SUMMARY

Systems Engineer with hands-on experience in cost-effective, multi-tiered, high performance distributed enterprise applications architectures across industries, including telecommunications, financial services, goverment and communications media. Proven success developing strong client relationships, trusted advisor. Skilled in all facets of product development life-cycle from requirements gathering, analysis and conceptual design through architecture and implementation. Core strengths in:

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Senior Professional Services Consultant

• Collaborated with clients and company teams to implement and deploy enterprise Big Data solutions involving MapR Open, Enterprise Grade distribution for Hadoop and NoSQL solutions such as MapR M5 and M7.
• Installed and deployed MapR Apache Hadoop distribution including Apache Hadoop ecosystem components such as HBase, Hive, Pig, Sqoop, Flume, Oozie in production clusters of up to 20 nodes.
• Designed MapR Cluster Troubleshooting Hands on Lab Certification test for partners in order to ensure a high standard of quality of service.
• Developed process for fast deployment of a MapR cluster on Amazon Web Services including highly customized AMIs meeting MapR cluster node requirements for fast deployment in less than 30 minutes.
• Developed step by step MapR Enterprise Grade distribution for Hadoop custom upgrade procedures for MapR customers production clusters in Asia Pacific geography including MapR core 1.2.3 to 2.1.3, Apache HBase 0.90.4 to 0.94.5, Apache Hive 0.7.1 to 0.10 in order to ensure customer satisfaction.
• Collaborated in solutions modelling workshops with Apache HBase APIs using MapR M7 tables.
• Developed MapReduce jobs using Hadoop Java APIs.
• Developed HBase 0.92.2 and 0.94.5 client programs using HBase Java APIs for put , get , scan operations and also MapReduce jobs to do data bulk load operations to HBase tables.

Confidential

Senior Systems Engineer

• Collaborated with clients and company teams to architect, design, and deploy enterprise solutions involving InfoSphere Information Server and Information Management and Data Integration technologies.
• Provided requirements and architecture consultation on multi million-dollar project that replaced largest telecommunication company's aging Data warehouse ETL systems with InfoSphere Information Server DataStage 8.7 based, custom developed family of applications.
• Assisted with design and Architecture diagrams that ensured delivery of high-quality solutions.
• Facilitated sales for more than 1 million with the financial services and insurance industry and team member of 2 Enterprise License Agreement wins for 118 and 85 million with Verizon and Citibank.

Confidential

Senior Systems Engineer

• Collaborated with clients and company teams to architect, design, and deploy enterprise solutions involving Weblogic, JBoss, WebSphere application servers, Web Services, J2EE and Java open source technologies leveraging the benefits of Azul's hardware appliances Vega 2 Vega 3 Network Attached Processing.
• Provided requirements and architecture consultation on a market risk analysis Gigaspaces project at Lehman Brothers that replaced 8 x86 commodity servers with 1 Azul Vega 2 appliance resulting in better scalability and application performance, reducing Datacenter and management costs and expanding the size and scope of sales.
• Provided requirements and architecture consultation on a WebSphere J2EE Training Systems application project at the US DOD Air Force using a Vega 3 appliance to support 30x the number of users with a faster response time, resulting in an expanded size and scope of sales.
• Provided requirements and architecture consultation on a Weblogic J2EE Basel II governance application project at Credit Suisse that replaced 16 x86 commodity servers with 1 Azul Vega 3 appliance resulting in faster performance and SLAs, reducing Datacenter and management costs and expanding the size and scope of sales.
• Facilitated sales for more than 1 million with the financial services industry.

Confidential

• At a large pharmaceutical company architected, designed, and deployed enterprise solutions using Sun Microsystems, Inc. technologies such as Sun SPARC servers, Solaris 9 and Solaris 10 and the Java platform to support the Server Infrastructure running their business applications.
• At a Sun Microsystems, Inc. training partner in New York, NY and Philadelphia, PA led instruction of courses Fundamentals of the Java Programming Language and Java Programming Language .
• Designed, developed and implemented a Hotel Room Discount Broker Java application including Data Access, Network Multithreaded server, Business Service layer and thin client using Swing.
• Created and queried Database Objects with DataStax DevCenter. Queried Cassandra Objects from the command line. Monitored Cassandra and DataStax Enterprise with DataStax OpsCenter. Ran Analytics on Cassandra Data. Ran Search Operations on Cassandra Data.
• Design complete Systems stack and Architecture for an Online Business Graduate School Education Program using a Service Oriented Architecture.

