PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Technology Manager

Responsibilities:

• Responsible for overseeing Network Infrastructure, Telecommunications and Audio Video Installation and Support for Technology at teh Confidential Brand Center in teh Meatpacking District of New York City.
• State of teh Art Event space included teh latest Audio Video including 180 degree projections screens, ION ETC 2.0 Lighting and Professional Production/Streaming capabilities.

Confidential, New York, NY

Senior IT and Multimedia Support Specialist

Responsibilities:

• Senior Support Person of Audio - Visual Systems and Academic Computers on Confidential Wilf Campus in Washington Heights NY.
• Support of classroom and conference room AV equipment, Projectors, Computers, AV Switches, Smartboards, TV’s and Audio equipment used throughout teh campus.
• Worked wif Various Vendors on New installations including getting quotes and funding installations.
• Supported Windows & Mac computers, Android and iPhones, tablets, Software suites including Office and Adobe.
• Support included use of Service Now ticketing system.
• Supported all student Active Directory, Email accounts, Printing, Wireless and Canvas Learning Management System

Confidential, Bronx, NY

Coordinating Administrator

Responsibilities:

• Systems Administrator for a 3000+ users Windows environment, Use of SCCM, Responsible for Server and Software Inventory
• Administrator for VOIP wireless phone systems and Hospital Computers on wheels
• Project manager for departmental Moves, Add’s and Changes of up to 50+ computers and printers and 100+ users. Responsible for scheduling, cabling and equipment needs.
• Day to day troubleshooting and repairs of Hospital IT systems and printers.
• Installation, upgrade and troubleshooting of Hospital Software including Electronic Medical Records, Patient Scheduling, Billing and McAfee Antivirus software.
• Involved in Windows 7 Migrations of all Hospital computers and support of users after upgrade.

Confidential, Washington, DC

Systems Administrator

Responsibilities:

• Systems Administrator responsible for resolving various issues in a 13K+ Workstation and 500+ Server/Office environment. Issues tracked using Remedy and resolved using Altiris Software for Imaging and software distribution. Windows administration management of Active Directory.
• Responsible for workstation sanitization and management of de-installation of computers at local Census Offices.
• Field Project Manager responsible for overseeing teh delivery, unpacking, installation and testing of computer equipment at Census Offices. Responsible for installation of server rack, deployment of computers and Cisco VOIP phone systems, Installation and setup of network printers. Testing and documentation of deployment including inventory, switch diagrams, workstation, printer and phone verification at each office.

Confidential, Weehawken, NJ

Project Manager

Responsibilities:

• Project Manager for Confidential Wealth Management group responsible for replacement of 6000 computers in teh business environment as well as upgrade of software on network workstations. Worked wif business groups to determine specific hardware/software needs and recorded teh data in a format to be used by teh integration team to best fit teh needs of each group.
• Weekly team meetings giving reports using PowerPoint and maintaining Excel database of project progress. Extensive use of Excel, Word, Outlook and Powerpoint.

Confidential, New York, NY

Responsibilities:

• Project Manager for Confidential Network Refresh Initiative. Replaced network equipment in 700 Confidential offices. Responsibilities included management of Excel database to track project progress. Scheduling Teams for installation and pre-installation testing of Cisco 3700 series routers and 3500 or 6500 series switches and testing T1 lines.
• Coordinated installation wif Branch personnel, Onsite Teams, and Confidential Network team to insure process integrity.
• Project Manager Legg Mason/ Confidential conversion. Installed servers, T1 lines and workstations in 100 offices acquired by Confidential from Legg Mason. Responsibilities included coordinating installation of entire computer network in offices, by teh onsite teams and having teh networks, Servers and Workstations configured for use wif teh Confidential network. Responsible for coordinating teh imaging of computers and configuration of Network wif various Confidential divisions.
• Project Manager for Confidential / Confidential for installation of Nextgen IV computer systems nationwide.
• Replacement of 23,000 workstations and 500 servers. Altiris software used for deployment of images and software. Worked as point of contact for technical teams and branch managers as well as ordering of equipment. Extensive use of Excel, Word and Outlook to manage project.

Confidential, New York, NY

Desktop Support Technician

Responsibilities:

• Desktop Support Technician responsible for support of computer systems at MTV and Confidential office located at 5150 Broadway, including general troubleshooting, software installations, installation and maintenance of printers.