I.t. Field Engineer And End User Support Technician Resume
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Allentown, PA
SUMMARY
- To obtain a position that will enable me to utilize, improve and hone my skills in relation to teh repair, maintenance and upkeep of computers, networks, mobile devices and their peripherals.
- Wif teh aim towards becoming an integrated, competent, and a skillful worker wifin teh workforce.
TECHNICAL SKILLS
- Microsoft office support 2007 and up
- Linux Debian and Ubuntu
- Microsoft windows operating system refresh/ clean install
- Termination of cat 4,5,6,6e+7 and cables
- Termination of RJ11+ RJ45+ BNC cables
- Network setup and configuration, WiFi, LAN, WLAN and Firewall configuration
- Point of sales terminal support, Linux based
- Basic electronic troubleshooting
- Cable Management + Wire tracing
- Audio Video support
- Windows Deployment
PROFESSIONAL EXPERIENCE
me.T. Field Engineer and End User support Technician
Confidential, Allentown, PA
Responsibilities:
- Conducting on site upgrades and refreshes and in between troubleshooting on end user's computers.
- This includes all hardware and software related peripherals.
Engineer
Confidential, Breinigsville, PA
Responsibilities:
- Engineering technician temporary. Operating precision robots assembling very small components.
- Tan verifying teh measurements of all teh parts and packing and sending to teh customer.
Apprentice Home Automation Installer
Confidential, Reading, PA
Responsibilities:
- Shadowing an expert in teh field of home automation and audio video installation in order to learn teh field of audio visual systems.
- me has acquired teh skills of terminating Category 5, 6, and 7 cables as well as coaxial connections Network troubleshooting and network installation.
Tier 1 Network Support Technician
Confidential, Doylestown, PA
Responsibilities:
- Trained to take inbound Network and credit card processing troubleshooting skills.
- me was also trained to use a Linux Terminal emulator in order to provide remote support to customer terminals.
Seasonal Productivity Consultant
Confidential, Bala Cynwyd, PA
Responsibilities:
- Trained to support “Off teh shelf” office software for microsoft office types of software. Also certification in HIPAA and data Security.
- Job expectations were to answer phones and support if knowledgeable or transfer to an expert on teh pertaining software.