SUMMARY:

• Tennessee based entrepreneur and Project Manager with a successful history implementing Project Management Offices, Office 365 SharePoint and Exchange Solutions, IT Infrastructure Projects, Healthcare and business development solutions with the ability to bring passion and focus in order to increase revenue, growth and profitability. My skills are further enhanced by creativity and innovation, process management and optimization, strategic team development and management, strategic planning and decision making. My leadership is enriched with high levels of knowledge and experience in project management processes.
• I am driven by passion, challenge and desire to add value through project management opportunities with an in - depth understanding of both clients and internal needs. I maintain an emphasis on information technology integration, infrastructure, platform and process optimization for clients. I constantly exceed project and corporate objectives while controlling costs.
• Program/Project Management
• PMO Implementation and Strategies
• Fast Tracking, Agile, Scrum, Six Sigma
• ERP Project Management
• System / Software Implementation
• HIS/EHR/EMR/HL7/MU Implementation
• Department/Personnel Management
• System Development Lifecycle (SDLC)
• SQL Reporting
• Microsoft Office365
• IBM/Lenovo/HP/Dell/Cisco/Citrix/Juniper/Microsoft
• APC UPS and PDU Configuration/Deployment
• Microsoft Office/Project/Visio
• Network Implementation
• Datacenter Strategies, Implementation and Relocation
• Disaster Recover and Continuity Planning
• Microsoft System Administration
• Active Directory Migration
• Off-shore Team Management

PROFESSIONAL EXPERIENCE:

Confidential

President & CEO

Responsibilities:

• Project Manager for the Tennessee Department of Health, contracted through TekSystems for the EPI initiative. Manage clinical teams, business units, Microsoft Project Schedule, third party contractor efforts, implementation and roll out plans for approximately 130 clinical locations.
• Assist the Tennessee Department of Health with additional projects such as VRISM and TENWIC.
• Strategize and design workflows for TDH EPI SharePoint site to look at a portfolio approach to gain metrics in order to track recurring issues and risks to gain an insight on proactive resolutions
• Desktop Support/Project Management for the New York State Department of Health, contracted through J.J. Young for the office relocation and consolidation of three offices and data centers into one. Assist with the upgrade of IBM Lotus Notes.
• Design and develop a Project Management Office SharePoint Solution utilizing project workflow, communication and SDLC standards.

Confidential, New York

Project & Implementation Manager

Responsibilities:

• Successfully implement a Project Management Office by developing policies, standard operating procedures, reporting standards, guidelines, analytics, and a PMO SharePoint solution for the Project Management Office to oversee projects across all international offices in United States, United Kingdom and India.
• Design Microsoft SQL database for analytical reporting on the Project Management Office to find common project risks, failure rates, success rates, project issues, and common delays in projects.
• Successfully decrease project costs through standardization and by cutting onsite and monitoring from three weeks to one week, while having a higher successful implementation rate.
• Oversee, on average, 50 projects led by project staff while actively managing 3-5 high priority and high risk projects.
• Report directly to the CEO with the status of projects on a weekly basis.
• Directly manage off-shore project staff in India.

Application Specialist / Project Coordinator

Confidential

Responsibilities:

• Successfully manage and implement web and IT infrastructure projects including the development of a new e-commerce website and hosting solution, online marketing and corporate branding strategies resulting in over a 400% increase in online sales within 6 months.
• Worked closely with organizational partners and consultants including e-commerce developers and subject matter experts to enhance website and marketing material content.
• Analyze website statistics to successfully improve website functionality in the ongoing development of a new website.
• Desktop and Server support for both Petrock’s Liquors and Petrock’s Bar and Grille.

Confidential, New Jersey

IT Support Specialist / Windows 7 Project Manager

Responsibilities:

• Successfully manager and lead the implementation of a Windows 7 migration for the US headquarters.
• Network and server support for the corporate data center environment.
• Provide remote and on-site customer support for both MTBC kiosk software, EHR and network issues.
• Creation network documentation of data center and internal systems configurations.

Confidential, California

Project Coordinator & Administrative Assistant

Responsibilities:

• Project planning for the implementation of “Green” solutions to help eliminate paper waste throughout the district.
• Coordination of IT meetings with the district manager and IT team to review weekly IT objectives and goals as well as review project status.
• Systems administration over a Microsoft SBS environment.
• Provide desktop support to resolve Microsoft XP and Vista issues.
• Data entry of district paperwork into GBA Master Series software.

Confidential

Network Support Technician / Jr. Project Manager

Responsibilities:

• Develop WBS, Time Line and Scope for internal and customer engagements: New Datacenter rollout, Hosted Network Upgrade, Domain Migrations, Company and Data Center Relocations, Microsoft Exchange deployments.
• System administration and tier I and II support of internal and customer hosted network environments utilizing Microsoft Windows, IBM, Dell, HP, APC and Covad VoIP technologies.
• Assist in the creation of network support policies and procedures to effectively increase customer satisfaction.
• Configuration and deployment of Microsoft SBS, Windows Server 2003/2008, Microsoft Exchange, Microsoft DPM 2007, ADP UPS and PDU, Backup Exec, Symantec Anti-Virus, Windows XP/Vista.
• Successfully uphold support agreements for the W3 clients while under staffed; utilizing HTML/XHTML, CSS and ASP.NET technologies.

Confidential, New Jersey

Department of Anesthesia Website Specialist

Responsibilities:

• Manage the development of a website using the provided UMDNJ templates and style sheets.
• Managed the design and develop an internally used website utilized to provide information to the department’s residents and staff.