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Network Administrator / Interim It Manager Resume

SUMMARY:

  • Technical expertise recognized for exceeding excellence and proficiency in NetworkSystems Implementation, Integration, Concepts, and general Windows PC based Administration.
  • Quick learning whether in team or individual setting regarding anything technological or network related.

TECHNICAL SKILLS:

  • Windows 10
  • Windows Server
  • Apple IOS
  • Android OS
  • MS Office 365
  • MS Dynamics 365
  • Malware Bytes
  • Spiceworks Ticketing Systems
  • Dell NetExtender VPN
  • Trend Micro Anti - Virus and Firewall
  • Adobe Creative Suite
  • MS SharePoint
  • MS Azure
PROFESSIONAL EXPERIENCE

Confidential

Network Administrator / Interim IT Manager

Responsibilities:

  • Manage and enforce SLAs for various IT related projects.
  • Manage modifications made to multiple systems for everyday use.
  • General troubleshooting.
  • Enforce necessary approvals for permissions changes.
  • Maintain documentation of approvals for audit purposes.
  • Tier 2/3 troubleshooting.
  • Manage variou software licensing.
  • Maintain server hosting.
  • Maintain remote desktop and network environments.
  • Respond to specific audit requests.
  • Manage terminations, including preservation of company data.
  • Enforce approvals of account creations for new users and maintain documentation of approvals for audit purposes.
  • Perform security audits in the case of suspected breaches and remediate any vulnerabilities.
  • Supervise warranty service on PCs and servers.
  • Interface with firewall vendors to setup or refresh network connections to other sites.
  • Inform users of identified phishing attacks.
  • Monitor firewalls and security audits for suspicious activity
  • Maintain server updates (monthly)
  • Monitor general server performance
  • Identify, research, and test technologies that may be relevant to business processes

Confidential, Troy, MI

Level I Systems Support / Network Systems Security Specialist

Responsibilities:

  • Investigate and implement new technologies corresponding with bettering efficiency in

    an auto parts manufacturing environment.

  • Troubleshoot and resolve network related issues regarding connectivity, server access, drive mappings, etc.
  • Active Directory OU Data and User Maintenance.
  • Troubleshoot and repair various type of manufacturing-based label, multi-function Ricoh and HP printers and plotters.
  • Manage locations cellular phone account for all users including ordering and providing technical support for both IOS and Android device issues regarding updates, Wi-Fi connections, email server connections, etc.
  • Stage and implement desktop and laptop computers for new and existing employees when needed.
  • Establish and maintain VPN and RDP connections to remote location devices via IP Address or Virtual Network Computing.
  • Work with various vendors that provide a multitude of service with the purpose of furthering and implementing IT based resolutions to both manufacturing and non-manufacturing initiatives.
  • Troubleshot and resolved network security related issues within the Manufacturing and Engineering campus at Ford Motor Company.
  • Troubleshot and resolved hardware failure issues regarding individual components such as Network Interface Cards, Hard Disk Drives, Random Access Memory, Motherboard, etc.
  • Assisted in configurations of servers and client computers.
  • Attempted to troubleshoot and restore internet connection issues such as connectivity loss, faulty network equipment etc.
  • Configuration of network equipment such as routers, switches, and ISP modems.
  • Provided replacements printers and client machines to various locations.
  • Implemented and maintained security-based software to alert various locations of emergencies such as tornados, floods, excessive heat, etc.

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