SUMMARY OF QUALIFCATIONS

• Currently a Traditional Reservist Aircraft Mechanic and Crew-chief on Boeing KC135
• An enthusiastic individual undeterred by complexity
• Work extremely well in an interdisciplinary team environment
• Possess the ability to deliver results under pressure and secure confidence my technical expertise and calm demeanor
• Perform installation break-fix activities providing installation warranty support.
• Successful military background, punctual, ethical determined and a hard-working individual
• Deliver business critical projects and maintain high service levels
• Conscientious and flexible employee who will work evenings and overtime as requested
• Excellent with multitasks and meeting tight deadlines

TECHNICAL SUMMARY

• Active Directory
• Windows XP/Vista/2K,2003,2008
• Break/Fix
• Linux Ubuntu, Redhat, Solaris
• Sql Server 2000, 2005
• Peregrin/Otis Service Center
• Blackberry Setup/ Installations
• Desktop Support, Net-Meeting
• Network Design and Configuration
• Remote Network Administration
• Remedy Ticketing, Heat, Otis, Peregrine
• TCP/IP/IPX, DNS, DHCP
• MS Office 2003, 2007, 2012, 365
• Software Training
• Barcode Scanner Installations
• Network Troubleshooting
• Server Installation and configuration.
• Router, switch hubs, kvm installs
• Backup Apps, Net Vault, Data Protector, USMT
• Jet Direct Installations
• Vpn Installations, Remote Desktop
• Software Backups/Restoration. Migrations
• OS Recovery
• Drive Imaging, Ghost
• Wireless Setup, Configuration
• IIS Installation and configuration
• Workstations on Wheels Building
• Database/Sql Backups, Outputting to CDR/DVDR, or Removable Devices
• Warehousing Inventory Shipping and
• Shipping And receiving: Asset management with Inventory Scanning Tools and Excel
• Knowledge and use of torque wrenches, multimeters, pressure gages, test instruments and calibration equipment
• Automotive Salvage and Repair Experience
• Call Center and Network Operations Center Experience
• Sap administration and installation
• Server Rack Installation
• Mapping Network Drives
• Lan Desk
• Cisco Secure Connect
• Network monitoring, Optimization
• Drive Encryption, Bit Locker, Symantec
• San Support and Installation
• Email Clients, Exchange, Outlook, SMTP
• Live Messenger, Net-meeting
• PKI, Identity Access Management
• Citrix Support
• San Administration
• CA Site Minder
• HP Data Protector
• WUS
• SCCM
• Server migrations from 2003 to 2008
• USMT Backup Utility for Migrations
• Fibre Channel with Ethernet
• Cisco Switches, Routers
• VPN,RDP
• Avaya Nortel Phones
• Static Routing
• Network Call Center, Noc Experience
• Cisco Wireless
• CATV Camera Setup
• Volume Activation Management Tool

EMPLOYMENT HISTORY

Confidential

Systems Engineer

• Hooked up a large sizes witch with numerous cables to hookup laptops desktops and servers
• Picked up computers according to users schedule to be migrated.
• Hooked up desktops first and backed up all user data and programs
• Explained to users that some programs might not work on windows 7 due to legacy engineering programs and are not compatible with windows 7.
• Started the migrations through completion
• Processed the same procedure for all laptops and servers.
• All pc's laptops and servers were all documented when migrated from their serial service tag number
• After all migrations completed, tested all machines returned them to their shop locations and users.
• Added software as needed with sccm.
• Networked printers and made sure all programs worked properly
• Pallatized old pc's laptops and servers, and documented their service tags.

Confidential

Windows XP Migration to Windows 7

• Match up computers to a list of pc's migrating
• Confirm pc to be migrated three ways with helpdesk
• Have users backup to network drives anything important
• Start using backup and backup all user data programs and printers
• Migrate computers to windows7 and restore user data and programs
• Support users with login problems, printer issues, brokerage program issues Email problems, dual monitor problems and any other issues from the migration.
• Document issues and fix all users problems before the end of the day.

