CAREER SUMMARY:

Solutions Architect: Utilizing technical and analytical knowledge of business and information technologies by designing, planning and implementing storage solutions, backup and disaster recovery infrastructure. Strong Storage & SAN Architecture experience providing best practices using EMC technologies.

TECHNICAL SKILLS:

Hardware: EMC Symmetrix / DMX, Clariion, DS8300, Cisco, Brocade, McDATA, Shark, FAStT, Hitachi VSP, HNAS, NetApp (Network Appliance), HP, Sun, Emulex, Qlogic, NCR, Storage Tech Stacker, XIV and PC

Languages: Korn Shell, AWK, C - Shell, CASE Tools, TSO/SPF, ROSCOE, JCL, CICS, Assembler

Databases: Teradata, SQL, DB2

Software: VMWare VI3 (ESX 3.5, Virtual Center, VMWare Client, HA, DRS), VMWare VSphere (ESX 4, HA, DRS, VCenter), Windows Server 2008 Enterprise, Windows Server 2003 (Datacenter, Enterprise), Windows 2000 (Datacenter, AS), Windows NT 4.0 (Datacenter, Enterprise), Solaris 10, Linux, Citrix Winframe 1.7, Citrix Metaframe 1.8 / XPe, Microsoft SBS / 4.5, Windows XP, Windows Vista, Windows 7

NetApp OnCommand Insight (Onaro SANscreen): HP-UX, AIX, Network Appliance, BTEQ, Querymen, Teradata, Fast Load, Multi-Load, ECC, Solution Enabler, TimeFinder, SRDF, Connectrix, Symmetrix, InfoMover, PowerPath, VERITAS NetBackup, Volume Manager, MicroFocus Cobol, Microsoft Office Suite, Lotus Notes

Network: FC, SAN, TCP/IP, FCIP, IPX/SPX, Ethernet, 10/100/1000base, XCOM, NetBEUI, DWDM

PROFESSIONAL EXPERIENCE:

Field Application Engineer

Confidential

Responsibilities:

• Provide performance, monitoring, and capture planning for Confidential infrastructure.
• I provide pre - sales and post-sales support to Confidential while working directly with their global support teams and management to align their business and needs with the Virtual Instruments solutions.
• Provide product and project scope; planning, scheduling and executing on residential engagements.
• Develop and deploy success criteria for sales initiatives Proof of Concept, Health Utilization Performance reporting, and Managed Service engagements for multiple lines of business.
• Provide continuous improvement around processes, tools and best practices.
• Review and prepare training procedures, implement training and mentoring programs. Determine staffing requirements and assignments for engagements. Single point of contact for escalated issues for services, support and executive teams. Deliver performance appraisals for FAEs (matrix reporting).
• Collaborate on performance Management challenges using the Virtual Instruments Virtual Wisdom Platform. Application, compute, virtualization & SAN. Deliver data correlation, diagnostics, analytics, analysis, performance, capacity & health and relevant action items to organizational teams to achieve business goals.

Specialist, Infrastructure Engineering, Solutions Engineer

Confidential

Responsibilities:

• Formulate and execute solutions for customers across all channels (mobile, internet etc.)
• Help formulate and capture requirements and understand business objectives
• Ideate, conceptualize and drive solutions.
• Provide enterprise mobility strategy, work with senior architects to formulate reference architectures for digital solutions across multiple channels, and articulate the strengths and weaknesses of approaches.
• Understand, articulate and in corporate API strategies, backend as a service and define end-to-end architecture solutions for customers.
• Provide competitive analysis of solutions with differentiation for own solution and articulate value proposition.
• Develop strong, long-term relationships and referrals with customer management
• Be the point of contact to the customer through all phases of the engagement. Follow up and ensure total customer satisfaction through the life cycle of the relationship.
• Drive the end-end solution development lifecycle with the development teams on shore and offshore.
• Collaborate with sales teams in taking new offerings to the market
• Work with account teams and customers on specific customer opportunities including ideation workshop and requirements gathering sessions
• Keep abreast of technology developments and mobility applications across industry verticals and appraise practice leadership of the same
• Adhere to all CLIENT Sales, Human Resource, and corporate ethical policies, standards and guidelines.

Tech. Lead Sr. SAN Storage & Backup Admin

Confidential

Responsibilities:

• Provide support on HDS, HNAS, NetApp, XIV and IBM TSM backup equipment.
• Senior level is responsible for entire Lifecycle Management of Storage Infrastructure including Prepare, Planning, Design, Implementation, Operations and Optimization to ensure the Storage Infrastructure is kept up to date with the technology and meets the changing business demands of customer.
• Consult with end-users and utilize historic reports to determine the current challenges, and propose appropriate solutions.
• Conduct system installation, configuration and/or system support activities. Evaluate system compatibility of end-user software.
• May be required to plan power and cabling requirements for Server, Storage, or related systems.
• Develop backup and disaster recovery plans for Storage equipment.
• Broad understanding of Storage Management Framework and Services.
• Work independently and receive minimal guidance.
• Act as a resource for colleagues with less experience and as an escalation point for service impacting incidents.

