SUMMARY

• Over 7+ years of experience in implementation, administration, analysis and support of System administration, windows administration, Incident Reports and LAN and WAN at enterprise level.
• Good Knowledge on Configuration, Troubleshooting and Migration of Cisco Routers and Switches.
• Hands on experience in installing, configuring, maintaining, and troubleshooting Windows servers, Active Directory, DNS, DHCP, FTP, IIS, Windows Update Server, WDS server, File Server and Storage Server.
• Hands on experience in installing, configuring, maintaining, and troubleshooting All Applications Such as Orion SolarWinds, Symantec Endpoint 14 Antivirus, Ansible, And Claroty.
• Hands on experience on Managing IT production incidents to resolution in a environment using the standard Confidential incident management processes (Service Now) and inform management at all levels of status, impact, and resolution actions.
• Effectively leaded and guided Incident triage calls from a technical perspective analyzing different components of the infrastructure and application environment via the use of a variety of monitoring tools and processes such as Archer GRC, SolarWinds and Claroty. monitored of the health of applications as well as the underlying infrastructure. Proactively look for hardware, software, and environmental alerts or malfunctions. Ability to analyze dashboards and reporting/monitoring tools to look at trends and patterns in application health and performance.
• Troubleshooted the incidents and identified root cause quickly using operations, wire data analytics, application performance management and event correlation monitoring tools.
• Hands on experience in installing, configuring, maintaining, and troubleshooting Cisco Switches, Cisco Routers, and Cisco Switches.
• Expertise in installation, configuration and administration of Windows NT/ 2000/2003/2008/2008 R2 & 2012/2012R2 servers on HP/Compaq, Dell Power Edge, IBM x Series hardware platforms.
• Expertise in WINS, DNS, DHCP and Active Directory services in Windows 2003/2008//2008 R2 & 2012/2012R2 servers.
• Well Experienced in VMware virtualization and VMware 5.5 VSphere and V Center.
• Experience with VMware ESXi server 5.x/6 and SAN Storages. worked VMC on AWS management, troubleshooting and performance analysis.
• Configured and worked on AWS EC2, AWS S3, AWS EBS, AWS EFS, and AWS VPC.
• Configured and worked on AWS Versioning, AWS S3 Glacier, AWS Storage Gateway and AWS S3 Storage.
• Experience working on Change Management, Request Management and Incident Management in Service Center/Remedy.
• Experience with the various Windows protocols and services: WINS, DNS, IIS, SFTP, Terminal Services.
• Experience in Implementing and Administration of Active Directory Services, replication, Trust Relationship and Enforcing Domain Group Policy.
• Experience in implementing and configuring hardware and software RAID under Windows NT/ 2000/2003/2008.
• Good experience in Blade server hardware, RAID, Microsoft Windows Clusters. Compaq / HP Blade Server hardware maintenance. HP Insight Manager
• Worked in large complex directory environments with experience supporting Windows 2003/2008 Active Directory (AD).
• Excellent skills in patching and hardening Win 2000/Win 2003/2008//2008 R2 & 2012/2012R2 servers using Windows Update and also by using the staged patches

PROFESSIONAL EXPERIENCE

System VMware Administrator

Confidential, San Ramon, CA

Responsibilities:

