It Technician Resume
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SUMMARY
- IT Specialist bringing 15+ years in IT project management.
- Skilled in design, installation, configuration, maintenance, migration and implementation of server platforms and networks.
- Self - Directed
- Responsible and reliable
- Excellent problem solver
- Patient and diligent
- Critical thinker
- Strong attention to details
- Organized
- Hardware and software upgrade planning
- Advanced troubleshooting
- Windows and UNIX servers management
- Advanced noledge of virtualization
- Expert in process automation
TECHNICAL SKILLS
- Windows NT, 9x, 2000, XP, 2003, Vista, 2008, 7, 8 and 10.
- CentOS, Redhat, Fedora, Suse, Debian, FreeBSD, Ubuntu.
- Active Directory & Group Policy.
- VMware & Hyper-V.
- DHCP, DNS, RIS, Exchange, VPN, IIS & Apache.
- LAN, WAN, WLAN, MAN.
- Network Security.
- Routing & Firewalls.
- Disaster Recovery & High Availability Systems.
- VOIP, CCTV & IP Surveillance Systems, Alarm & Intrusion Detection Systems.
- HTML, PHP, Microsoft SQL, MySQL, Oracle, VB6, VBA and VB .Net.
- Desktops, Laptops & Printers maintenance.
- Software repackaging.
- Process automation.
- Robotics.
PROFESSIONAL EXPERIENCE
IT Technician
Confidential
Responsibilities:
- Interface with corporate systems to insure compliance with network support initiatives.
- Install, maintain and optimize IT equipment.
- Service, inventory and acquire RF scanners as needed.
- Service and support all laptops, PCs and servicers in teh facility.
- Service and support all printers in teh facility.
- Service and support all network drops in teh facility.
- Service and support all other computer hardware in teh facility.
- Respond to trouble tickets initiated by facility relating to IT issues.
- Monitor, control, install and remove all software in accordance with Confidential guidelines.
- Perform other technically-related tasks as required.
- Monitor and support MDF and IDF locations.
- Resolve IT issues throughout facility.
Inventory Control Seasonal Team Lead
Confidential
Responsibilities:
- Lead teh IC team throughout teh semi-annual sale peak.
- Delegate tasks to IC associates.
- Report progress to management.
- Report associates productivity to supervisor.
- Meet management daily targets.
- Audit parcels, record/adjust damages, cycle count
- Investigating inventory shortages and discrepancies
- Product tagging and inspection
- Inventory adjustments
- Splitting, merging and canceling orders
- Adjusting orders to carrier’s guidelines
- Meeting client’s SLA
Inventory Control Specialist
Confidential
Responsibilities:
- Audit parcels, record/adjust damages, cycle count
- Investigating inventory shortages and discrepancies
- Product tagging and inspection
- Inventory adjustments
- Splitting, merging and canceling orders
- Adjusting orders to carriers guidelines
- Meeting client’s SLA
- Pick/Pack/Put when needed
Inventory Control Associate
Confidential
Responsibilities:
- Audit parcels, record damages, count items in stock
- Compare inventory to warehouse records
IT Freelancer- Self Employed
Confidential
Responsibilities:
- Own an online web hosting, dedicated servers and virtual servers lease company.
- Did many programming projects on freelancer.com
- Did many IT and Security systems projects for my customers.
Technical Manager
Confidential
Responsibilities:
- Managed teh 12-person local CCTV technicians team, allocating resources to ongoing projects and enforcing deadlines
- Installed and removed security systems, including pulling wire, device termination and mounting back boxes
- Documented and reported each installation in company log book
- Mounted and fastened control panels, sensors and video cameras
- Supplied technical and customer support by phone and in person
IT Manager
Confidential
Responsibilities:
- Troubleshoot and resolve Internet connectivity and general software and hardware issues
- Managed switches, routers, firewalls, servers and security systems
- Hired and trained software developers and support technicians
- Built and maintained successful relationship with service providers
- Maintained a calm, professional demeanor when faced with high demand, high volume workloads
- Built and maintained teh seven campuses metropolitan area network
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