Sr. SAN & Storage Solutions Architect

Confidential

Responsibilities:

• Solid knowledge of both fabric and frame troubleshooting, gave day-to-day support as required for the operations teams from a troubleshooting/RCA standpoint, and help to facilitate a better “liaison” role between the Confidential and EMC technical support teams
• Strong understanding of all primary EMC toolsets, including Solutions Enabler, NaviSphere Manager, SPA, ECC, and ESRS. Assist in rebuilding many of these toolsets, architecting designs for the near future, and aiding to ensure maximum proficiency including capacity planning around each of these toolsets
• Capable to lead technical instruction sessions for the operations; build, and plan towers on topics such as troubleshooting, toolset use, standardization, monitoring, and performance analysis;
• Excellent analytical and scripting skillset, with the primary intent being assistance in development of threat analysis details following a newly discovered code or configuration issue which caused production impact, and assistance in both construction and execution of resolution plans created to attack those threats
• Design Architect, tester, integration and support, best practices analysis of EMC’s Unisphere - Storage Management, Virtualized for JP Morgan Chase Infrastructure Global Data Centers
• Responsibilities include level 3/4 (Design Architect and Support Engineer) support of VMWare infrastructure ESX, HA, DRS, Virtual Center. SAN Administration / Storage Operations and Provisioning supporting physical and Virtual environments of JP Morgan Chase International infrastructure to Global Data Centers
• Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

Sr. Enterprise SAN & Storage Administrator

Confidential

Responsibilities:

• Provide day - to-day support for multiple SAN & Storage for international broker account systems.
• Review, implement and perform datacenter SAN & Storage migrations for multiple locations.
• Prepare, perform and test D\R solutions for brokers on international account servers.
• Service as a SAN / Storage Administrator performing support engineering of FC SAN environments consisting of EMC (Symmetrix / DMX, CLARiiON) Storage Arrays with Brocade, McDATA and Cisco FC SAN Switches. Infrastructure management tools used: EMC ECC, Solutions Enabler SymCLI, EMC Celerra Manager, EMC Navishpere, Brocade EFCM
• Support Confidential accounts using “MASTER” ML proprietary Storage tool and reporting. Design and organize SAN and storage
• Implement their design programs and principles. Support over 5 major sites using all major and minor switch and storage vendors
• Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

Sr. Enterprise SAN & Storage Administrator

Confidential

Responsibilities:

• Provide day - to-day support for multiple SAN & Storage for international broker account systems.
• Review, implement and perform datacenter SAN & Storage migrations for multiple locations.
• Prepare, perform and test D\R solutions for brokers on international account servers.
• Service as a SAN / Storage Administrator performing support engineering of FC SAN environments consisting of EMC (Symmetrix / DMX, CLARiiON) Storage Arrays with Brocade, McDATA and Cisco FC SAN Switches. Infrastructure management tools used: EMC ECC, Solutions Enabler SymCLI, EMC Celerra Manager, EMC Navishpere, Brocade EFCM
• Support Confidential accounts using “MASTER” ML proprietary Storage tool and reporting
• Design and organize SAN and storage
• Implement their design programs and principles. Support over 5 major sites using all major and minor switch and storage vendors
• Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

Sr. SAN & Storage Administrator

Confidential

Responsibilities:

• Service as a SAN / Storage Administrator performing support engineering of FC SAN environments consisting of EMC (Symmetrix / DMX, CLARiiON, Celerra) HDS (USP, 9980) Storage Arrays and Network Appliance / IBM N-Series and Filers with Brocade, McDATA and Cisco FC SAN Switches. Infrastructure management tools used: EMC ECC, Solutions Enabler SymCLI, EMC Celerra Manager, EMC Navishpere, HDS HDvM, Brocade EFCM, brocade Webtools
• Design and organize SAN and storage space by following the IBM ISMS Storage Design process
• Implement their design programs and principles. Support over 25 sites using all major and minor switch and storage vendors
• Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

Storage Architect / Designer

Confidential

Responsibilities:

• Design and organize SAN and storage space by following the IBM ISMS Storage Design process
• Implement their design programs and principles. Support over 25 sites using all major and minor switch and storage vendors
• Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

Sr. SAN Administrator

Confidential

Responsibilities:

• Served as the ISMS Storage Team member supporting Storage Arrays (EMC DMX, HDS USP, and IBM DS8000).
• Supported Vendor CE's during managed changes.
• Responsible for the implementation, engineering and support of the client site MetaSAN, Storage Arrays and NAS.
• Service as a SAN / Storage Administrator performing support engineering of FC SAN environments consisting of EMC (Symmetrix / DMX, CLARiiON, Celerra) HDS (USP, 9980) Storage Arrays and Network Appliance / IBM N-Series and Filers with Brocade, McDATA and Cisco FC SAN Switches. Infrastructure management tools used: EMC ECC, Solutions Enabler SymCLI, EMC Celerra Manager, EMC Navishpere, HDS HDvM, Brocade EFCM, brocade Webtools.

