Windows Systems Resume Profile

PROFESSIONAL SUMMARY:

Multifaceted IT professional with over 10 years of experience managing Windows Server environments and providing solid design and implementation utilizing Microsoft, Citrix and various mobile solutions for manufacturing floor and corporate environments. Expert problem solver who quickly diagnoses and resolves critical enterprise issues.

SKILLSET:

Microsoft: Windows, Active Directory, Server 2003,2008,2012
Citrix: XenApp 4.5 - 6.5, Profile Management Services, Web Gateway, Zero Client Deployment, Storefront, Uniprint
Mobile Device Management: Rugged scanner, vehicle mount, tablet Android/Windows , Wavelink Avalanche Console, Wyse Cloud Client Manager, TermProxy, Netmotion, WiFi/CDMA/LTE connections and configurations
Virtualization: Hyper-V, ESX, vSphere

PROFESSIONAL EXPERIENCE:

Confidential

Windows Systems Integration Engineer

Responsibilities

Project Leadership

Structure design projects that align with IT business needs
Customer-focused collaboration on requirements and expectations
Create and meet project milestones, engage other teams and manage workloads
Design, Build and Support
Citrix Architecture: XenApp farms, Provisioning Services, Web Interface, StoreFront
Mobile Device Management: Wavelink Avalanche, Termproxy, Honeywell Express Config, Avalanche Package Builder
Microsoft RDS: Maintain and migrate to XenApp environment
VM creation, application infrastructure design, migration and OS build-out
Active Directory: OU administration, Logical GPO modeling and Group policy
Achievements in this role
Functioned as the primary engineer for our initial XenApp 6.5 farm build out.
Migrating two legacy 4.5 farms to 6.5. Currently finishing the final migration phases of the second 4.5 farm into the current 6.5 farm
Designed and deployed the current Zero Client/XenApp deployment in use at manufacturing and warehouse facilities via the Wyse Cloud Client Manager.
Designed process for server migrations and virtual host builds at manufacturing facilities.
Consolidated 2,500 of 3,500 mobile devices into a single management console and reduced our VAR support structure from 4 vendors to a single vendor.
Designed and wrote the current mobile device management, configuration and deployment guidelines and processes.
Designed and managed current mobile device migration to XenApp 6.5 platform

Confidential

Client Services Manager

Advised managed clients on Citrix Presentation Server 4.5 solutions.
Zero/Thin client management with Altiris.
Provided project planning for server migrations from Windows 2000 to Server 2003 and later 2008.
Provided project management for mobile device solution implementation via Blackberry Enterprise Server, Windows CE or Windows Mobile devices via Altiris.
Support System Analyst 2004-2006
Server 2003 support and implementation
Active directory management
Exchange 5.5/2000/2003 management
Blackberry Enterprise server management
On boarding new managed clients into the Leapfrog Forest
Group policy management
Achievements in this role
Created process and documentation for Zero/Thin client deployment and management with Citrix Presentation server 4.5/5.0
Created Windows server migration and onboarding processes and documentation
Created support documentation and process for Hosted Exchange Solution
Initial design and deployment of hosted Blackberry Enterprise Server Solution

Confidential

Client Services Analyst

Management and support for Windows 200 Server environment
Maintain disaster recovery documentation and processes
Function and Tier 3 support for internal helpdesk

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