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Mis Supervisor And Edi Analyst Resume

Houston, TX

SUMMARY:

  • To find a challenging career in the Information Technology field that offers continuing education and advancement.
  • Microsoft Windows NT 4.0, 2000, 2003, 2008, 2012, 2016 network engineering, administration, deployment, and support.
  • Windows NT, 2000, 2003, 2008, 2012, 2016 login scripting.
  • Windows 2000, 2003, 2008, 2012, and 2016 network engineering, administration, deployment and support.
  • Microsoft Windows 3.x, 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8, Windows 10 Network Engineering and Administration.
  • Novell 2.15 - 4.11 engineering and administration.
  • TCP/IP protocol suite implementation.
  • IPX/SPX protocol suite implementation.
  • Exchange 2007, and Office 365 implementation and administration. (Server Setup, Site connectors, Accounts, Configuration, Compliance)
  • Heavy exposure to Ethernet, Token Ring, Arcnet, Twin axial, ISDN, Fiber optics, and DSL.
  • Extreme skills in computer hardware and software troubleshooting.
  • Major experience with Microsoft Office products.
  • Database and Information System Design. (SQL, MYSQL, ORACLE)
  • Database reporting expert
  • Linux (RHEL, Ubuntu, Debian and more)
  • Visual Basic DOT NET programming expert
  • C# Programmer
  • Javascript, VBScript, PHP, HTML, PowerShell programming expert
  • CSS expert
  • EDI transforms, 837 Translation, EDI data imports expert
  • Scanning and Imaging expert
  • Documentation expert
  • IP Telephony expert
  • PC hardware expert
  • Server hardware expert
  • Digital video capture and editing expert
  • Mobile device setup and programming
  • Smartdraw and Visio flowcharting expert
  • Data mining and statistical expert
  • Proven Diagnostician
  • Emerging computer science enthusiast

WORK EXPERIENCE:

Confidential, Houston, TX

MIS Supervisor and EDI Analyst

Responsibilities:

  • Work with EDI claims files, Translate 837 files and import into Claims System
  • Cloud storage with AWS and Glacier for backups
  • Set up VPC Networking to ease installation headaches
  • Set up and support Site to Site VPN to offices
  • RDS Database services setup and rollout
  • Microsoft Azure VPN network and VMs
  • VB DOT NET programming for Front End
  • C# Programming for Classes and Interfaces
  • Use Bitbucket to backup code and use branching to split duties and test
  • Major role in Claims Portal programming from conception
  • Office 365 active directory, Email, and compliance management
  • SharePoint Site creation, workflow creation and management
  • PHP Development for various claims programs
  • Write programs to move files between sites and manipulate report data
  • Write various programs for scheduling tasks
  • Write various programs for claims scanning and enrollment forms scanning
  • Write various programs for claims imaging
  • Work on VOIP Phone System
  • Work with Encore Claims System clients
  • Server management and administration (Windows 2003, 2008, 2012 domains)
  • Level 2 desktop support and printer maintenance
  • Documentation on network and flowcharting
  • Disaster Recovery and Co-Location planning
  • Remote work for a site in Corpus Christie
  • Exchange mail server setup and troubleshooting
  • Firewall setup and monitoring
  • Time management and reporting
  • General computer education instructor
  • Database engineering and administration
  • Operating System rollouts
  • Finding ways to save money through technology (VMware, IP Telephony, file monitoring and automation, Cloud computing)

Confidential, Lombard, IL

Network Engineer

Responsibilities:

  • Handle AS/400 Job queues, user profiles, setup FTP for EDI, and Print queues.
  • Conversion setup. Services and Subsystem problem handling.
  • Stream Jobs, run backups, assist in Mainframe setup, assist in new claims system install, Conversion on the field level including field length fixes and automatic data transfers. CI Programming. Custom jobs setup.
  • EDI to Blue Cross setup and file conversion.
  • Account, Group, and User setup and disaster recovery.
  • File intrinsic, print queue, job queue, CPU queues.
  • Confidential use for streams and security.
  • VPN L2TP and PPTP
  • SSL
  • Transparent Http-Proxy
  • DNS-Proxy
  • SMTP-Proxy
  • Packet Filters
  • IP Forwarding through NAT
  • ICA
  • Network Address Translation
  • Client Authentication
  • Remote RDP server connections
  • Windows 2000 Server Administration:
  • Active Directory
  • Terminal Services - RDP
  • MMC - Customized per Server needs.
  • DHCP
  • DNS
  • WINS
  • RIS
  • H323
  • RDP
  • Media Services
  • Windows Support Tools
  • Data Migration
  • User profiles and group policy
  • Domain policy
  • SQL setup and Database conversion from Access. Major ground up relational databases for Helpdesk, Inventory, and Maintenance.
  • HP Jet Direct setup and troubleshooting:
  • Symantec:
  • Ghost:
  • Ghost AI packaging
  • Multicasting
  • Automated Backup Regimes

