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Network & System Administrator Resume

Hartford, CT


  • 5 years of experience in the IT Industry.
  • Knowledgeable for Hardware, Software and Networking troubleshooting issues
  • Good Communication and Interpersonal skills.
  • Knowledge of LAN/WAN network administration.
  • Hardware: Desktops, servers, laptops, modems, CISCO Routers and Switches, printers, scanners, etc.
  • Systems: Windows/2000/Win 7/ Win 8/XP/Server 2003/ 2008/2012/2016/2019
  • Expert capability for Microsoft Office, Microsoft office Suite, O365
  • Self - motivated, ready to face challenges and willing to train and be trained.
  • Ability to multi-task and adjust to changing priorities.
  • Strong organizational skills & ability to work independently.
  • Excellent attention to detail and team player.


Confidential, Hartford CT

Network & System Administrator


  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Configure, monitor, and maintain email applications or virus protection software.
  • Configure servers, install OS, upgrades
  • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Maintain logs related to network functions, as well as maintenance and repair records.
  • Install network software, including security or firewall software.
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Verify that all domain controllers are communicating
  • Monito server’s CPU utilization, disk space, and process utilization
  • Monitors servers on PRTG
  • View and examine all new High alerts on each domain controller, resolving them in a timely fashion.
  • Check backups, restore files
  • Perform Monthly maintenance
  • Provide telephone support related to networking or connectivity issues.
  • Configure security settings or access permissions for groups or individuals.
  • Create or update technical documentation for network installations or changes to existing installations.
  • Document help desk requests and resolutions.
  • Maintain logs of network activity.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Install Soho sonic wall at the site and isolate the network that has cardholder data environment (CDE)

Confidential, Hartford, CT

IT support


  • Installing: Windows 7, Win 10 and Server 2008/2012/2016/2019
  • Assembling/disassembling laptop and desktop computers
  • Unpack new laptops/desktops install image and deploy equipment to users.
  • Using windows easy transfer or user state migration tool or different utility software move data and setup to the new system
  • Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
  • Trouble shooting and problem solving.
  • Hardware and software support.
  • System backups.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Oversee the daily performance of computer systems.
  • Experience with an incident tracking/ticketing software system (Track-IT)
  • Provide Remote assistance to end users for desktop
  • Install VPN, anti-viruses and soft wares
  • Install local and network printer
  • Install and upgrade operating system
  • Built laptop and tower
  • Check SQL backups
  • Set up/configure outlook2010
  • Archive emails and Back up files
  • Light Active Directory administration (password resets, unlocking accounts, etc.).
  • Troubleshoot connectivity/network error and networking issue
  • Provide front-line support for end-user hardware including laptops, monitors and printers
  • Provide support for mobile devices including IOS and Android devices
  • Order laptops, towers, printer etc.

Confidential, Hartford, CT

Office Assistant and Bookkeeper


  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Addressed customer problem/complaints
  • General customer service support/ Take care of customers via email and phone
  • Sorting and classifying of various type of payments
  • Balanced deposits
  • Issue monthly and value pass key card
  • Enter daily cash report Data in the data base
  • Adding customer information in Paris software and ensure payments
  • Prepare daily and monthly shift reports
  • Prepare validation and monthly recap
  • Prepare check request to the customer based on the criteria

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