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Network Support Engineer Resume

SUMMARY

  • Certified Network Engineer with professional and progressive technical experience in maintenances, implementation, documentation, monitoring, configuration, and vendor coordination of various LAN/WAN technologies for enterprise environments which include proficiency in routing, switching, wireless, and monitoring

TECHNICAL SKILLS

Network: Cisco Routers (4400, 4300, 3700, 2900, 2800), Cisco Catalyst Switch (6800, 6500, 4900, 4500, 3750 ), Nexus 5k, 2k, WLC (4400, 5508), Access Point (3800, 3700, 3600, 3500, 1200, 1100)

Protocols: MPLS, QOS, EIGRP, BGP, OSPF, HSRP, GLBP, VRRP, ACL, NAT, Static Routing, VLAN, STP, VPC,VSS, VPN

Wireless Technologies: Products - Cisco WLC, WCS Protocols & Standards - WLAN, WAP, AP

Monitoring: Wireshark, Spectrum

PROFESSIONAL EXPERIENCE

Confidential

Network Support Engineer

Responsibilities:

  • Troubleshooting different Networks Design of a large stream of different Meraki Customers
  • Make recommendations for Customers regarding design, configuration etc
  • Guide customers to apply License to their organizations and make recommendations
  • Support Customers to troubleshooting wireless problems
  • Create a ticket using Salesforce, and address network problems on teh tickets
  • Troubleshooting all teh MX series firewalls, MS, APs and Managing configurations

Confidential

Network Engineer

Responsibilities:

  • Install, configure, and support local area network (LAN), wide area network (WAN) and Internet system.
  • Update and maintain current LAN, WAN, and wireless infrastructure
  • Coordinate with Vendors to resolve network outages
  • Network Troubles Call role to provide 24/7 support to end-users. hooting (LAYER 1,2,3)
  • Advance routing and switching (Cisco)
  • DATA CENTER experience
  • Racking and Stacking of network devices and cable management
  • Teh ability to design, test and implement multi level Network platforms
  • Ability to configure routing IP Protocols such as STATIC, BGP, EIGRP, OSPF,VPN SITE TO SITE, MULTICAST
  • Respond to tickets and resolve as demanded by end users

Confidential

Network Technician

Responsibilities:

  • Installed equipment for data communications networks including cabling, wireless routers and telephone systems.
  • Responded to trouble tickets related to LAN switching, wireless, cabling, and telephone devices.
  • Repaired and maintained network and communications equipment and physical infrastructure
  • Completed administrative and other ad hoc responsibilities dat correlate to troubleshooting, maintenance, upkeep, and repair of network and communications equipment and to physical infrastructure

Confidential

Network Technician-Internship

Responsibilities:

  • Supported teh IT team in maintaining hardware and software
  • Assisted with network troubleshooting and providing technical support to users across teh organization
  • Escalated customer support to teh necessary leadership as needed.
  • Collaborated with other IT team members to provide best-in-class service.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.

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