SUMMARY

• 8+ years of experience in IT industry on multiple platforms wherein worked extensively in Citrix, Windows and VMware environments.
• Provide Design, Architecture, Installation and Configuration of Citrix solutions using Citrix XenApp / XenDesktop / Provisioning Server / Storefront / NetScaler / EdgeSight / Director
• Installation, Configuration of XenApp 5.0/6.5 & Citrix Client Tool and also Citrix XenDesktop 5.0/5.6, Provisioning Services.
• Upgrade Citrix XenApp 6.5 to 7.6, XenDesktop 5.6 to 7.6 and Provisioning Services 6.1 to 7.6
• Setting up NetScaler and configure all the basic NetScaler Settings including Network - related Settings, Load Balancing on NetScaler for Back-end Servers and Traffic, SSL Offloading, Acceleration and Optimization of Traffic-handling, NetScaler licenses. Installing and configuring Citrix Receiver with registry settings for desktop launches
• Managing the day to day coordination of VDI deployment by removing desktops and implementing Wyse Thin Clients.
• Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment
• Expertise in building Windows 2008 and Windows 2012 servers Array configurations, diagnosing server and Updating Firmware
• Expert in Windows server 2003/2008R2/2012, Microsoft Active Directory, DNS, DHCP.
• Extensive experience with troubleshooting Windows Installer (MSI) & Windows Installer Transforms (MST) installation and runtime errors
• Experience with HP ProLiant DL360 G7, DL380 G6, HP Blade Server BL35p, BL460c G6, DELL Power Edge Servers
• Expertise knowledge on ITIL framework (Incident, Change & Problem)
• Analyze Citrix system performance, root cause problem determinations, capacity planning and preparation of reports
• Ability to troubleshoot, perform updates and other changes necessary to ensure maximum performance.
• Extensive experience in Deploying, implementing, Upgrading, Managing and troubleshooting Citrix XenApp and XenDesktop.
• Proficient in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.

TECHNICAL SKILLS

Virtualization: XenServer, XenCenter, vSphere4.X/5.X/6.0, vCenterServer, VMwarevSpherewebclient, vCenter Operations Manager (VCOPS)

Citrix: XenDesktop7.x, XenApp, Citrix Receiver, NetScaler, Citrix Director, StoreFront.

IT Hardware: HP ProLiant & Blade Server series, Dell physical servers, Dell Power Edge Servers, Intel x86 and AMD Processors.

Client OS: Windows 7, 8, 10, Red hat Enterprise Linux5/6, Ubuntu.

Server OS: Windows 2003R2, 2008R2, 2012, 2012R2, VMware ESX4.x/ESXi5.x, 6. x.

Network Protocols: DHCP, SMB, NIS, NFS, DNS, FTP/SFTP, ARP/RARPSSH, TCP/IP, NTP, TELNET, LDAP.

Ticketing tools: HP Service Manager, Service Now, Remedy and Peregrine Digital Workflow

Backup and storage: HP Data Protector, NetBackup, CommVault, Networker, Netapp and EMC Clarion

PROFESSIONAL EXPERIENCE

Confidential, NY

Citrix/VMware admin

Responsibilities:

