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Windows Software Analyst Resume

PROFESSIONAL SUMMARY:

  • 15+ years Network Administration and Infrastructure Engineering Enterprise Server Arrays
  • Microsoft Servers and Firewall Security, 1,300+ Server Environment
  • Windows Migration, Active Directory Design, Network Architecture Design
  • Excels in organized follow through with extraordinary attention to detail, written and verbal communication skills and extensive customer service experience in fast paced environments.
  • Senior Mobile Device Management MobileIron 7.X extensive administrative service to 18,000 Users
  • Extensive Experience with 1,300 Plus Windows/VMware Enterprise Server Farms.
  • Data Center Maintenance, Design, Planning, Testing, and Implementation, and Team member devoted to Customer Delivery Excellence
  • Active Directory Federation Services
  • Forefront Identity Manager 2010 R2
  • Work Flow: Remedy, Tivoli, Service Now
  • Lead Productive Active Stake Holder Meetings with PowerPoint, WebEx, to Deliver Projects
  • VMware ESXi 5.1 Design, Migrations and Patches, Server Farm Hardware Expansion
  • Windows 2012, 2008 R2 Servers
  • System Support Scheduling and Management of Hours of Operation for Optimum Delivery
  • Cloud Web Storage and Virtualization Implementation.
  • Microsoft System Center Configuration Manager
  • Microsoft Systems Center Operations Manager and Report Generation and Maintenance
  • Windows Server 2012 Administration with Advanced Group Policies Management, Active Directory Design and Migration
  • Windows 7/8.1/10
  • Cloud: Office 365, Office 2013/2016, OWA, Live.com, Outlook.com, Secure Global Cloud
  • Administered Enterprise Microsoft Exchange 2010/2013 Mail Server Enterprise, Unified Messaging (Voice Integration), Lync Server, Office Communication Server, Exchange Command Shell, Exchange Console, AD Management Plus multimode
  • Windows Server 2008 R2 Active Directory and Group Policies Management.
  • Storage Area Networks/Backup Technologies: NetBackup, ComVault / Simpana, Ironmountain
  • Scripting: Pre - boot Execution Environment, Linux, Unix, C, C++, Java, Perl
  • CISCO Networking Academy
  • PowerShell version 4, 3, 2, Integrated Scripting Environment, (St. Louis Symphony, Confidential, Confidential )
  • VB Script (St. Louis Symphony, Confidential, Confidential )
  • Wireless 802.11 a/b/g/n/ac Protocols Multiple AP Security, Design, and Implementation.
  • Planning, Configuring, and Designing Cisco Switches and Routers Catalysts and Cisco
  • Network Compliance manager. Cisco CLI, IOS, QoS Installations.
  • Wireshark Network TCP/IP Traffic Analysis.
  • ITIL Foundation Methodologies
  • Project Management, Software Development, IT Lifecycle Modeling for Quality Delivery
  • Nexus 7000 Switches with TBPS Port Aggregation/ Ether-Channel Load Balancing
  • VLAN (Cisco Virtual LAN) Managed Router/Switch Design for lower overhead to increase security.
  • IP Address Design, DNS Performance, and IANA Domain Registration.
  • Firewalls: Checkpoint, Blue Coat (Proxy, Secure Web Gateway), Raptor, Barracuda, F5.
  • Network Management SW: HP Openview, TIVOLI, Netcool
  • Hardware Server/Workstation Platforms: HP, Dell

PROFESSIONAL EXPERIENCE:

Confidential

Windows Software Analyst

Responsibilities:

  • Upgrading Dell Notebooks for 100 Clients Windows Pre-Installation Environment, Scripting, Image Deploying using ImageX USB Boot to load Base Images for Users
  • Locally configuring User profiles for Windows 7 64 bit
  • Adding additional Insurance Adjusting, Claims, Customer Service, and Policy Adjustment software
  • Changing CAT-6 Cisco Network Stack Port Assignments
  • Implementing Powershell Command lines to register DLL’s
  • Utilizing ITIL Foundation Methodologies
  • Verifying Reliable Data and Customer Satisfaction

Confidential

Senior Mobility Administrator

Responsibilities:

