It Systems Consultant/systems Engineer Resume
Seattle, WA
SUMMARY:
- ERCM/ECMS technical architect/team lead and data solutions architect
- Work with customers and services/development to implement custom solutions for purchased applications
- Business process analysis for successful rollout/deployment - Project realignment
- Engage directly with product management to facilitate product improvement and reliability
- Engage directly with software vendors/developers to provide user friendly enhancements for new releases as well as defect resolutions
- Innovate new security policies for Information Assurance and integrity
- Solutions architect for HP/Autonomy’s IDOL, WorkSite, Meridio, Liquid Office, Early Case Assessment and Legal Hold, Introspect
- Implement fault tolerant/failover solutions for high priority applications
- Implement Disaster Recovery design and live testing scenarios
- Implement and/or re-architect solutions while adhering to strict change management policies
- Indexed data from multiple repositories for search
- Architect solutions to maximize index QPS while maintaining sustainable ingestion rates to import many terabytes of data for E-Discovery
- Architect solutions to leverage investments in RM, Search and E-Discovery
TECHNICAL SKILLS:
HP/Autonomy/iManange WorkSite
HP/Autonomy/iManage Universal Search
HP/Autonomy/iManage Records Management
Meridio Document and Records Management
Autonomy ALH (Aungate Legal Hold)
Autonomy ECA (Early Case Assessment)
Autonomy Introspect
Autonomy Control Point/ Confidential Sharepoint
Altec - DocLink (Document/Workflow Management)
Quark - InVision (Content Manangement)
Hadoop/Vertica (IDOL) Big Data Search Technologies
Solr/Lucene (E-Discovery/Enterprise Search/Indexing)
FAST Enterprise Search
Network Load Balancing, Global Site Selection and Active/Passive Clustering
Servers: Windows Server/Linux-Unix
Active Directory/DNS/IIS
Certificate Based Encryption
FTP and File Transfer Methodologies
IIS/JBOSS/Tomcat/Apache
SQL Database setup/administration/diagnostics
SharePoint
Right Fax/Net-SatisFaxtion
Confidential Exstream
VMWare/Hyper-V
Confidential Teleform Imaging
Solar Winds Monitoring
Backup Techniques (File Level/Application)
SIEM and Intrusion Detection/Prevention
SMTP Relay and Email Capture
SQL Server DMBS and SQL Server Reporting Services SSRS
EMPLOYMENT HISTORY:
Confidential, Seattle, WA
IT Systems Consultant/Systems Engineer
Responsibilities:
- Engage in complete infrastructure re-design, rollout and support for iUS iManage Universal Search and iManage Work, Process Automation, and Teleform applications for multiple businesses
- Work directly with vendors as customer advocate to innovate solutions and enhancements
- Implement High Availability IDOL Search Engine for iManage Document Management Systems
- Re-Architect solutions to achieve high availability and load balancing for maximum capacity, uptime and performance
- Implement Records Management functionality for data destruction and compliance
- Implement and support customized solutions to ensure maximum functionality and ROI
- Implement E-Discovery multi-repository search solution for current repository and legacy search capability
Confidential, Seattle, WA
IT Systems Consultant/Systems Engineer
Responsibilities:
- Engage in complete infrastructure design, rollout and support for Confidential Universal Search and HP/Autonomy WorkSite
- Project Re-alignment/BPM analysis
- Implement IDOL Search Engine for Confidential Worksite Document Management search and E-Discovery (HPUS)
Confidential, Rockville, MD
IT Systems Consultant/Systems Engineer
Responsibilities:
- Engaged in complete infrastructure design, rollout and support for Confidential ’s investment in ECM/EDRM and content management.
- Managed small projects and initiatives for application expansion and integrations
- Implement IDOL Search Engine for Meridio Records Management search and E-Discovery (Early Case Assessment)
Confidential, Redmond, WA
Software Engineer
Responsibilities:
- Collaborated with development team to create user friendly software for external clients - Confidential
- Provided daily/weekly/monthly and quarterly progress reports/presentations in an effort to meet deliverable expectations
- Setup systems and automated scripting for daily/end of week build testing
- Provided guidance to tier 1 support for solutions database and escalations procedure
- Implemented multiple VIP/VLAN environments for performance, reliability and disaster recovery to meet 99.5% uptime requirement
Confidential, Bellevue, WA
Senior Support/Services Engineer
Responsibilities:
- Diagnosed problems with IIS, RPC, SOAP, SQL 2000/2005, VPN, and Active Directory
- Trained on previous, current and future (beta) releases of EDRM software
- Provided Global support for several applications to Customers/Partners
- Worked to provide Technical Account Management for large installations and/or problematic customer sites
- Provided exclusive support for entire North America
- Worked with services teams to meet deadlines for production ready implementation