Confidential

Tech Lead Contract

• Install new PC and Monitor which had windows 7 on it
• Remove windows 7 and reload with Linux Operating System
• Connect computer and check for connectivity, there was none from the LAN jack where the pc was to be located.
• Re-located the pc and cisco switch close to the sonic wall box and ran a new LAN cable and was able to complete the installation and configuration of the reimage pc.
• It is used to re re-image laptops and desktops for Aarons Rentals by inputting the sku 's from the pc's and laptops. Completed Paperwork

Confidential

Uninstall Operation Contract 10Hrs/Day

• Uninstalled everything IT related at Chase Bank in Troy, MI
• Barcoded Pc's Laptops, Monitors, Docks, Hard Drives
• Scanned all items into an Excel spreadsheet and inventoried Hard Drives
• Scrubbed all data on laptops and desktop Hard Drives
• Installed new pc's at various branch locations and networked them.
• Shrink wrapped boxes and put them on a pallet for pickup and Packaged all cables and cords in boxes for pickup

Confidential

Migrations Technician Contract 10Hrs/Day

• Migrating Data for Henry Ford Hospitals from Windows XP to Windows 7
• Verify User Name and Location Desktop or Laptop Wow Kart
• Create multiple break/fix change controls daily
• Design and Configure Networks
• Responsible for providing support for break/fix problems
• Writing down user asset tags, and verifying naming conventions for migration
• Making a list of assets and adding them to a collection of asset tags to migrate
• Verifying machine assets are in the correct organizational unit prior to migration
• Run migration software and backup all users' data and printers and printer mappings
• Troubleshoot migrations that fail by using dos command and disk parting, repartitioning, reimaging
• After migration completes, boot laptops and run a restore on the laptops to restore user data
• Run printer restore utility to bring users printers back online and test and troubleshoot at user desks
• Install all users' applications, and test, and reinstall for failed ones, or ones that are special requests
• Process is done for laptops desktops and wow karts , workstations on wheels
• Deliver laptops to users with excellent customer service

Confidential

• De-install old Dell equipment and computers, document all asset tags and service tags, user names
• Unbox, install new computers, network them, start the deployment of the Ubs brokerage image with Windows 7
• Troubleshoot any imaging and migration problems, make sure image completes on all machines
• Make sure users know how to login with new passwords, and can get logged in
• Troubleshoot login problems with helpdesk, and make sure users can get into all brokerage programs
• Train users on how to use office 2010
• Change any desktop setting with monitors, some dual monitors, installed video cards for them
• Mapped printers for users at each Oppenheimer location, made sure they can print black and white and color
• Checked with all users to make sure everything works, and they are happy
• Entered computers, printers, monitors, serial s and asset tag 's into an excel spreadsheet

Confidential

• Transferred 3 new Dell 48U racks to upper level office building floor
• Removed all components from 3 48 U Racks, two blade servers, fully loaded, Powers, Supplies, APC Units, and all Cabling one Server Rack with Poweredge Server, Kvm and monitor and two empty Array Assembly's
• Marked all drives where the go in the array rack in a spreadsheet
• Labeled all network cable locations, power supply locations, fan locations, kvm locations
• Labeled all storage cables and specific placement
• Installed and configured Windows 2008 on one server with IIS Server
• Reconfigured Windows 2003 Servers and San
• Reinstalled all equipment and hooked up all cabling

Confidential

• Support for Clear-wire Wireless Corporation
• Troubleshoot various problems, some ranging from page not displayed, and can't connect to tower, fixing windows problems, troubleshooting network connectivity to wireless modems
• Installed various wireless devices, modem's, USB, hardwired, and on the go clearspots
• Used various troubleshooting software and skills to diagnose connectivity and fixing connectivity
• Also included in our calls were fixing billing problems, sales of clear-wire Products
• Sap used with pulling up clients and billing issues