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Supply Chain Manager Resume

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Chicago, IL

SUMMARY

  • Analytical, highly adaptable professional wif extensive hands - on Supply chain management, experience developing, deploying and evaluating systems aimed at improving quality and efficiency.
  • Skilled in aligning end-user needs wif long-term resolutions to complex IT challenges. Track record of success. Consistent focus on process improvements/streamlining.
  • Skilled troubleshooter continually focused on identifying, isolating and resolving technical issues. Prompt diagnosis of network complications. Expert data query, restoration and disaster recovery.
  • Strong knowledge and comfort wifin Microsoft-based server environments, along wif all peripheral processes.
  • Accomplished communicator skilled in building and strengtaning relationships across functions to drive cohesive, strategic operations. Excellent interpersonal skills. Strong willingness to research and learn cutting-edge technologies.

TECHNICAL SKILLS

  • Accomplished Manager
  • Windows Administration
  • Technical Troubleshooting
  • Hardware/Software/OS Appraisal
  • Data Management
  • Network Optimization
  • Supply chain
  • Cost Savings / Avoidance
  • Cross - Team Collaboration
  • Network Security

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Supply Chain Manager

Responsibilities:

  • Infrastructure Engineering: Configured wireless network to encompass entire facility, including warehouse. Installed and configured Cisco ASA firewall, Cisco Routers and HP Switches. Repositioned, modified and deleted phone extensions. “Punched down” phone wiring for extension moves. Purchased and installed color printers and complex multi-function printers. Installed and configured 40 PC’s (after cloning) and 2 SyteLine servers (wifin 2 days).
  • Network Monitoring: Utilized PRTG to study internet traffic. Deployed firewall monitoring interface to examine network traffic.
  • Server Administration: Wrote KIXtart log-on script; assigning network drives to user log-on based on Groups. Configured DHCP and DNS servers and Active Directory (establishing Users and Groups).
  • Client Service: Delivered elite customer service across 65+ users through responsive interfacing, problem assessment, prompt determination of corrective actions and comprehensive follow-up.
  • Project Management: Upgraded ERP software from SyteLine 7.04.20 to 8.03.20, including upgrading Hardware SQL software and trained all users. Also, migrated MS Office 2003 to MS Office 2013.
  • Cost Savings: Upgraded SyteLine ERP system, saving 15K in consulting fees. Restructured printing operations under single source, saving thousands of dollars.
  • Process Improvement: Established new Help Desk solution for IT, Tech Services and Engineering departments; creating teh ability to track user issues and improve communications.
  • Network Security: Designed and executed a remote access protocol for overseas employees; restricting

Confidential, IL

IT Manager

Responsibilities:

  • Operations Management: Reimagined network connectivity, leveraging Citrix and other solutions to deliver approximately $60K in annual cost savings.
  • Systems Administration: Administered Windows 2000 thru Windows 2003 Servers, Windows XP, FTP, SNMP and TFTP.
  • Project Management: Upgraded PCs and software, incorporating single-source printing, which saved thousands annually and provided unified support processes for printer maintenance and supplies.

TECHNICAL SKILLS

Operating Systems / Software: Windows 2000 thru Windows 2012 Servers,DNS, ARCserve Backup Software, Microsoft Exchange, Microsoft Office, Excel, Active Directory, Group Policies. Support for: SyteLine ERP, Solidworks, AutoCAD, SQL Databases, VMware. Hardware / Peripherals:

Scripting: Cisco ASA Firewalls, Cisco Routers and Switches, HP Network Devices, US Robotics, Subnets, Static Routing.

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