Confidential, Eastlake, OH

Senior Specialist - IT Infrastructure

Responsibilities:

• Sole supporter of large SAN environment in two data centers that included EMC DMX 3/2000, Clariion, Connectrix (McDATA) fiber switches.
• Introduce new procurement method for storage on-demand and present the cost benefit analysis with ROI to CFO and CIO
• Provide storage to clustered and non-clustered servers using multiple storage platforms. (HP-UX, Solaris, Windows, VMware and Exchange)
• Design Business Continuity solutions using SRDF/TimeFinder with BCV and Clones devices
• Develop and integrate scripts to automate operational processes such as database quiesce, TF Establish/Split BCVs, SRDF scripts for cross-site data replication for D/R solution
• Create, support, monitor and problem solve nightly SRDF / NetBackup jobs
• Coordinate and test with the Control-M / Maestro Specialist on nightly schedules job using commands from TimeFinder, SRDF and Database’s quiesce and NetBackup
• Provide 24-hour support on SAN, Storage and Backups in two data centers
• Recognized for two Confidential awards for exhibiting dedication
• Responsibilities include supporting SAN and Storage for all Heterogeneous Enterprise OS Environments utilizing VM servers as part of media reduction design goals globally.

Confidential, Columbus, OH

Senior SAN/Storage Administrator

Responsibilities:

• Senior technical lead in SAN / Storage architect and administrator implementing best practices in design and storage provisioning.
• Support Large SAN environment that includes Shark, FAStT, Hitachi, Network Appliances and Cisco 9509, Brocade 2800/3800 fiber switches
• Play a key role in creating and implementing standards and procedures to meet SLA’s
• Work closely with other teams (SA’s, DBA’s) to develop good working relationship between groups
• Serve as Technologic Lead on an $8M SAN refresh project to migrated ports Brocade switches to 20 Cisco 9509 Director Class switches. This migration affected 290 various types of servers and storage arrays and completed in 90 days with no unscheduled customer impact. With team, received awards from:
• SNIA for Best Practices in Storage
• Confidential EVP & CIO management for SAN Consolidation
• Play a key role on a $26M project to consolidate, duplicate accounting applications and databases down to single P&L accounting system. Successfully managed the Storage and SAN architect requirements in a solo capacity. Was successful and met the project requirements by providing their storage need to applications, databases and clustered servers in dual datacenters. Personally received thanks from the Chief Technical Officer: ‘Thank you for your dedication and leadership in helping Confidential build a highly resilient and reliable infrastructure.’

Confidential, Columbus, OH

Service Delivy Manager, Web Servers

Responsibilities:

• Supervise 18 employees consisting of System, Network, Backup, Security, SAN and Storage Engineers and Administrators, supported 400+ servers in a LAN / WAN environments using SAN / NAS on an Ethernet and Fiber Channel network
• Quality and Production Assurance, Change Management, Physical and Logical Security, Documentation, Backup / Disaster Recovery, Volume Manager, Crisis Management and maintaining all Service Level Agreements.
• Saved $250M per week in lost revenue by engineering and documenting Disaster Recovery Plans
• Architect, manage and support the SAN using EMC tools (ControlCenter (ECC), SDR, SRDF, VolumeLogix, TimeFinder, PowerPath, Connectrix Manager and ESN Manager) and Logical Volume Manager. Installing fiber channel cards (Emulex, Qlogic, HFC and JNI) in HP, SUN and Windows NT/2K servers.
• Led efforts for all UNIX System Administrators to document and cross-train on all UNIX platforms
• Introduced procedural improvement to increase productivity by 23%
• Maintained and supported hardware and software for mission critical systems on UNIX / NT and EMC platforms in local and remote locations in LAN / WAN environments.
• Improved system downtime by 50% by architecting a process to swap out a failed system’s disk to a warm spare server.
• Managed and maintained the NCR hardware, UNIX OS and Teradata Utilities
• Administered the process and integration of data for the databases by extracting, cleansing, transforming, and loading in a timely manner meeting all SLA’s
• Aided in database tuning and performance
• Design a purge process and long term data retention and backup strategy
• Performed analysis and forecast data growth
• Performed capacity and performance of systems and databases
• Command and Tools: BTEQ, Querymen, Teradata Performance Monitoring Systems, Teradata Manager, Fast Load, Fast Export, Multi-Load, Purge