Confidential

Help Desk Engineer / LAN Support

Responsibilities:

  • Single server virus definition pulls
  • Web Site Setup and EDI through SSL and FTP.
  • Wyse 3730LE setup and Central Administration through SNMP Traps and FTP for images and software/hardware changes
  • Set up a new Citrix network with Nfuse through SSL, Customized Nfuse for use with Mainframe products as well as Microsoft Products and HP E3000 MPEIX NS/VT Emulation and AS400 5250 Terminal Emulation
  • Query Database for various reports.
  • Implement a new T1 line for internet use and EDI
  • Implement a new T1 line for Blue Cross claims and reporting with firewall
  • Implement phone call recording
  • VBscript and JScript for Management automation and for use with Citrix SDK.
  • Windows API calls and automatic program launching. Automatic Registry Manipulation. ASP and CGI scripting. Light ASP DHTML and other web functions.
  • Mainframe programming with CI script and Jobs, also Powerhouse reporting
  • Save the company money and time by finding a more effective implementation of multiple platforms and higher speed networks.
  • And by automating procedures that would otherwise require outside help.

Confidential

Help Desk Engineer / LAN Support

Responsibilities:

  • Support the following platforms.
  • Windows 2000, NT, 98.
  • Windows 2000 user administration.
  • Windows 2000 Upgrades using ghosting techniques.
  • Exchange administration.
  • Take live calls from over 700 people and support over 50 local users from any PC related issues including but not limited to:
  • Hardware.
  • Software.
  • Network connectivity.
  • Document procedures and fixes.
  • Travel to remote locations to attend training and fix any remote problems.
  • Delegate electronic tickets to appropriate people for problem resolution.

Confidential, Lisle, Illinois

Bubble Support Team Lead / Deployment

Responsibilities:

  • Harvest old PCs on COE2.3 platform.
  • Deploy COE3 Windows 2000 Laptops and Desktops.
  • Assisted in developing and implementing procedures, documentation, and guidelines with teammates for harvest, deploy, and support.
  • Lead a team of up to 12 technical support personal to identify and resolve any issues caused by the COE3 migration in a professional and timely manner. We supported the following:
  • Microsoft Office Suite 2000
  • Heavy exposure to Outlook 2000 and Exchange Server
  • Palm Desktop / Intellisync
  • Proprietary software
  • Hardware issues
  • Worked closely with Technical Lead and Documentation Specialist in restructuring the Lisle COE3 project after a change in management. This resulted in meeting time lines and exceeding the expectations of the customer.
  • Worked problems with the global scripting team to find solutions to unknown problems

Confidential, Schaumburg, IL

LAN Administrator & Desktop Support

Responsibilities:

  • Supported over 450 users on multiple platforms including:
  • Microsoft DOS 6.22
  • Microsoft Windows 3.11 for Workgroups
  • Microsoft Windows 95/98/NT
  • IBM OS2 Warp
  • Supported Microsoft NT Networking environment utilizing the following utilities:
  • User Manager for Domains
  • Server Manager
  • DHCP
  • DNS
  • WINS
  • ARCSERVE
  • NT Diagnostics
  • Ghosted and Ghost walked PCs and Laptops, then deployed to user’s desks.
  • Over the period of a month, I single handedly supported all users due to staffing problems.

Confidential, Addison, Illinois

Computer Tech & Network Administrator

Responsibilities:

  • Designed, installed, upgraded and administered Novell 2.X, 3.X, 4.X LAN/WAN for 4 video stores using ISDN and Ethernet network.
  • Set up and administered Novell Print Servers.
  • Zen Works.
  • Novell bridging.
  • Dos 6.X and had some windows clients.
  • Custom built computers for end users and managers.
  • Installed and maintained proprietary point of sale program called UBS.
  • Set up web site for the video stores and for other business entities.
  • Being out of the realm of my responsibilities, I designed and implemented a new Novell network, resulting in a 400% increase in administration and customer service productivity.
  • Set up Internet Sales on eBay and Ecommerce.
  • Web page design on a personal and corporate level.
  • Set up network for Lineco between AS-400 and Windows NT/95/98 with 5250 emulation.
  • Set up computers for retail customers and some business

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