• Designed and developed a virtual desktop environment using Citrix XenDesktop 4.0 and 5.0/6.5/7.6, and all integrated components such as Provisioning Server (PVS), Citrix XenApp, and Active Directory.
• Responsible for Maintaining Citrix XenApp environment, including provisioning Servers.
• Installation, Administration, and Configuration of Citrix XenApp, Citrix XenDesktop, Citrix Provisioning.
• Migrate Citrix XenApp 6.5 to 7.6, XenDesktop 5.6 to 7.6 and Provisioning Services 6.1 to 7.6
• Perform in-place upgrade of XenDesktop from 7.6 to 7.8 and Provisioning Services 7.6 to 7.8
• Capture a Windows 7 golden image with PVS 7.6 target software and stream it to target devices.
• Monitoring NetScaler Services
• Troubleshoot and maintain Access Gateway and NetScaler products.
• Installed Citrix XenApp 6.5 and joined to respective farms based on the geographical region and to the respective farm.
• Created VM templates with Citrix image and Xen prep utility to join the servers directly to the farm.
• Upgrading Citrix XenApp 4.5/5.0/6.5 farms to 6.5 and 7.6 farms with StoreFront
• Building POC for XenDesktop 7.6 for future upgrades of current environment.
• Implementing and designing Citrix Secure Gateway, configuring Access Gateway, securing XenApp and XML servers.
• Installed a Configure Edgesight server and configured the Citrix to upload the pay load during the off peak hours.
• Configuring Citrix Load balancing for XenApp 6.5 farm as per the environment demand.
• CreatedCitrixgroup policy with bothVDI& HDX environment performance at different networks in consideration
• Knowledge in configuring user performance forCitrixVDI& HDX environments thoughCitrixpolicies
• Remote & telephonic support to the users. Managing & troubleshooting the issues with Citrix servers.
• Expert Proficiency with Citrix XenApp 7.6, Citrix NetScaler Load Balancer, Provisioning Services, Storefront, and experienced in performing senior level engineering for a global Citrix environment
• Analyze Citrix system performance, root cause problem determinations, capacity planning and preparation of reports & communication with Management.
• Responsible for installing in-house and 3rd party applications on Citrix Terminal Servers and publishing to users through Citrix Delivery console.
• Monitored Citrix Server's health by using Citrix EdgeSight and smart auditor.
• Have knowledge on Microsoft hyper v
• Installed and configured ESXi 4.1/5.0/5.1/5.5 host on Physical Server
• Installed Virtual Center Server
• Created & Configured Data Center and Cluster in vCenter
• Added ESXi hosts in the clusters, and implemented vMotion & HA
• Created Clone for Windows 2003/2008/R2
• Created VM template for Windows 2003 Server, Windows Server 2008/R2, and Windows Server 2012
• Deployed Virtual machine using template
• Configured iSCSI SAN
• Created and Configuring Data Store using LUN to VM Cluster
• Used Update Manager to patch ESX/ESXi Host
• Installed/Updated Patches Manually on ESXi host using putty and CL
• Installed Windows 2003 Server, Windows Server 2008/R2, and Windows Server 2012 R2 on Physical IBM xSeries, Blade Server, Dell & HP Server
• Installed & Configured Symantec & McAfee Antivirus distributions.
• Installed, Configured & Managed Cluster on Server 2003/2008/2012 R2
• Moved Cluster resources from active node to passive node
• Troubleshooting cluster nodes issue
• Configured and managed Active Directory Objects
• Configured user environments using Group Policy
• Worked on HP Service Manager, Remedy and Service Now change management tools to create and follow up on changes, problems, Incidents
• Created and resolved daily incidents following ITIL guidelines

Confidential, Milwaukee, WI

Citrix admin

Responsibilities:

• Installing, configuring and administering Windows2003/2008 servers.
• Responsible for maintaining the stability, security and lifecycle of all current and future Citrix products in addition to managing various projects, vendors and consultants in varying capacities for related and unrelated subsystems necessary to support an enterprise virtual desktop and application delivery environment
• Implementation and migration experience with medium to large Citrix environments for enterprise customers
• Provide Installation and Configuration of Citrix solutions using Citrix XenApp / XenDesktop / Provisioning Server / Storefront / NetScaler / EdgeSight / Director
• Worked on XenServer and XenDesktop 5.0 environments.
• Publishing of application in the Citrix environment for the User to test through the web interface.
• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers.
• Configured various Policies in Citrix Presentation Server.
• Maintaining printer drivers on Citrix Servers in the Farm.
• Configure NetScaler Gateway.
• Proficiency with Citrix XenApp 7.6, Citrix NetScaler Load Balancer, Provisioning Services, Storefront, and experienced in performing senior level engineering for a global Citrix environment
• Managing the day to day coordination of VDI deployment by removing desktops and implementing Wyse Thin Clients.
• Reporting & communication with Management.
• Providing users with access rights and permissions for accessing the applications.
• Responsible for administering and troubleshooting all the issues related to Active Directory, Windows 2003 and 2008 Servers.
• Creating users and assigning the roles depending on the privileges and restricts the user access.
• Administering domain trusts, and changing the domain mode using Active Directory Domains and Trusts.
• Defining group permissions and creating local and global groups with account policies using Enterprise Administrator. Creating user rights and defining local and roaming profiles.
• Administered and setup print servers in Win2003/2008 server.
• Implementation of Servers Builds right from the scratch.
• Working Knowledge on PowerShell Scripting
• Built and Maintained ESX 3.0/3.5 Servers.
• Created Virtual environment by using VMware ESX Server.
• P2V migration using VMware converter and V2V conversions using VMware converter
• Performed hot and cold cloning of VMs.
• VMware tools upgrading and Windows patch updates.
• Creating a test Environment in VM Machines for Production Team to test their applications.
• Installed various blades and connected with iSCSI and Fibre channel controller
• Have knowledge in Installation, configuration and maintaining MS hypervisor.
• Working on various environments such as testing, implementation, Production support& Giving Production support on 24/7 bases (during critical issues).
• On call rotating basis, providing 24x7 Support on Intel Windows System.