  • Leveraged performance tools for Enterprise MobileIron 7.X Servers Administration for USDA Agencies serving 18,000 Users
  • Maintained Design, Testing, Development, and Maintain//Fix for USDA Enterprise Mobility Servers
  • Serviced Users with Service Now and Remedy Work Flow Industry Tools
  • Utilized ITIL Foundation Methodologies
  • Directed Support Leads at Agencies to Maintain/Fix Device Email and Secure Apps Connections
  • Research Development, Code Signing iOS APP Development using USDA with Mac Powerbook and EMAC
  • Developed MobileIron Agency Labels for Security and Policies, adapting for USDA
  • Maintained and Leveraged Active Directory Federation Services for Customer Device Performance
  • Maintained Mobility Security Protocols, Encryption/Decryption for Android, iOS, and Windows OS
  • Enrolled and Retired Apple iOS 8.X, Android 5.X Kitkat to 5.X Lollipop Windows 8.1 Phone
  • Vetted Financial Reporting of USDA Agencies for Billing, per Device/User
  • Maintained Reliable Service Level Agreements and Vendor service to Enterprise Mobility Servers
  • Delivered Technical Documentation with MS Visio 2013 and MS Word as Government Point
  • Reporting Monthly, Weekly and Daily Mobility Status to upper management tiers and PM's
  • Maintained Acronis AccessWeb Secure Date Access Synchronize and Share, Add/Maintain Users
  • Maintained Service Excellence Remedy Tickets for Incidents, Report

Confidential

Network Administrator

Responsibilities:

  • VMWare 5, Windows Server 2008R2/2012R2 Exchange 2007 / Wireless 802.11a/g/n/ac Mobile Device Security
  • Microsoft Exchange 2010/2013 Mail Server Enterprise, Unified Messaging (Voice Integration), Lync Server, Office Communication Server, Exchange Command Shell, Exchange Console,
  • Maintained Server/Client VPN Encryptions
  • Designed future migration of Office 365, Network Infrastructure Backbone building design
  • Designed and installed Exchange 2010 migration from Exchange 2003
  • Utilized ITIL Foundation Methodologies
  • Maintained VMWare VSphere Version 5.1 with 14 Virtual Servers
  • Maintained Secure IT Enterprise: Symantec Endpoint Protection, Backup Exec, Sonicwall, Cisco Routing, Mobile Device IPhone Security
  • Maintained and added VPN Users for Remote secure access with Sonicwall
  • Monitored Firewall Sonicwall for secure protection against intrusion and malware
  • Maintained Symantec Endpoint Virus Protection and Symantec Backup Schedule
  • Designed Network ISP speeds from 5 MBPS Download to 80 MBPS Download for Web Services
  • Evaluated and recommended network server hardware and software products for each department and the entire organization; develop long range plans for upgrading network system hardware and software
  • Conducted testing and analysis of network facilities; identify and diagnose problems affecting network performance
  • Conferred with users in defining complex problems and determining solutions, as needed
  • Monitored and coordinated installation and repair of system by vendors; repair and replaced server/computer hardware components as needed
  • Created Accounts Payable Check Request forms for organizational network budgetary matters
  • Maintained Point of Sale terminals and network
  • Supported wireless Point of Sale Ticket scanners
  • Maintained inventory of network, server, and PC supplies
  • Provided regular back-ups for the network and the database; maintain security and integrity of system
  • Managed and maintained phone system and equipment
  • Assisted Departments with computer needs for Executive Corporate Officer’s presentations
  • Managed, maintained and revised backup and disaster recovery procedures

Confidential

Micosoft Exchange 2010/2013 Administrator

Responsibilities:

  • Administering Six Mid-West Exchange Servers that serve 10,000 Users
  • Maintained Forefront Identity Manager 2010 R2 to serve 10,000 Users
  • Microsoft Exchange 2010/2013 Mail Server Enterprise, Unified Messaging (Voice Integration), Lync Server, Office Communication Server, Exchange Command Shell, Exchange Console,
  • Administering and troubleshooting Outlook 2010
  • Utilized ITIL Foundation Methodologies
  • Designing and Planning future Deployment to Upgrades
  • Administered Bring-Your-Own-Device interface with MS Lync Server, Unified Messaging, and
  • Users with new technology
  • Migrated, and Shipped TrueCrypt Encrypted PST email files to divested Confidential Corporations
  • Administered Outlook 2010 Interfaces
  • Created SharePoint Shared Document Lists for long term email storage with Custom Permission/Security for Confidential Divestiture 344 Corporate Principals and Top Tiered Officers,
  • Designed Migration to Exchange Server 2010 and Exchange Server 2013
  • Administered Forefront Online Protection/Exchange Online Protection, maintained Rules
  • Interfaced with Information Security Department on WebSence and FireEye with the DMZ

Confidential

Windows Software Analyst

Responsibilities:

