Software Tester Resume Profile

Candidate Resume:

SUMMARY OF QUALIFICATIONS

Over 16 years of diverse experience as an Information Technology Specialist with a proven track record of producing extraordinary results for the Federal, State, and Local government program areas. Possess expertise in all areas of technical writing, technical training, technical support, software implementatio n, hardware configuration, and network s upport as well as excellent written and oral communication skills.

PROFESSIONAL EXPERIENCE

Confidential

Responsible for providing technical writing and systems engineering support, these duties include:
Produce and maintain full life cycle documentation.
Conduct Software Training

Business Analyst

Work with developers, project managers, project leads, and testers to gather information to create the requirements needed for software development.
Create and ma intain Functional Requirements/ Program Specifications
Create and maintain Business Rules and Requirements

Software Tester QA

Work with the developers to create the test plans and write the test scripts to test the developed software to ensure it meets the desired function.
Develop and execute Test Scripts Use Cases
Perform System Integration Testing

Senior Technical Writer

Work with the end user to capture the information used to create the training manuals and user guides.
Develop Training Manuals and Plans
Develop User Manuals

Confidential Responsibilities included:

Create user manuals and conduct training for customized applications
Update manuals to reflect changes in software
Develop, test and provide training for custom software and Microsoft products including development of various training and trouble shooting manuals
Create PDF documents used on client s intranet
Create test scripts used to test customized software
Analyze, document and develop project plans
Define conceptual and physical system designs and requirements
Manage a comprehensive technical help desk and provide technical support
Implement an integrated multi-tier client server
Convert client requirements into standards, protocols and procedures
Evaluate problems and suggest resolutions to ensure system performance optimization
Help maintain systems to provid e resolution to problems and to ensure quick responses to outages
Correct deviation and deficiencies in performance
Provide testing, installing, configuring, implementing, upgrading and integrating both off-the-shelf and custom-design client server applications

TECHNICAL SKILLS

Operating Systems: DOS Windows 3.x- XP NT UNIX
Software: Microsoft Office Suite Microsoft Publisher Lotus Notes Rational ClearCase RationalClearQuest Rational Manual Test Manager, and Test Manager RoboHelp , Adobe Acrobat, Adobe Framemaker
Tools: Norton Utilities PC Tools McAfee Norton DOS Windows NT Administration Webshpere
Web Tools: Dreamweaver FrontPage

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