Provide Administration Resume Profile

Candidate Resume:

CAREER SUMMARY

Established and certified technology professional with ten years in the financial industry. Proven skills in research, design, implementation, and administration of software and security controls to reduce the risk of network threats.

CORE KNOWLEDGE

System Administration Endpoint Security Patch Management Configuration Management Incident Response Operations Security Access Controls Encryption LAN Administration

TECHNICAL KNOWLEDGE

Microsoft Windows XP/7 Microsoft Windows Server 2003/2008/2012 Microsoft Office 2003/2010 McAfee ePO McAfee VSE McAfee Web Gateway SolarWinds Network Performance Monitor SolarWinds Log and Event Manager formerly TriGeo BMC Service Desk Express MalwarebytesEnterprise Edition Cisco Jack Henry Symitar

PROFESSIONAL EXPERIENCE

Confidential

Monitor and Provide Administration for network security controls, analyze data and events, and provide support for escalated help desk issues. This includes finding security gaps and the research of emerging security controls. Provide security L F analysis for proposed software and system implementations. Recommend system requirements and configurations based on industry standards and organization needs. Install and configure security appliances, network equipment, and software.

Accomplishments

Install and implement a secondary anti-malware solution to compliment McAfee VSE and its associated management/reporting server.
Install and manage SolarWinds Network Performance Monitor to monitor network devices, create reports, and notify staff of network events via email notification.
Migrate SolarWinds Log and Event Manager from a hardware appliance to a virtual appliance. Configure centralized logging for existing security controls.
Create reports and provide documentation for management and PCI-DSS auditors. This includes data from Palo Alto Firewalls, IDS, McAfee ePO, Microsoft Windows platforms, web proxies, and patch management.

Confidential

Responsible for testing, deploying, and implementing software and hardware solutions. Serve as administrator for several L F application servers and Active Directory. Provide helpdesk support for the credit union's staff, including working with vendors when needed. Monitor network devices for uptime and transmission errors. Respond to network events and work with other staff members to remediate threats. Ensure that staff has access to approved digital resources and modify access rights when requested by management.

Accomplishments

Create OS images and deploy Windows XP workstations, Windows 7 workstations, and HP printers.
Design, configure, and implement Microsoft Group Policy and Novell ZENworks Configuration Manager to centrally manage Windows user and computer policies.
Administer McAfee ePolicy Orchestrator for centralized management and reporting of antivirus software.
Make configuration changes on Cisco 1700 routers
Monitor T1 lines with SolarWinds Network Performance Monitor.
Manage McAfee Web Gateway web proxy and antimalware scanner.
Manage BMC Service Desk Express and perform two server migrations.
Participate in a network conversion from bridged Point-to-Point T1 to routed MPLS.
Participate in a Novell migration from eDirectory to Open Enterprise Server.

Confidential

Provide level II help desk support, manage small projects, and perform entry level system administration .Create and edit batch jobs for the Jack Henry Symitar platform. Train new employees and provide guidance to products unique to the credit union and financial industry. Oversee the Computer Operations specialist's daily duties to ensure accuracy and update procedures as needed. Provide LF configuration changes to the phone and voicemail systems. Create/remove users from Active Directory and provide access to network resources.

Accomplishments

Configure and implement 3DES encryption for network connections to ATM machines.
Configure FTP and work with third party vendors to implement secure file transfer solutions.
Install and configure software for secure logon to the Federal Reserve website for report access and file downloads.
Work with Jack Henry to report and resolve software problems .
Process and transfer reports and forms for compliance OFAC, IRS, Member Statements, Credit Reporting .
Perform AIX software upgrades.
Configure Checkpoint devices

Confidential

Provide Level I helpdesk support. Manage system backups and rotating offsite media rotations. Schedule batch jobs and transfer data files to outside vendors. Install Windows operating systems and desktop software. Install, configure, and troubleshoot network printers, modems, and other peripheral devices.

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