SUMMARY

• Initiative - taking and highly organized professional with background in providing leadership as Warehouse Supervisor and in possessing high level of interest and knowledge in IT support and repair technology.

TECHNICAL SKILLS

• Inventory Management
• Safety / Risk Management
• Process Improvement
• Efficiency / Cost Savings
• Supply-Chain Management
• IT Troubleshooting
• Computer Networking
• Computer Repair Technology
• MS Office / Database
• Software Installation
• Team Building / Leadership
• People Skills
• Training & Development
• Oral / Written Communication
• Customer Service

PROFESSIONAL EXPERIENCE

Team Lead

Confidential, Elkridge, MD

Responsibilities:

• Responsible for all of teh outbound operational areas within teh RDC
• Increase safety culture via regular GEMBA walks and safety dialogue.
• Support a lean operation using VPS mindset and tools (5S, problem solving, standardized work)
• Lead daily VPS meetings with assigned team reporting on business and site-specific performance and areas for improvement.
• Ensure standard operating procedures are in place and being followed and support development by conducting through teh 4-step method
• Assist with root cause analysis and help to implement a continual improvement mindset
• Assist FLM’s in monitoring team’s performance to ensure daily goals are met
• Replace team members when they are absent or on other assignment as working within teh UAW contract
• Engaged with frontline employees toward motivating team members to improve performance
• Assist team members when issues arise (quality, productivity, etc.) leading improvement teams as needed.
• Ensure adherence to environmental policies and procedures
• Assist FLM’s with teh identification of training needs for experienced team members and facilitate teh training of new team members and temporary employees
• Empower teams through teh approval and implementation of ideas using teh idea generation process
• Support FLM to develop improvement plans for assigned area that contribute to teh overall DC improvement roadmap
• Worked alongside with VPS manager to implement a tracking system for backhauls of reusable totes
• Lead with continuous improvement program to ensure accuracy with monthly and quarterly winners through rewards and recognition

Transportation Supervisor

Confidential, Upper Marlboro, MD

Responsibilities:

• Maximize current opportunities and optimize operation to add $30,000 a week to teh P&L
• Part of a team that negotiated schedule changes that reduced cost for retail division which has $19 million in weekly revenue.
• Manages a daily budget of $140,000 for department based on labor and equipment usage
• Performs moderately complex analysis of information, problems, and data.
• Made recommendations to improve and streamline processes to senior management.
• Tracks, monitors, and measures teh benefit of implemented solutions.
• Analyzes key metrics, inbound/outbound operations for teh department.
• Manages and directs teh Confidential operations ensuring any adjustments needed are made.
• Manages and monitors teh orders submitted by teh stores.
• Manages teh yard activity monitoring wat is coming and going.
• Ensures all drivers and trailers meet DOT regulations.
• Leads teh routing team in determining teh order and timing for all deliveries.
• Effectively communicate issues and status to management.
• Creates requested management reports in a timely and accurate manner.

Driver / Recruiter

Confidential, Hanover, Maryland

Responsibilities:

• Completed over 12K rides.
• Onboarded 100+ drivers through company mentor program, including passenger transport best practices.

Confidential, Hanover, Maryland

Responsibilities:

• Assisted in driving overall business growth year over year (YOY) by 25%, maintaining all inbound freight from third-party logistics (3PL) and working with receivers to ensure accuracy.
• Reduced amount of receiving errors of full goods by 25%.
• Initiated change management processes, reducing overall labor costs by 20%.
• Developed high proficiency in Confidential management system (WMS) for inventory management.

Supply Chain OPS Supervisor

Confidential, Columbia, Maryland

Responsibilities:

• Drove overall service and increased overall picking accuracy by 50%.
• Earned True Blue award for excellent level of work and for prioritizing company’s vision.
• Presented daily and monthly health and safety meetings about forklift safety and daily work practices, resulting in reduction of job accidents by 50%.
• Spearheaded implementation of a buffer system to identify and create solutions for underperforming warehouses, utilizing positive coaching and examples of successful warehouses.
• Minimized overtime by monitoring payroll, achieving cost savings of 20%.

Inventory Control / Product Availability Supervisor

Confidential, Capitol Heights, Maryland

Responsibilities:

• Developed and implemented shrink and breakage processes, reducing cost by 15%.
• Launched rework process to gain costs on lost goods from on-truck and Confidential breakage, gaining costs back by 15%.

Dispatcher

Confidential, Capitol Heights, Maryland

Responsibilities:

• Revamped delivery routes, causing a 17% reduction in reloads and a $12K cut in overtime hours.
• Minimized turn-around time for second runs to meet time windows.

Confidential, Capitol Heights, Maryland

Responsibilities:

• Recognized with 2007 Pepsi Bottling Group Leadership Model Award for customer focus.