Confidential

Staff Engineer

• Delivered High End Senior level Product Technical Support in the field to clients in the area of Sun Cluster. Primary interface with Sun Engineering Architecture Committees. Liaised with Product Development Engineering in suggesting Product enhancements, diagnostics, serviceability features and bug fixes.
• Qualified Sun Cluster sales opportunities to ensure accuracy, customer readiness and robustness of solution leading to reduced number of customer escalations and expanding the scope and size of sales.
• Improved service times and increased customer satisfaction numbers by identifying root cause and providing resolution action plan for high visibility escalations.
• Recreated in the lab customers environment using Sun Cluster 3.X with multiple nodes using SANs Sun Storage 99XX Series AKA Hitachi HDS, Sun 3510 Fiber Channel array and NAS NetApp as shared storage, and installing and configuring the entire software stack: Solaris 3rd party software and device drivers, iSCSI Volume Management software: Solaris and Veritas Volume Managers Sun Cluster 3.X and 3rd party applications to be managed by Sun Cluster: Oracle Database Server 9i and 10g, Sybase, NFS, DNS, Apache, iPlanet web server, iPlanet LDAP Directory Server, IBM WebSphere MQ and IBM WebSphere Message Broker among others in order to troubleshoot and reproduce an escalated problem resulting in improved service times and higher customer satisfaction numbers.
• Recreated in the lab customers environment using Sun Cluster 3.X and Sun Cluster Geographic Edition using for data replication: Sun AVS Availability Suite Hitachi TrueCopy EMC SRDF Symmetrix and for encryption Internet Protocol Security IPsec in order to troubleshoot and reproduce an escalated problem resulting in improved service times and higher customer satisfaction numbers.
• Wrote many Sunsolve knowledge and Blog articles for the Sun Cluster technical community that resulted in sharing and knowledge reuse in order to accelerate customer escalations resolution such as Sun Cluster Integration with Solaris 10 delivered as a technical presentation at the Sun CEC 2005 Conference at the Moscone Center San Francisco, CA.
• Assessed impact of new products and technologies on Sun Services organization and recommended plans to management for training and resources that resulted in better readiness to support new products in the field.
• Led training seminars and workshops on new and updated products resulting in an improved skills and knowledge of field personnel to support Sun's customers.

Confidential

• Led training seminars and workshops on new and updated products such as Sun Management Center SNMP based management and monitoring software resulting in an improved skills and knowledge of field personnel to support Sun's customers.
• Led Sun's High End Servers Product Certification efforts with Global Accounts in the US. Led team that reviewed all North East area Enterprise Server deployments to ensure accuracy, customer readiness and robustness of solution resulting in a reduced number of customer escalations, higher customer satisfaction and expanded the size and scope of sales.
• Saved more than 2 million in hardware replacements, increased customer satisfaction and expanded the size and scope of sales by leading a High End Servers Product Certification at Fidelity Investments.
• Travelled to various customers with escalations that required Senior level onsite support.
• Provided guidance to Sun's Sales and Professional Services organizations in architecting and implementing solutions on Sun Cluster products to ensure customer business needs are met.
• Delivered the highest level of technical support in the field to the top Global Enterprise Clients in the US in the areas of High End Servers, Solaris Kernel, Sun Cluster, TCP/IP Networking, Storage and J2EE Application Server.

Confidential

• Delivered the highest level of technical support in the field to the top Global Enterprise Client AT T in the areas of High End Servers, Solaris Kernel, Sun Cluster, TCP/IP Networking and Storage.
• Single Point of Contact and Technical Lead during a hot escalation between the customer, Sales team, Sustaining and Product Development Engineering.
• Improved service times and increased customer satisfaction numbers by identifying root cause and providing resolution action plan for high visibility escalations.
• Reduced customer escalations, increased customer satisfaction and expanded the size and scope of sales by leading Sun's High End Servers product certification efforts at AT T WorldNet. Led Architectural review of all the Enterprise Server deployments to ensure accuracy, customer readiness and robustness of solutions.
• Identified on site root cause of Solaris Kernel panics and hangs resulting in higher customer satisfaction and expanding the size and scope of sales.
• Increased customer satisfaction and expanded the size and scope of sales by collaborating with Sun Product Development Engineering in providing fix and testing onsite in Customer's test environment for Sun SPARCstorage array Fiber Channel and SCSI Disk Device Driver hangs.

Confidential

Software Engineer

• Architected, designed and developed System Software, as well as Graphical User Interface software to manage and monitor ECCS storage products.
• Designed and developed a Graphical User Interface in C and X11/Motif to install, manage and configure a state of the art RAID Storage array using redundant SCSI controllers. The Synchronix product received an editor's choice award from Computer Technology Review. Product delivered on time from architectural phase all the way through release to manufacturing.
• Designed, developed and maintained a Software based driver to provide Striping RAID 0 for the Sun SPARC Solaris platform that shipped commercially with ECCS FT1 RAID 1 SCSI Storage product.
• Designed, developed and sustained SCSI device drivers and system software for different UNIX platforms and ECCS Storage devices, including 8mm/4mm tape drives.

Confidential

Systems Engineer

• Collaborated with clients and company teams to architect, design, and deploy enterprise solutions involving Sun Microsystems, Inc. Servers and workstations.
• Launched multiple Proof of Concepts integrating Sun Microsystems, Inc. Servers and Workstations into Venezuelan Oil industry affiliate companies heterogeneous networks increasing Sun's Market Share in Venezuela and making Venezuela Sun's Number 1 country in Latin America.
• Assisted with design and Architecture diagrams that ensured delivery of high-quality solutions.
• Facilitated sales for more than 6 million at Intevep, the Research and Technology Development Center for the Venezuelan Oil industry.

Confidential

Software Engineer

Collaborated in the design and development of a major software engineering project called FPLUS. FPLUS is a programming environment for scientific applications. Completed a Beta version for IBM 3090 VM/CMS. A paper was written and published on the September 1991 issue of IEEE Software.