Network Performance Engineer Resume

SUMMARY

20+ years telecommunications / RF RAN, EPC networking experience with demonstrated leadership
Wireless Design (FDD & TDD LTE RAN / EPC & CDMA/UMTS/GSM) & VoLTE / Wireless Engineering Support
In - Service Tier 2 / Tier 3 Support
Installation, Commissioning, Integration, Software Patching, Software / Hardware Upgrades/Rectifications
Hands-on RF circuit/system testing experience.
Noise / RF interference mitigation and troubleshooting methods
RF system integration (radio/antenna) design, debugging and optimization
RF design competency in FCC/ETSI/3GPP compliance

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Network Performance Engineer

Responsibilities:

LTE RAN & EPC Perfomance Engineer for Confidential eNodeB/MME/SGW/PGW Product Line
LTE (PM, FM and CM) Monitoring KPI trends across different releases and under various traffic and RF conditions.
Held quarterly conference calls with service provider personnel, presenting status of network issues and proposing solutions and recommendations.
SGSN / GGSN / PDSN / SGW support.
End to End Support for Tier 1 customers including Troubleshooting, Analysis, Upgrades, Lab recreates.
Troubleshooting Tools: Wireshark / PCAP Analysis, Monitor Subscriber/Protocol, and 3GPP / RFC Specifications
Identifying product issues, resolving by creating Modification Requests (MR).
Monitoring customer KPI trends across different releases and under various traffic and RF conditions.

Confidential

Systems Engineer

Responsibilities:

Designed, authored System Requirements Document (SRD), implemented and tested Confidential evolved Data Analysis post processing Tool ( Confidential ) CDMA 3G1x, EVDO, UMTS, HSxPA and LTE features to post-process UE logs and diagnose specific problems within a market.
Held several presentations and training sessions, informing new Confidential features.
Prioritized, planned and provided estimates for system engineering efforts required for each Confidential release.

Confidential

Tier 3 Engineer

Responsibilities:

Responsible for the end-to-end support for LTE Core (SGSN-MME, SGW/PGW/CPG) and LTE RAN (eNodeB)
Responsible for the end-to-end support for CDMA Core (Circuit/Packet) MSC, Data (1x RTT, EVDO DOM/RNC), CDMA RAN (BSC/eBSC, BTS), and CDMA OA&M
Provide Expert Technical Services/Assistance to North American LTE / CDMA Customers
Recover customer from outage conditions and provide support on technical issues that arise
Assist customers with Software/Hardware upgrades and Network Evolution
Resolved and closed in excess of 500 RAN CARES Customer Assistance Request (AR) hardware and software trouble tickets as Tier 3 Customer Support Engineer and received several commendations from customers for achievements.
Provided continuous training and consultation to Tier 2 cell Engineers, assisting in troubleshooting tools and Escalation procedures, resolving CDMA, 1x-EVDO Cell (Flexent ModCell, OneBTS) and Cisco 7505 aggregator router Customer Assistance Request (AR) trouble tickets.

Confidential

RF Design Engineer

Responsibilities:

Worked with software development to debug and improve in-house RF design tools.
Link budget calculation and Analysis
Design guideline preparation.
Training in RF design process.
Work in coordination with Software/Hardware Engineering Groups during design process.

Confidential

RF & PLD Component Engineer

Responsibilities:

Worked directly with circuit designers of wireless LAN product to ensure that the correct electronic components are selected for the intended application.
Interfaced with Programmable Logic Devices (PLD) and RF component suppliers to qualify components for use in products.
Analyzed component failures from both manufacturing and field.
Worked directly with component suppliers to solve component problems and identify root causes of the failures.
Provide engineering support for the procurement of state-of-the-art Programmable Logic Devices (PLD) and RF components.
Component selection and technical interfacing with suppliers in both negotiations and defect root cause analysis.
Component and supplier selection and evaluation.