NETWORK TECHNICIAN Resume DENVER, COLORADO - Hire IT People

SUMMARY

Attain a position as a Network Engineer utilizing strong analytical and problem - solving skills combined with a solid academic background and work experience while maintaining a keen understanding on how technology plays an important business interests and time management.
Experienced with network devices and basic network appliances.
Knowledge in TCP/IP, UDP and the OSI Model.
Advanced knowledge of firewalls, load balancing F5.
Advanced knowledge of software designing, such as Visio.
Ethernet LAN Switching, STP and RSTP.
Advanced knowledge in using ticketing and software tools.
Experienced with network design, network architecture, protocols and network topology.
Routing protocols: OSPF, EIGRP, and BGP.
Implementing and troubleshooting VLANS.
VPNs - GRE, IPsec, DMVPN and QOS.
DNS, DHCP, and NAT.
Knowledge of monitoring tools like Solar winds and MRTG.
WAN technologies: MPLS, Carrier Ethernet, leased lines & exposure to PPP, and Load balancing.

PROFESSIONAL EXPERIENCE:

NETWORK TECHNICIAN

Confidential, DENVER, COLORADO

Responsibilities:

Documenting and providing reports about LAN and WAN network performance.
Document, analyze and provision complex network problems, coordinates resolutions, perform data backup in regular bases, perform both scheduled and emergency maintenance.
Provide rotational on-call after hour support as well as implementing changes outside of core business hours.
Provide phone technical support analysis and status to customers to isolate issues and develop strategies to restore or activate services.
Utilize Ticketing System Data Base (Clarify/Remedy) to report networks issue and follow up with isolation, escalation and solution process.
Configure and troubleshoots routing protocols BGP, OSPF, RIP, EIGRP.
Strong knowledge of Cisco LAN environments including L2/L3 switches and redundant design of campus networks
In-depth understanding of switched networks; Vlans, VLAN Trunking, Port channels Protocols, and spanning-tree topologies.
Extensive use of Ethernet 10/100/1000 Mbs and 10 Gig
In-depth understanding of layer 3 networks utilizing HSRP, OSPF, and BGP
Extensive use of Wire Shark sniffer.

NOC Technician

Confidential, DENVER, COLORADO

Responsibilities:

Answered customers/clients calls and created trouble tickets.
Troubleshot and monitored LAN/WAN networks.
Ensured the stability and integrity of network services.
Documented network issues/outages for future reference and isolation.
Promptly reported to management about network performance reports, and current status of the network on time.
Troubleshot various routing protocols (BGP,OSPF and EIGRP)