SUMMARY

• 25 years of experience in the IT field, encompassing all aspects of Large Scale Enterprise Project Design, Planning, and Management, Systems Design, Systems Analysis, Vendor Relations, Project Management, Business Continuity, Disaster Recovery, Data Warehousing Migration, Strategic Data and Application Recovery, Risk Management, Network Security, specializing in solution - based, user-friendly Software and Hardware deployment.
• 10.5 years of Real Estate experience ( 12 years of Broker experience) & 4.5 years experience in default loss mitigation or foreclosure

• Streamlining IT Process and Procedure
• Implementing Effective Technology Action Plans
• Mission Critical Applications and Data Management
• Systems and Application Migration to CLOUD
• Continuously Upgrading IT Strategies and Innovations
• Executive-Facing Presentation and Contract Negotiations
• Project Management Process/Performance Improvements
• Coaching and training Technical Staff local and remote

TECHNICAL SKILLS

• UAV
• Aerial Surveys
• Aerial Cinematography
• Apple Technologies
• Network Administration
• Digital Asset Management
• System Administration
• Video Production
• Post Production
• VMware iOS
• Digital Media
• Windows Server
• Virtualization
• Integration
• Cisco Technologies
• VPN
• Final Cut Server
• Microsoft Office 365 Migrations and general Technologies
• VoIP
• Xsan
• Storage Area Networks
• Cisco Wireless
• Tandberg
• IBM Tivoli
• Cluster Management
• SAN Volume Controller
• Render Farms
• RFID

PROFESSIONAL EXPERIENCE

Confidential, WHITTIER, CA

AS400 System & SAP Basis Administrator

Responsibilities:

• Provided all aspects of SAP BASIS and AS400 System Administration for this manufacturer of adhesives.
• Developed LPAR strategy for AS400
• Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization.
• Responsible for the installation, maintenance, configuration, and integrity of the computer software.
• Implements operating system enhancements that will improve the reliability and performance of the system
• Manage and maintain a regular maintenance program to ensure AS400 servers are current on fixes and modifications.
• Develop disaster recovery procedures and perform system backup and restores
• Prepare project plans including estimating effort and resources required.
• Provide oral and written status reports to management
• Provide second level support to helpdesk in resolving end user issues.
• Train technical support staff and end users on new enhancements.
• Involved in the upgrade from SAP 3.x to 4.x Modules supported included: FI/CO, MM, PP SD, and WM.
• Worked with the functional team Manager to ensure technical standards were followed. Assisted in the evaluation and implementation of a Change Management process.
• Provided support for existing legacy and packaged software systems.
• Served as Project Manager for all Operating System Upgrades.
• Provided technical guidance to application project managers and functional groups on product delivery capabilities.
• Installed BW 2.0 on local SAP server and additional tools to allow data transfers into parent company’s new BW server for centralizing information.
• Managed security and tuning.
• SAP Security and Authorizations administrator.
• Maintained the technical environment stability (capacity planning, monitoring available space, remote access user connectivity, etc.)
• Supported and coordinated support for the local and remote user communities, including desktops and laptops SAPGUI and/or CA400, and TCFP/IP printing.
• Supported TCP/IP connections and configuration for user access and SAP technical support
• Ensured that all project and production SAP transports were reviewed and approved in regards to IS standards and procedures, including documentation of SAP configurations notes.
• Conducted and attended all team meetings in regard to documentation, standards, testing and controls.
• Upgraded OS/400, configured and added additional DASD
• SAP Database Administration (Client copies - data refreshes - reorganize files).
• Performed and maintained system configuration, operation modes, instances (subsystem ) and switching schedule.
• Created and assigned developer and object keys and sent SAPNOTES via OSS. Applied OSS Notes.
• Established new SAP clients into Landscape methodology.
• Diagnosed both hardware and software problems
• Configured ALE for data extract.
• Installed/upgraded R/3 4.x on AS400 and NT platforms
• Defined and supported service level agreements (SLA’s)

Confidential, LOS ANGELES, CA

Systems Manager

Responsibilities:

