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Systems Engineer Iii Resume

Salt Lake City, UT


  • More than 6 years of working experience with a technology team in goal oriented
  • Design, deployment, and maintenance of data centers and application server clusters comprised of several thousand nodes
  • Extensive experience in infrastructure management tools, and data center automation
  • Experience with virtualization and cloud infrastructure, including: VMware, Xen, KVM, AWS, SoftLayer, etc.
  • Familiar with most popular programming, scripting, and markup languages: python, ruby, C, etc. Favorites are PowerShell and python
  • Working knowledge of advanced features and system internals of major operating systems: Linux, BSD, Solaris, Windows, MacOS
  • Consistently achieve 99.999\% uptime for supported systems


Programming: Java, JavaScript, Visual Basic, CSS,PHP, Perl, HTML

Systems: Windows (XP/ Server 2003, 2008, 2008 R2), MAC OS, Linux

Cloud: VMware (4.1,5.0,5.1,5.5 and 6.0), Cirtix, SoftLayer

Applications: MS SQL Server, MS Office Suite, Visio, MS Project, MySQL

Hardware: Storage (NetApp, EMC, Centera), Server, Switches, Routers, and PC.

Networking: Ethernet, VPN, TCP/IP, LAN/WAN

Technologies: 802.11b Wireless



Systems Engineer III


  • Successful migration of traditional Data Centers technologies to Cloud based technologies; this had immediate impact on reducing Confidential budget.
  • Designed highly available network and server access solutions which improved overall systems availability by 25%.
  • Build and manages 132 ESX /ESXi hosts in 7 different Data Centers globally.
  • Build and manages 11 Cisco UCS - 5108 chassis blade system
  • Build and manage 9 HP Blade System C700 chassis
  • Manages over 900+ VMs (Windows, Linux/Unix, Cisco Appliance VMs and other).
  • Manage HP standalone servers and configure Virtual connect
  • Manage and Support Cisco UCS SAN on Cisco UCS
  • Just upgraded our NetApp Grid from 7 mode to cluster mode.
  • Managed and support the Vcenter Environments in Minneapolis/Boston/India/Vegas
  • Upgraded to new VMware from 5.0 to 5.5 environment on HP and Cisco UCS Chassis blades
  • Upgraded Vcenter datastores from Fibre channel (FC) to NFS.
  • SQL Server administration duties
  • Setup and administer ServiceNow for SysOps group
  • Design and implement a new VMware 5.0 Environment in Cisco UCS Blade servers
  • Build and manages IPT/Voice and Info Security servers.
  • Setup LUN’s and Zoning for ESXi/ESX datastores on NetApp and Brocade switches
  • Creates and maintains GPO for managed CompuCom servers.
  • Maintains and use SCCM and SCOM to monitor servers, create custom OS images,
  • Setup and maintain WSUS server to push out security patches to managed servers.
  • Managed user permissions and NTFS Permissions
  • Managed and supported DFS tunnels and DFSR for File servers as well as for data migration
  • Managed and supported EMC Avamar backup for Vcenter to backup VM’s and windows/Linux file system
  • Lead and often coordinating scheduled and unscheduled system maintenance after hours
  • Submit, edit, update, and close service request tickets via ServiceNow regarding all manner of network/server performance, troubleshooting, problems, incidents, and general requests.
  • On-call duties one week every month


Systems Engineer


  • Design and write code to enhance new and existing applications
  • Customize software and web applications (WordPress, CM/ECF, CHAP, and Intranet).
  • Maintain, enhance and test the features of the courts on-line case processing system
  • Create and execute test plans, gather technical requirements and assess the technical needs of our existing court systems and provide code review to the IT Team.
  • Build and manages ESX hosts in 3 different locations.
  • Set up and maintain user Citrix profiles.
  • Build and manage 50+ HP DL380 and Cisco UCS C240 servers.
  • Use of Source Control System to maintain code versions
  • Lead daily SCRUM meetings within the IT department.
  • Provide support for server and networking components, desktop personal computer hardware components, and courtroom-related equipment and software.
  • Provide prompt response to help desk service requests and provide resolution with a high degree of professionalism and accuracy.
  • Monitor critical infrastructure systems.
  • Prepare and maintain technical documentation in the Wiki database
  • Analyzes and revises existing functional documentation
  • Evaluates business requirements and prepares detailed specifications that follow project guidelines required to develop written programs


Systems/Applications Services Engineer


  • Configured ServiceNow for Incident Mgmt and Service Requests
  • Utilized technical skills to troubleshoot application & data issues
  • Monitor and update ServiceNow tickets in a timely fashion
  • Server/Network hardening to support availability
  • Conversion of servers to Active-active configurations using port channels for network connections.
  • Migration of server platforms to Cisco’s UCS B & C Series platform.
  • Recommended future state business processes based on requirements and application analysis
  • Research standard functionality & configuration options for new modules
  • Executed system configuration for new modules and create technical system documentation
  • Lead testing activities and troubleshoot issues following best practices
  • Created training materials for end users, helpdesk, and application services
  • In charge of Change management process for introducing system changes into production environment.


Quality Tech Analyst


  • Provided and assisted in design feeds for server/network architecture on various projects based on clients’ specifications and requirements.
  • Monitoring and verification of manufacturing process conditions3
  • Assisted manufacturing engineers in system design and integration.
  • Setup medical machines that runs on windows 2003/2008 platforms.
  • Troubleshootsystemfailures and assist with recovery of machines
  • Uses Lean six sigma tools to inspect, analyze products, and machinery workflow.
  • Hold meetings with ME and QE Tech to discuss process continuous improvement and Principles of Lean Management.
  • Completed leadership training and created documentation for others.
  • Experience and proficient in SAP methods
  • Participated in the KAIZEN Events with engineers to reduced wipe by 60%, cycle time, increased labor efficiency.
  • Help QE Technician with disposition of Non-Confirming Events

Confidential, Salt Lake City, UT

Analyst/Help Desk Support


  • Created documentation for training and Help Desk teams.
  • Performed Requirements Analysis and Design
  • Performed level 2 troubleshooting on network and server infrastructure.
  • Performed system integration and validation based Systems Engineers guidelines.
  • Computer, laptop, phone repairs including OS installation.
  • Troubleshoot and maintain personal computer hardware and software.
  • Attended different lectures of specialist, which helps to increase efficiency of users.
  • Attended the various seminars, which helps me to increase my knowledge.
  • Interviewed and held meetings with clients regularly to update them on project status
  • Communicated and interacted on a regular basis with the project manager and development team during different stages of the application life cycle.
  • Prioritized business and systems problems; analyzed legislation and conducted impact analysis.

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