SUMMARY

• Unix/Linux System Administrator with over five years of hands - on experience in Red Hat Enterprise Linux 6/7/8, Centos 6/7, Oracle Solaris 10/11 servers.
• Administration and Support of Windows 2007, 2008, 2010, and 2019 servers in a multiplatform environment.
• Versatile, productive, result oriented and highly motivated team player with good communication skills.
• Pay keen attention to details, easily assimilate and implement new technologies in record time.
• Proficient in Amazon Elastic Compute Cloud (EC2), Simple Storage Services (S3).

TECHNICAL SKILLS

• SOLARIS 10/11
• CENTOS 6/7
• RHEL 6/7/8
• WINDOWS 2007, 2008, 2010, and 2019.
• VMWARE (ORACLE VIRTUAL BOX and ESXI 6)
• Windows 2008/2010 systems.

PROFESSIONAL EXPERIENCE

Linux/UNIX System Administrator

Confidential, Beltsville, MD

Responsibilities:

• Built, secured and deployed Solaris 10, Red Hat and Centos 6 & 7 nodes
• Working noledge of DHCP, DNS, TCP/IP, UDP
• Troubleshoot hardware and connectivity issues effecting productivity using troubleshooting tools like ping, ipconfig, nslookup, tracert, arp
• Configure RAID 5 on systems with a management IP, Public IP, Default Gateway, etc.
• Install anti-virus application for on user desktops and laptops
• Experience in creating user accounts and password both on Windows Active Directory and Linux systems
• Experience in RedHat LVM to create and increase file system
• Managed file transfer using Secure Copy (SCP)
• Experience in winscp, remote login SSH, restarting system services.
• Demonstrated communication and leadership skills in mentoring junior system administrators to build high performance teams and attend clients meeting as needed
• Experience in building windows 2019 on AWS and mapping it to another system using file and print sharing.
• Performed root password reset on both windows Active Directory and Linux/UNIX systems
• Fixed rogue line problems in Linux
• Managed and expanded file systems (including root file system), allocated and managed storage on Unix and Linux nodes using Linux Volume Manager (LVM), Zettabyte File System (ZFS) for Solaris and attaching Network Attached Storage (NAS) Logical Units (LUNs)
• Installed, configured and maintained Nagios servers for system monitoring, reporting and used built-in system monitoring tools like snoop, TCP dump to monitor systems in a multi-platform environment
• Maintained user and security management, assigned permission for user folders (i.e., change permission, create, modify, delete groups and user accounts in windows, UNIX and Linux)
• Experience hardening Linux/UNIX system to prevent unauthorized access.
• Experience configuring NFS servers in Linux/UNIX and mounting to the NFS share from a remote system
• Perform systems backup using the tar, CPIO and Rsync tools in Linux/UNIX Systems.
• Used the “dcpromo” tool to configure DNS, Active Directory as well as to promote standard Windows 2008 servers to domain controllers
• Windows 7, 8 and NOS imaging and configuration and software deployment
• Created new user accounts and profile on Windows NOS, UNIX and Linux systems
• Troubleshoot and resolved OS, application, malware desktop related issues on various Windows NOS
• Used TCP/IP trouble shooting tools to troubleshoot and resolve network connectivity and DNS related issues in the LAN
• Configured Windows NOS clients to join the domain as well as configure file and print sharing on some Windows NOS to enable resource sharing
• Provided help desk support for employees using Windows, Mac OS, Microsoft Office Suite (Word, Excel, Outlook), Adobe and other industry specific software solutions
• Assisted users with mobile device configuration and troubleshooting relating to accessing system resources such as WiFi and email
• Troubleshoot, repaired and configured hardware for end users
• Performed basic printer troubleshooting and maintenance.
• Provided basic network and connectivity troubleshooting
• Imaged, configured and deployed Windows machines
• Acquired and tested information systems to verify functionality and compatibility with existing organizational hardware and software
• Managed technology assets and inventory
• Assisted with IT projects under supervision from senior team members
• Provided occasional off hours support for users and events
• Created and manage tickets in the ticketing system
• Troubleshoot and support remote access to various custom systems
• Trained users on new technology solutions
• Worked on additional responsibilities as assigned

Community Support Worker

Confidential, Hyattsville, MD

Responsibilities:

• Providing emotional support to individuals and their families.
• Providing practical support for individuals and their families, such as helping with household tasks, personal care and paperwork.
• Supporting and monitoring their healthcare needs, including administering medication and temperature checks.
• Supporting them to pursue hobbies and interests.
• Supporting the learning of new skills or gaining employment.
• Teaching life skills, such as budgeting and paying bills.
• Helping with everyday tasks such as meal preparation, writing a shopping list, going shopping or maintaining their housing tenancy.
• Helping them to access community facilities and be included in community groups.
• Understanding their communication needs and adapting your communication to each individual, e.g. sounds, tones, body language.
• Working with other professionals, such as doctors and therapists, to ensure consistency of support.
• Analyzing an individual’s needs and drawing up a focused support plan.
• Becoming both a role model and companion to the individual and uncovering shared interests, such as hobbies and outings.