• Managed IT production incidents to resolution in a 24/7/365 environment using the standard Confidential incident management processes (Service Now) and inform management at all levels of status, impact, and resolution actions.
• Effectively leaded and guided Incident triage calls from a technical perspective analyzing different components of the infrastructure and application environment via the use of a variety of monitoring tools and processes such as Archer GRC, SolarWinds and Claroty. monitored of the health of applications as well as the underlying infrastructure. Proactively look for hardware, software, and environmental alerts or malfunctions. Ability to analyze dashboards and reporting/monitoring tools to look at trends and patterns in application health and performance.
• Troubleshooted the incidents and identified root cause quickly using operations, wire data analytics, application performance management and event correlation monitoring tools.
• Provided Support on ESXI Hosts, Vcenter, VMware, Enclosures, Blade Servers, ILO’s/Bay’s and On board Administrator.
• Supported Confidential Shipping project on building, configuring, and installing of ESXI hosts.
• Physically Installed ILO’s and Bay’s along with Cabling of Chases, Switches, Enclosures, On Board Administrator and Storages.
• Installed, Configured and Manage on Board Administrators physically and web Based.
• Installed and Configured the Controller one and controller two along with physical cabling.
• Installed, connected, and cabled Net Up to HP Switch using the 10 base T Cable.
• Migrated and upgraded the old version of ON board administrator to the new versions.
• Installed and configured the ILO’s and Bay’s physically and virtually.
• Upgrade and Migrated the Old Confidential Shipping ILO’s to New version of ILO’s..
• Installed, Configured and Connected All Confidential Shipping Plants to a Central Claroty Application for Discovering of all Windows Assets, Network Devices and All Applications using Pingswipe and WMI Filter.
• Supporting ESXi server migrations and upgrades, Addition of disk space, CPU/Memory based on business requirements.
• Worked with VMWare Clustering using the HA, DRS and Fault Tolerance Technologies.
• Worked with VMWare Storage technologies Installation and Configuration NAS, NFS, SAN and Locals.
• Worked with all Important options inside VMware such Distribution Switch, Standard Switch, VMotion, Portgroups, Uplinks, Affinity Rules and Many More. worked VMC on AWS management, troubleshooting and performance analysis.
• Configured and worked on AWS EC2, AWS S3, AWS EBS, AWS EFS, and AWS VPC.
• Configured and worked on AWS Versioning, AWS S3 Glacier, AWS Storage Gateway and AWS S3 Storage.
• Strong operational and support experience usingActiveDirectory, IIS 5.0/6.0,FTP, Group Policy
• Installation, configuration, Migration and deployment of Windows servers
• Established and implement policies, procedures, and technologies to ensure Windows system security.
• Worked onactivedirectoryconcepts and configuration, and implement membership in security groups, inherited groups, OU structure, etc.
• Worked on Windows Registry, including knowledge of modifying system registry to support installed applications and document configuration changes.
• Worked on Merger and Demerger ofactivedirectoryEnvironment Controlled, monitored, and managed the servers, Domain, Active Directory, DNS server, DHCP, Email Server, Mail Server, File Server, Storage Server, TMG server and others.
• Worked and Proficient in Microsoft OS. In - Depth knowledge ofActiveDirectory implemented AD infrastructure and doing Recovery of AD Domain Controllers worked on Domain Controllers replication configurationsSites, subnets and bridge head servers.

System VMware Administrator

Confidential, San Ramon, CA

Responsibilities:

• Provided Support Services in Active Directory, DNS server, DHCP, IIS, Windows server, WDS server, WSUS server, Orion SolarWinds, Symantec Endpoint, Ansible, VMware and Claroty for all Confidential Lubricants 16 Plants.
• Supported Confidential Lubricants Project in Promotion of Active Directory Services, DNS Services and Domain Controllers.
• Migrated Old Confidential Lubricants Active Directories/Domain Controllers to New Version of Active Directories.
• Developed and Configured Active Directory Sites Replication between 16 different Confidential Lubricants National and Internationals Plants.
• Migrated Windows servers from old version 2008 to New Windows server 2019 Version for all Confidential Lubricants Project.
• Installed, Configured and Connected All Confidential Lubricants Plants to a Central Windows Update Services for Windows Patches Updates.
• Installed, Configured and Connected All Confidential Lubricants Plants to a Central Orion SolarWinds for Network Performance Monitor, Log Analyzer, NetFlow SL250, Orion NCM V7 DL100 and Server & Application Monitor SAM100.
• Worked on the SolarWinds components such as SolarWinds Network Performance Monitor(NPM), SolarWinds Server and Application Monitor (SAM), SolarWinds Web Performance Monitor (WPM), and SolarWinds NetFlow Traffic Analyzer (NTA). worked the SolarWinds API and an ability to create scripts to utilize the API.
• Managed IT production incidents to resolution in a 24/7/365 environment using the standard Confidential incident management processes (Service Now) and inform management at all levels of status, impact, and resolution actions.
• Effectively leaded and guided Incident triage calls from a technical perspective analyzing different components of the infrastructure and application environment via the use of a variety of monitoring tools and processes such as Archer GRC, SolarWinds and Claroty. monitored of the health of applications as well as the underlying infrastructure. Proactively look for hardware, software, and environmental alerts or malfunctions. Ability to analyze dashboards and reporting/monitoring tools to look at trends and patterns in application health and performance.
• Troubleshooted the incidents and identified root cause quickly using operations, wire data analytics, application performance management and event correlation monitoring tools.
• Installed, Configured and Connected All Confidential Lubricants Plants to a Central Symantec Endpoint Protection Manager for Anti Virus and Protections.
• Installed, Configured and Managed redHat Ansible Tower for Deploying of Operating systems and Teardown them back.
• Installed, Configured and Connected All Confidential Lubricants Plants to a Central Claroty Application for Discovering of all Windows Assets, Network Devices and All Applications using Pingswipe and WMI Filter.
• Supporting ESXi server migrations and upgrades, Addition of disk space, CPU/Memory based on business requirements.
• Provisioning/de-provisioning of virtual systems, Troubleshooting of virtual machines.
• Worked VMware maintenance, troubleshooting and performance analysis.
• Worked on VMware SRM multi-site administration, Creating and Managing Resource Pools for DRS-Enabled Clusters worked VMC on AWS management, troubleshooting and performance analysis.
• Configured and worked on AWS EC2, AWS S3, AWS EBS, AWS EFS, and AWS VPC.
• Configured and worked on AWS Versioning, AWS S3 Glacier, AWS Storage Gateway and AWS S3 Storage.
• Well Experienced with VMware virtualization and VMware 5.5 VSphere and V Center including any versions VMware, Hyper-V, and VMW
• Worked with VMware ESXi server 5.x/6, V Center Web Client, V Center Single Sign On and V Center Inventory.
• Worked with VMWare Clustering using the HA, DRS and Fault Tolerance Technologies.
• Worked with VMWare Storage technologies Installation and Configuration NAS, NFS, SAN and Locals.
• Worked with all Important options inside VMware such Distribution Switch, Standard Switch, VMotion, Portgroups, Uplinks, Affinity Rules and Many More.
• Strong operational and support experience usingActiveDirectory, IIS 5.0/6.0,FTP, Group Policy