• Project manager for the multi-national upgrade AS/ 2032. Involved with upgrades in Spain, France and Mexico.
• Provided day-to-day operations management of 5 staff, providing mentoring and leadership across multiple national offices. Created and established procedures, standards, polities and guidelines for use nationwide.
• Responsible for 11 AS/400’s Advance Series Black boxes across the world.
• Migrated GAMESHOW Network from CISC to RISC.
• Provided AS/400 future technology direction.
• Project manager of all software and hardware upgrades.
• Diagnosed both hardware and software problems
• Provided support for existing legacy and package software systems.
• Supported the Operations team.
• Developed project operational plans include budgets, cost/benefits analysis of hardware software and services, resource requirements, and strategic Business unit information technology infrastructure.
• Developed and implemented Backup and Recovery strategy using LXI.
• Developed and implemented plan to upgrade 320 processor from .
• Developed and implemented upgrade plan for Rumba and NS installations.
• Developed and implemented TCP/IP program from EDI data transfers.
• Assisted Operations Manager with vendor and contract management for all support services.
• Maintained the technical environment stability (capacity planning, monitoring available space, remote access user connectivity, etc.).
• Supported and coordinated support for the local and remote users communities, including desktops and laptops NetSoft and/or CA/400 and TCP/IP printing.
• Defined and supported service level agreements (SLA’s)
• Provided performance reviews of Operations staff to Manager.
• Ensured that operations team worked with business units to develop proper recovery solutions during batch and interactice processing.
• Interfaced with senior management, IS staff, client users, contractors and outside vendors and suppliers.
• Assisted in the following projects:

Confidential

Supervisor of Operations, System Administrator

Responsibilities:

• Supervised MIS Operations group which contained a staff of 4 operators and 3 helpdesk support staff and 3 technical support employees. Mentored, coached and managed 10 personnel. Completed performance evaluations and career development plans. Provided performance reviews of Operations staff to Manager.
• Interfaced with senior management, IS staff, client users, contractors and outside vendors and suppliers.
• Project manager for all software and hardware upgrades.
• Supported the Operations team.
• Created /implemented proactive relationship management and communication process with internal business units.
• Diagnosed both hardware and software problems
• Developed and implemented procedures for day-to-day operations.
• Planned the logistics of relocating the data center from Ventura County to the City of Commerce.
• Set up system control, security and tuning.
• Developed and implemented procedures for Change Control Management using Sylvon Implementer.
• Responsible for 3 AS/400s, two local systems (320 and E45) and 1 remote F35
• Assisted in interviewing operators and candidates into the network group within operations.
• Developed and implemented the current Help Desk department.

Confidential

Technical Support, System Administrator

Responsibilities:

• Assisted the VP with budget preparation including forecasting and constant evaluation of the fixed, variable and direct costs.
• Assisted VP with vendor and contract management for all support services.
• Assisted in interviewing operators within the operations group.
• Developed and implemented procedures for day-to-day operations.
• Developed and implemented security, tuning and programming environment strategies.
• Responsible for the AS/400’s conversion from White box to Advance Series Black Box..
• Diagnosed both hardware and software problems
• Responsible for the upgrades of JDE product..
• Supported the Operations team.
• Developed project operational plans include budgets, cost/benefits analysis of hardware software and services, resource requirements, and strategic Business unit information technology infrastructure.
• Developed and implemented Backup and Recovery strategy using BRMS.
• Installed and maintained Magellan’s SPYVIEW spool management software

System Administrator

Responsibilities:

• Maintained User profile setups. Developed and implemented security strategy.
• Responsible for system configurations and upgrades on UNIX and AS/400 platforms
• Instructor for MAPPER.
• Site Administrator for SCO UNIX on Open Desktop.
• Extensive shell scripting to simplify system administrations and operation tasks.

Confidential

Jr. System Administrator

Responsibilities:

• Maintained User profile setups. Developed and implemented security strategy.
• Responsible for system configurations and upgrades.
• Responsible for the Confidential 1100 OFIS product.