System Administrator Resume Profile

SYSTEMS ADMINISTRATION NETWORK SUPPORT HARDWARE SUPPORT

9 years experience in Installation, Configuration and maintenance of LAN networks with Microsoft Windows based Servers and Desktops, Experience in Server and Network maintenance, Install, Manage, Monitor, Configure and Troubleshoot DNS, DHCP, Remote Access, Network Protocols in a window Infrastructure, Proficient in Hardware, Network troubleshooting.

PROFESSIONAL EXPERIENCE:

Confidential

Supervised day-to-day operations of the division, Created weekly work schedule, and Provided procedures and guidance concerning employee training programs such as, safety, sanitation, equipment maintenance and quality control.

Confidential

SharePoint System Administrator

Content Manager, Portal Site Customization, designed site structure and content types.
Responsible for site provisioning of all sub-sites, Monitored domain user accounts along with the required permissions to various resources.

Confidential

Windows System Administrator

Maintained SRS Remedy Database to track all incoming trouble tickets.
Provided on-call support 24/7, Troubleshoot and installed all Hardware Devices and Maintained Video Teleconference Screen.
Maintained production backup servers to ensure that data was easily accessible for restorals.
Create Weekly Test Restoral Report for Senior Management.
Server Maintenance, updated patches and Service Packs , Provided customer support and Lotus Domino Administration Services.

Confidential

System Administrator

Maintained tracking database for mission-related data, Servers, data restorals usingBrightstor ArcServe , Performed Sys tem testing on specialized access requirements,Provided customer support services to more than 300 users.
Created and maintained user accounts for the following networks: CWE, JWICS, C-LAN, SIPRNET, AND AIN.
Installed, configured and troubleshoot computer software includingwindows95/98/NT/2000/XP

Confidential

LAN Team Lead

Supervised a LAN support team responsible for Tier 2 desktop support, Built and installed CWE workstation on TCP/IP based token-ring and Ethernet networks.
Processed user requirements for software and peripheral devices, Processed requests for Change and monitored and resolved user trouble tickets in Remedy SRS database.
Developed technical support, system and installation procedures for user reference materials.

Confidential

Team Lead

Designed and developed a Lotus Notes Database for tracking Security Violations.
Maintained and Trained all users for database
Directed the modification of several user-friendly enhancements to the database and provided special analysis of the data that were used to brief Senior Management Personnel.

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