Network/Windows Administrator

Confidential, Chevy Chase, MD

Responsibilities:

• Administering & designing LANs, WANs internet / intranet, and voice networks.
• Supported 8 Servers and 70 end users across multiple locations. Maintained network infrastructure
• Installed, Maintained windows server 2003/2008 on HP and IBM servers
• Worked on providing 3rd Level support for 2500+ Windows 2003/2008 Servers.
• Administrating production servers/network infrastructure that includes Windows administration of Domain Controllers, IIS Web Servers (HTTP/S, FTP and SMTP), Exchange 2003/2010 Mail Servers, NAS, File and print Servers and Terminal Servers on Windows 2003/2008R2/2010.
• Worked on the SolarWinds components such as SolarWinds Network Performance Monitor(NPM), SolarWinds Server and Application Monitor (SAM), SolarWinds Web Performance Monitor (WPM), and SolarWinds NetFlow Traffic Analyzer (NTA).
• Worked on the SolarWinds API and an ability to create scripts to utilize the API.
• Performed all levels of hardware and software systems support for 200 computers and 100 printers.
• Managed Group Policy Objects (GPOs), Organizational Units (OUs), domain controllers (DCs), and Trusts.
• Supported DFS for file sharing.
• Administered Active Directory commands using PowerShell scripting.
• Sharing Folders, Planning and Assigning NTFS Permissions and System Policies.
• Designed, implemented and managed Active Directory (AD), Internet Information Server (IIS), Microsoft Operations
• Responsible for production support of Active directory (AD), GPO, GPP, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN/WAN and Domain environment.
• Worked on Change Management, Request Management and Incident Tickets in Service Center.
• Configured windows firewall settings using group policy.
• Well Experienced with VMware virtualization and VMware 5.5 VSphere and V Center including any versions VMware, Hyper-V, and VMW
• Worked with VMware ESXi server 5.x/6, V Center Web Client, V Center Single Sign On and V Center Inventory.
• Worked with VMWare Clustering using the HA, DRS and Fault Tolerance Technologies.
• Worked with VMWare Storage technologies Installation and Configuration NAS, NFS, SAN and Locals.
• Worked with all Important options inside VMware such Distribution Switch, Standard Switch, VMotion, Portgroups, Uplinks, Affinity Rules and Many More.

Network Administrator 

Confidential, McLean, VA

Responsibilities:

• Maintained the corporate network setup that involved Cisco Layer 2 and Layer 3 devices. The Setup was connected to individual Switches, which in turn linked up to Layer 3 Switches.
• Ability to restore various types of network equipment and services
• Responsible for installation and maintenance of various types of network Operations equipment Implemented regional branch offices upgrade to increase bandwidth on frame-relay, point-to-point links including T1and T3s.
• Migrate RIP and IGRP to OSPF.
• Provides high quality Level 3 support service focusing on Microsoft network services, IP routing, switching and firewalls (layer 1 through 7), LAN/WAN architecture, server install, management, and builds.
• Worked on the SolarWinds components such as SolarWinds Network Performance Monitor(NPM), SolarWinds Server and Application Monitor (SAM), SolarWinds Web Performance Monitor (WPM), and SolarWinds NetFlow Traffic Analyzer (NTA).
• Worked on the SolarWinds API and an ability to create scripts to utilize the API.
• Expert in installing, configuring, deploying, and patching Windows 2012/2016 servers and network storage
• Experienced in recommended network hardware, systems management software and architecture in support of network infrastructure problem solutions, upgrades, installation, and long term productivity
• Strong knowledge of network hardware including servers, routers, and other computer devices
• Worked independently with minimal guidance on day-to-day tasks
• Implemented TCP/IP and related services - DHCP/DNS.