  • Managed Windows Pre-Installation Environment, Scripting, Image Building, Deploying to 5,000 Nationwide American Water Utility sites
  • Remotely configured User profiles for Windows 7 64 bit.
  • Recommended Windows Server 2008 R2 configuration changes made to adapt User Migration
  • Recommended professional changes/updates to administer documentation for Infrastructure Migration execution
  • Administered Enterprise Microsoft Exchange 2010/2013 Mail Server Enterprise, Unified Messaging (Voice Integration), Lync Server, Office Communication Server, Exchange Command Shell,
  • Utilized ITIL Foundation Methodologies
  • Exchange Console, ADManagement Plus multimode (combines management AD to Mail 2003,2007, 2010, and 2013)

Confidential

Infrastructure Specialist

Responsibilities:

  • Administered Enterprise Microsoft Exchange 2010/2013 Mail Server Enterprise, Unified Messaging (Voice Integration), Lync Server, Office Communication Server, Exchange Command Shell, Exchange Console, AD Management Plus multimode (combines management AD to Mail 2003,2007, 2010, and 2013)
  • Administered Checkpoint Firewall Version R75, Configured and Tested NAT with Web Site Hosting
  • Administered Port Security, MPLS, IP Addressing, IP Routing, WAN/LAN National Network
  • Utilized ITIL Foundation Methodologies
  • Administered and maintained Virtual Private Network Tunneling IPSec / IKE connections from St. Louis Data Connections in Dallas, TX, Irvine, CA, Chicago, IL, and Des Moines, IA
  • Enterprise Server Farm Windows Server, 2003, 2008 R2 Administration with Advanced Group Policies Management Design
  • Administered Cisco 2960, 3690 Switches, Spanning Tree Protocol
  • Administered, Designed, and Deployed VLANS and Secure Routes
  • Managed Checkpoint R75, R76, Blue Coat (Proxy, Secure Web Gateway)

Confidential

Systems Administrator

Responsibilities:

  • Specially Assigned to a Highly Critical to University Corporate Level Information Technology Services Department Security Remediation in order to secure and verify typical Server Farm Security issues
  • System Administrator (SA), with a Team of five SLU SA’s Examined with Enterprise and Domain Administrator rights, 720 Physical and Virtual Windows, Linux to verify they meet current Resistance to common industry Technology strategic vulnerabilities
  • Updated Windows 2003 Standard, Windows 2008 Enterprise Edition Server Management Software to to meet current Security requirements
  • Remediated Specific University IT Risks common to large Enterprise Server Farms with NESSUS and Rapid 7 Vulnerability Reports relating to specific processes Vulnerable to those devices (specific vulnerabilities are confidential)
  • Examined and verified Server Compliance with Remote Mobile tools Remote Desktop Protocol, CITRIX, and CISCO Anyconnect Secure Mobile Client VPN, and Domain Administrator Log-In rights, Active Directory, Group Policy Management to make changes or recommend Microsoft Best Practice Solutions
  • Administered Enterprise Microsoft Exchange 2010/2013 Mail Server Enterprise, Unified Messaging (Voice Integration), Lync Server, Office Communication Server, Exchange Command Shell, Exchange Console, ADManagement Plus multimode (combines management AD to Mail 2003,2007, 2010, and 2013)
  • Utilized ITIL Foundation Methodologies
  • Identified Compliant and Noncompliant Servers among the 720 Server with DNS Remote DIG (Domain Information Gropper) Tools like: Ping, EZping, EZDig,WhoIs Domain Name Servers tools, and recommended corrections to confused/neglected DNS/IP Network Design to meet Internet Engineering Task Force industry and CISCO standards for the Enterprise Server Farm
  • Leveraged MS Excel to reorganize and as the “Project Update Point Man”, to jump start the whole security report back to “On Track” Project
  • Achieved all Deliveries On Time with Excellence

Confidential

Information Technology Adjunct Instructor

Responsibilities:

  • Saved Confidential money by writing new course material, creating cutting edge tests, and designing new Windows Server 2008 R2 and MS Exchange Client/Server learning environments
  • Implemented new On-Time/ Leave Late Adjunct Arrival procedures
  • Instructed Advanced Windows Server 2008 R2
  • Instructed Advanced Microsoft Exchange Server 2007
  • Administered Enterprise Microsoft Exchange 2010/2013 Mail Server Enterprise, Unified Messaging (Voice Integration), Lync Server, Office Communication Server, Exchange Command Shell, Exchange Console, ADManagement Plus multimode (combines management AD to Mail 2003,2007, 2010, and 2013)
  • Installed Anti-Virus protection, HP, Cisco routers and Switches.
  • Administered Windows 700 user Domain and Group policies
  • Improved security for domain MS Windows Servers and Firewalls
  • Designed Network Architectures, and LAN/WAN Networks.
  • Designed and Supported Virtual Private Local Area Network with Secure Socket Layer, TCP/IP, and Microsoft Office 2007 and 2010 Professional.
  • Vendor Hardware and Software Facilitator for Warranty and Maintenance