Confidential

System Engineer

Responsibilities:

• Responsible for Administration of Active Directory and delegating control/ permissions.
• Worked on Setup Replication, Synchronization between multiple domain Controllers, DNS and Database Servers.
• System administration including Windows Server, Terminal Servers, Citrix XenApp and XenServer
• Worked on Windows Server, Active Directory, GPO, and OU.
• Developed and updates documentation.
• Developing and Implementing Software and Hardware as per company standards.
• Manage vender relationship.
• Installation and configuration of Web Interface to give published application access through web browser.
• Load balancing of servers through Citrix Load Balancing utility.
• Applying Patches, Security Updates and Service Packs for the Citrix Environment.
• Supported end users in many aspects of the hardware and software environment.
• Deployed, Administrated, and Maintained SCCM Infrastructure
• Monitored, Diagnosed, and remediated of SCCM client/server problems Document
• Changes/enhancements to the SCCM infrastructure, Creating collection
• Created complex query-based user and computer collections, and building reports
• Deployed Operating Systems Windows XP/Windows 7, Applications packages, Windows updates
• Troubleshooting client connectivity and package installation issues by analysing SCCM logs
• Installing and upgrading HP DP on both UNIX and windows machines.
• Managing SAP DB backups for both online and offline environments.
• Maintaining and adhering to the backup policies as per the requirements.
• Monitoring for the scratch media availability and recalling the off-site tapes when required.
• Monitoring the performance of drives and tape library (ESL, VTL & B2600).
• Submit a comprehensive report of the issue & the resolution for the business critical issues to the higher level management along with time lines
• Tracking the vault status of the Medias and maintaining the scratch count.
• Generating daily health check reports of backups for analyzing and further troubleshooting.
• Working on incident and problem management tickets, providing necessary technical inputs and analysis reports for clients.
• Process documentation for future use.

Confidential

Associate Consultant

Responsibilities:

• Installed, configure and troubleshoot computer hardware, operating systems, network configurations and software.
• Managed the installation and configuration of Windows 2003 Server/Workstations
• Installation & administration of Windows 2003 Domain Controllers, Active Directory Design& Architecture, File/Print/Database Servers
• Provided Norton Antivirus support for virus security
• Replaced defective Computer and Network equipment as needed such as switches and routers.
• Windows 2K/2003, Installation and configuration and designing of Active Directory
• Configured Group Policies, Active Directory, Exchange, password resets etc. Secured client Wireless Networks using encryption and redeployed their Wi-Fi equipment for proper signal and usage hence improved their bandwidth and productivity.
• Configure, troubleshoot and monitor core services such as Active Directory, TCP/IP, DNS, WINS, DHCP and group policy
• Supported 75 end users in many aspects of the hardware and software environment.
• Installed hardware, applications, maintained LAN / WAN / Wireless networks, support remote access users, develop documentation, the IT team.
• Managed network servers and components including installation, configuration and maintenance.
• Prepared and presented report to management on organization’s security and virus protection audit.