PROFESSIONAL EXPERIENCE

• Confidential is a highly detailed, experienced IT professional with 12+ of business/system analyst experience in the Information Technology field specifically with the Confidential suite of products. He has experience in the System Development
• Life Cycle (SDLC) using both Waterfall and Agile methods. He has worked with large to mid - size relational database to create reports or to run transactions. He has experience with gathering requirements from stakeholders and creating business requirement documents.
• He has experience gathering functional requirements and writing functional requirement documents. He has experience writing user stories and developing tests and test plans. Documenting and creating reports for Senior Management.
• He has currently a SAFe 5.1 certified Scrum Master. Results oriented team player with excellent analytical, problem solving and team building skills.

TECHNICAL SKILLS

• Microsoft Office Suite: Word, Excel, Access, PowerPoint, Project. SharePoint, Visio
• HP Application Lifecycle Management (Quality Center)
• Waterfall
• Agile
• JIRA
• Business Requirement Documentation
• Functional Requirement Documentation
• Functional Testing
• System Testing
• User Acceptance Testing
• Certified SAFe 5.1 Scrum Master

PROFESSIONAL EXPERIENCE

Confidential

Senior System Analyst

Responsibilities:

• Responsible for running JCL/COBOL programs to create enrollments and participant indicative data transactions in Confidential . Responsible for loading transactions files to run in the production.
• Responsible for running Omniscripts that process Bulk Transfer fund transactions and Participant Updates transactions for fund and maintenance information in plans in Confidential AdminWeb
• Responsible for running Omniscripts that process Fund Line Up transactions that facilitate changing from old to new investments and transferring any balances that are needed in Confidential AdminWeb.

Confidential, Arlington, VA

Senior Business-System Analyst

Responsibilities:

• Responsible for gathering requirements for business related projects in a system development life cycle using both waterfall and/or agile methods.
• Responsible for writing business requirements for development in a system development life cycle using both waterfall and/or agile methods.
• Responsible for creating user stories for development in a system development life cycle using both waterfall and/or agile methods.
• Responsible for creating test cases and test case scenarios in a system development life cycle using both waterfall and/or agile methods.
• Responsible for producing end product or services in a system development life cycle using both waterfall and/or agile methods.
• Using industry noledge and Omniplus expertise to halp solve production issues
• Led the User testing efforts for the upgrade to OmniPlus 7.1 which constantly sets of training, uploading the test in JIRA, tracking the test, and providing support for those units.
• Reporting to senior management on the progress and tracking of projects

Confidential, Owings Mills, MD

Systems Analyst

Responsibilities:

• Responsible for planning, designing, and implementing the conversion of new or existing retirement plan records into the Confidential system.
• Conducting meetings with the client and payroll provider to gather requirements that will be used by Confidential developers to create the various mainframe programs. Attend meetings as the technical liaison to support the conversion effort.
• Create and present technical requirements to internal stakeholders that will detail how we will process the external files received from the prior record-keepers and the client.
• Receive external files from the prior record keeper and the client. Translate the data to load into datasets for processing.
• Responsible for creating test scenarios to evaluate the new processes that were created or modification of existing programs.

Confidential, Baltimore, MD

Information Technology Specialist/System Analyst

Responsibilities:

• Responsible for planning, designing, and implementing new and improved information systems to meet the business requirements of customer organizations
• Served as the Lead Analyst for gathering business requirements from stakeholders by planning and conducting meetings, recording requirements, revising requirements, loading requirements into ALM. and presenting requirements in written documentation for review and acceptance by stakeholders
• Served as the analyst liaison between the developers/programmers and stakeholders. Was responsible to answer any questions from the developer/programmer about the requirements and to facilitate any changes needed by the stakeholder group
• Presented business requirements to large body of stakeholders
• Responsible for creating validation plans for testing new and existing functionality and uploading to ALM
• Responsible for creating test plans and test cases for validation of new and existing functionality and uploading to ALM
• Responsible for using Application Lifecycle Management - ALM to monitor testing and record/track defects
• Responsible for directing 2 and 6 consultants in writing business requirements and validation testing and uploading to ALM. Was responsible for assigning task and following up on the completion of the task

