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I.t. Field Engineer And End User Support Technician Resume

Allentown, PA

SUMMARY

  • To obtain a position that will enable me to utilize, improve and hone my skills in relation to teh repair, maintenance and upkeep of computers, networks, mobile devices and their peripherals.
  • Wif teh aim towards becoming an integrated, competent, and a skillful worker wifin teh workforce.

TECHNICAL SKILLS

  • Microsoft office support 2007 and up
  • Linux Debian and Ubuntu
  • Microsoft windows operating system refresh/ clean install
  • Termination of cat 4,5,6,6e+7 and cables
  • Termination of RJ11+ RJ45+ BNC cables
  • Network setup and configuration, WiFi, LAN, WLAN and Firewall configuration
  • Point of sales terminal support, Linux based
  • Basic electronic troubleshooting
  • Cable Management + Wire tracing
  • Audio Video support
  • Windows Deployment

PROFESSIONAL EXPERIENCE

me.T. Field Engineer and End User support Technician

Confidential, Allentown, PA

Responsibilities:

  • Conducting on site upgrades and refreshes and in between troubleshooting on end user's computers.
  • This includes all hardware and software related peripherals.

Engineer

Confidential, Breinigsville, PA

Responsibilities:

  • Engineering technician temporary. Operating precision robots assembling very small components.
  • Tan verifying teh measurements of all teh parts and packing and sending to teh customer.

Apprentice Home Automation Installer

Confidential, Reading, PA

Responsibilities:

  • Shadowing an expert in teh field of home automation and audio video installation in order to learn teh field of audio visual systems.
  • me has acquired teh skills of terminating Category 5, 6, and 7 cables as well as coaxial connections Network troubleshooting and network installation.

Tier 1 Network Support Technician

Confidential, Doylestown, PA

Responsibilities:

  • Trained to take inbound Network and credit card processing troubleshooting skills.
  • me was also trained to use a Linux Terminal emulator in order to provide remote support to customer terminals.

Seasonal Productivity Consultant

Confidential, Bala Cynwyd, PA

Responsibilities:

  • Trained to support “Off teh shelf” office software for microsoft office types of software. Also certification in HIPAA and data Security.
  • Job expectations were to answer phones and support if knowledgeable or transfer to an expert on teh pertaining software.

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