responsible for providing on-going support and maintenance
• Execute concise financial forecasting and variance analysis. Provided feedback to users on possible areas of inconsistency with pay practices and conditions to ensure accuracy in employee compensation.
• Implemented a balancing process to confirm pay code/hours totals between Kronos and pay files created for SAP Payroll process in order to reduce and eliminate errors generated during employee paycheck.
• Responsible for troubleshooting and supporting Kronos Teletime application and Kronos Biometric terminals
• Responsible for all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll 6.1.
• Audited, validated and corrected data to maintain data integrity and ensured that system controls and processes met all requirements.
• Kronosadministrator responsible for creation of new pay codes, maintained wage profiles, adjustment rules, monitored and updated the demographic file when necessary. Maintained holiday calendars, and updatedKronosaccess (function access profiles).
• WFM concept expertise inclusive of Employee Scheduling, Labor Forecasting, Entitlements and Accruals, Leave Management, Attendance Management, Custom Reporting.
• Prepared the requirement documents to configure the Workforce Timekeeper.
• Utilized the relational databases such as Oracle, Microsoft SQL and fulfills tasks associated with data collection, DB creation, and DB review.
• Responsible for full cycle implementation of Kronos v 6.3.
• Involved in Integration of Kronos T&A with Payroll system and Integration of Activities with the inbound and outbound systems.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Engaged in Workforce Connect/Integration Manager, Time & Attendance, Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
• Coordinate, drive and measure results in long and short-term forecasting, resource scheduling, intraday adjustments and real-time adherence management.

Confidential, Atlanta, GA

Kronos Functional Analyst

Responsibilities:

• Created Technical designs (High level/Low level) for the interfaces between Mainframe, PeopleSoft, Java and Kronos Labor scheduling systems.
• Union and Non-Union Pay Rules Analysis and Configuration including Employment Terms and Wage Profiles.
• Monitored servers during their Payroll days to ensure the smooth payroll run.
• Worked on Inbound and Outbound procedures for Activities for web methods to Kronos Integration and to the target Systems.
• Involved in Time Clocks Configurations and Updates - Clocks Model 4500.
• Regularly consult/lead/contribute to the standard costing, inventory and P&L forecasting activities performed by the Cost Accounting team. Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Reviewed the policies and procedures and get them into a run book (clocking devices and options), provided the system set-up options and standardization as well as testing.
• Project planning and assigning resources for various stages like development / testing.
• Responsible for deliverables to customers in all states from requirement to post production support.
• Understand the complexities in design and to simplify the design wherever applicable.
• Kronos configuration and setup, WFC (Workforce Central)/WFAN (Workforce Analytics)
• Workforce analytics - creating reports in Microstrategy desktop, building, executing, validating.
• Kronos timekeeping and attendance - auditing store schedules after auto-scheduling shifts
• To analyze the newly released versions and compare to the existing environment and present the stats to the customer to use the benefits of new releases.
• Managed the information collection and forecasting process for the test reporting phase
• Familiar with automated scheduling systems/modules such as Trapeze or TeleStaff
• Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle).
• Effectively designed, configured, tested, debugged, documented and maintained complex Kronos applications to satisfy requirements for version 6.0 to 6.3.