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Interviewing the client and gathering information to writing business requirement documents for assigned subjects.
• Developing solutions for the various business requirements and documenting them in the business requirements.
• Testing the solutions for the various business requirements and working with Confidential Script programmers to develop customized Confidential Scripts.
• Production support to ASP analyst for Loan and Payroll issues:
• Analyze problems by copying production plans to the test environment and reproducing the issue.
• Detailing the issue and creating potential solutions for the Confidential Scripting programmers.
• Testing the new/updated Confidential Scripts and reporting the results to the Client ( Confidential ) with details of the test plan and participants
• Detailing the issue and preparing the write up for Production Support.
• Testing the new/updated solutions from product support and reporting the results to the Client ( Confidential ) with details of the test plan and participants
• Conversion support to ASP analyst for Loan, Fees and Payroll problems:
• Helping to analyze any problems with conversion data
• Acting as a resource for the correct usage of customized control files
• Acting as a resource to the client ( Confidential ) and ASP during conversion meetings
• Senior Analyst for Morningstar product:
• Reviewing the requirements
• Writing request to the India Group to create Confidential Scripts based on the requirements.
• Testing the Confidential Scripts received from the India Group to see if the comply with the requirements.
• Meet with the Morningstar group, client ( Confidential ), and ASP for weekly meetings to discuss any issues or progress with the Morningstar product.

Confidential, Washington, DC

Disbursement Supervisor

Responsibilities:

• Supervised a 5-member team responsible for the processing disbursement request received from participants and the plan sponsors
• Ensured that an accurate audit trail of issues, maintained by managing the Customer Information System.
• Researched, analyzed, and processed problems/issues from various units in the Operations department
• Created procedures on the use of Omniplus, OmniStation, and In-house front-end transaction-processing system as related to disbursement processing
• Monitored processing of workflow and reassigned department staff as needed to meet production goals.
• Documented procedures for use by Issues Resolution Department and other internal departments
• Helped to develop and maintain procedures, quality control and related training to ensure that the unit was operating at the most efficient and accurate level

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

• Supervised a two-person team in all aspects of transaction processing:
• Supported on-site production support personal with adjustment processing.
• Prepared monthly reconciliation reports for the plan:
• Reconciled the Trust side of the plan using the DTC share system

Confidential, Philadelphia, PA

System Analyst

Responsibilities:

• Serve as a System Analyst in the International division for defined contribution
• Liaison between the system user and the System Vendor
• Develop detailed business requirements and/or functional specifications.
• Provide expertise to the system users with respect to use of the system, techniques, best practices, standards, and trouble shooting.
• Proactive in identifying inefficiencies in system use from a technique or process viewpoint, and proposed changes that included process redesign, and system enhancements
• Travel to international site (Japan) to provide instruction, training, and support for new enhancements.
• Test and documented production solutions provided by vendor (SunGard EBS).
• Perform detailed analysis and testing of enhancements to OmniStation and OmniPlus recordkeeping system.
• Redirect, and Reformulate processes to move enhancements to various platforms for testing and production use.
• Produce test manuals, and support documents of results (Unit Testing, Acceptance Testing, and Regression Testing) for the end user.
• Write calculator routines according to the specifications of the end user (Japan).
• Maintain calculator and control files used by the end user group for production processing.
• Assist with OmniShare Trade processing system used by SunGard EBS.
• Functioned as On-call resource for International Development Support.

Confidential, Owings Mills, MD

System Analyst

Responsibilities:

• Performed the analysis of automation request from clients for Operations Group me.e., Enrollments, Contributions, and Maintenance updates
• Served as the Technical Liaison between client, Programmers, and the Operations Group
• Created the development document used by the Programmers to code the automated request
• Managed transfers of test data between client, and internal operations groups
• Analyzed request to modify existing automated processes