Confidential

Network Engineer

Responsibilities:

  • Saved contract deliveries to Boeing Space by designing Windows 2008

    R2 Servers, Windows 7 Workstation Testing of Software in a Network Environment for US Navy Sailor Instructor and Student led P-8 Jet software prototype for Global US Navy Centers

  • Saved contract deliveries to Boeing Space by Technical Writing Government Required Documentation for Windows 2008 R2 Server and Windows 7 environment
  • Designed and analyzed network software and hardware.
  • Planning, designed, and implemented 150 Large Enterprise Server Farm for the newly authorized National P8-A jet program.
  • Utilized ITIL Foundation Methodologies
  • Data Center Maintenance, Design, Planning, Testing, and Implementation, and Team member Tier 1 to Tier 4 Customer Delivery Excellence Coverage
  • System Support Scheduling and Management of Hours of Operation for Optimum Delivery
  • Authored and analyzed the Final Draft US Navy P8-A Poseidon deliverables by examining 40 federal government requirements to produce 150 P8-A.
  • Led class documentation and authored the new SSE Information Assurance and the SSE Quality Assurance Programs.

Confidential

Network Administrator

Responsibilities:

  • Saved money for approximately 70 companies consulting over 10 years by installing and maintaining in Large Enterprise Server Farm Arrays, Network Administration and Engineering of Microsoft and Linux Servers and Firewall Security, Large 100+ Server Environment Deployment and Windows OS Migration, Active Directory Design, Managing IT Staff Scheduling and Hiring for System Delivery performance, Maintenance and Development, with Mission Critical Business Data Systems to increase efficiency and to increase corporate profits.
  • Administered National Windows Enterprise Server Farms with Global and WAN Networks
  • Microsoft System Center Configuration Manager (SCCM).
  • Data Center Maintenance, Design, Planning, Testing, and Implementation, and Team member Tier 1 to Tier 4 Customer Delivery Excellence Coverage
  • System Support Scheduling and Management of Hours of Operation for Optimum Delivery
  • Managed Virtual Private Network
  • Expert System Decision program design and installation.
  • Microsoft Systems Center Operations Manager (SCOM).
  • TCP/IP Subnet intelligence and management.
  • Network Engineered and analyzed data system architectures.
  • Installed Anti-Virus protection, HP, Cisco routers and Switches.
  • Administered Windows 700 user Domain and Group policies
  • Improved security for domain MS Windows Servers and Firewalls
  • Designed Data Architectures, and LAN/WAN Networks.
  • Designed and Supported Virtual Private Local Area Network with Secure Socket Layer, TCP/IP, and Microsoft Office 2007 Professional.
  • Vendor Hardware and Software Facilitator for Warranty and Maintenance

Confidential

Data Communications Maintenance Technician

Responsibilities:

  • Saved MEMC money by installing and maintaining Error checking Software, saved MEMC Returned silicon wafer customer returns by Automating the manufacturing process to reduce manufacturing error and increase efficiency to increase MEMC profits.
  • Designed and Administered 20 Windows Servers.
  • Hired, trained, and tutored managers and network engineers in Total Quality Customer Excellence.
  • TCP/IP Management.
  • Led projects and maintenance tasks, domains procedures, and systems.
  • Data Center Maintenance, Design, Planning, Testing, and Implementation, and Team member Tier 1 to Tier 4 Customer Delivery Excellence Coverage
  • System Support Scheduling and Management of Hours of Operation for Optimum Delivery
  • Developed Artificial Intelligent Expert Systems Decision Interface for Total Quality Product Control.
  • UNIX, Client/Server Data Automation Quality Improvement.
  • Dedicated Quality Delivery for 24 hours by 7 days Silicon Wafer Manufacture.
  • Utilized ITIL Foundation Methodologies
  • Tested, configured, maintained, and supported custom Visual Basic.
  • Administered, managed, and created Registry and Policy controls for Server and Client Workstation Images for Image ISO and Ghost Servers.
  • Total Cost of Ownership Reduction:
  • Resolved Tier 1 through Tier 4 Server and Hardware challenges.
  • Interfaced with Software and Hardware Vendors of Microsoft, Oracle, IBM, and CISCO to resolve problems.
  • Authored mission critical software and maintenance technical procedures on corporate server.
  • Attended weekly meetings to achieve successful management of interdepartmental teamwork and Total Quality Assurance with customer satisfaction.
  • Balanced TCP/IP Subnet Addresses.
  • Worked on special network custom design for Silicon Wafer Technology:
  • Total Quality Management
  • Process Engineers
  • System Engineers
  • Automation Engineers

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