Network & System Administrator Resume Hartford CT - Hire IT People

SUMMARY

5 years of experience in the IT Industry.
Knowledgeable for Hardware, Software and Networking troubleshooting issues
Good Communication and Interpersonal skills.
Knowledge of LAN/WAN network administration.
Hardware: Desktops, servers, laptops, modems, CISCO Routers and Switches, printers, scanners, etc.
Systems: Windows/2000/Win 7/ Win 8/XP/Server 2003/ 2008/2012/2016/2019
Expert capability for Microsoft Office, Microsoft office Suite, O365
Self - motivated, ready to face challenges and willing to train and be trained.
Ability to multi-task and adjust to changing priorities.
Strong organizational skills & ability to work independently.
Excellent attention to detail and team player.

PROFESSIONAL EXPERIENCE

Confidential, Hartford CT

Network & System Administrator

Responsibilities:

Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Configure, monitor, and maintain email applications or virus protection software.
Configure servers, install OS, upgrades
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Maintain logs related to network functions, as well as maintenance and repair records.
Install network software, including security or firewall software.
Analyze network data to determine network usage, disk space availability, or server function.
Verify that all domain controllers are communicating
Monito server’s CPU utilization, disk space, and process utilization
Monitors servers on PRTG
View and examine all new High alerts on each domain controller, resolving them in a timely fashion.
Check backups, restore files
Perform Monthly maintenance
Provide telephone support related to networking or connectivity issues.
Configure security settings or access permissions for groups or individuals.
Create or update technical documentation for network installations or changes to existing installations.
Document help desk requests and resolutions.
Maintain logs of network activity.
Troubleshoot network or connectivity problems for users or user groups.
Install Soho sonic wall at the site and isolate the network that has cardholder data environment (CDE)

Confidential, Hartford, CT

IT support

Responsibilities:

Installing: Windows 7, Win 10 and Server 2008/2012/2016/2019
Assembling/disassembling laptop and desktop computers
Unpack new laptops/desktops install image and deploy equipment to users.
Using windows easy transfer or user state migration tool or different utility software move data and setup to the new system
Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
Trouble shooting and problem solving.
Hardware and software support.
System backups.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Oversee the daily performance of computer systems.
Experience with an incident tracking/ticketing software system (Track-IT)
Provide Remote assistance to end users for desktop
Install VPN, anti-viruses and soft wares
Install local and network printer
Install and upgrade operating system
Built laptop and tower
Check SQL backups
Set up/configure outlook2010
Archive emails and Back up files
Light Active Directory administration (password resets, unlocking accounts, etc.).
Troubleshoot connectivity/network error and networking issue
Provide front-line support for end-user hardware including laptops, monitors and printers
Provide support for mobile devices including IOS and Android devices
Order laptops, towers, printer etc.

Confidential, Hartford, CT

Office Assistant and Bookkeeper

Responsibilities:

Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Addressed customer problem/complaints
General customer service support/ Take care of customers via email and phone
Sorting and classifying of various type of payments
Balanced deposits
Issue monthly and value pass key card
Enter daily cash report Data in the data base
Adding customer information in Paris software and ensure payments
Prepare daily and monthly shift reports
Prepare validation and monthly recap
Prepare check request to the customer based on the criteria