SUMMARY

• Technology Management Professional seeking ERP implementation, management and/or support position. Experienced in helping organizations to Select
• Adopt and Exploit the ERP technology to maximize the ROI. Managed full ERP life cycles and flawless technology implementation, management and support including training, testing, and documentation.

PROFESSIONAL EXPERIENCE

Confidential

Lawson ERP Development and Implementation consultant

Responsibilities:

• Developed and implemented Lawson interfaces with vendors like Core Source, Mutual of Omaha, VSP, CIGNA, and VOYA for Lexington Health.
• Developed specification, documentation and created custom COBOL program, work flows for the interfaces and EDI.
• Followed HIPPA specification and provided consultation to the client and vendors.
• Worked as subject matter expert in the areas of Lawson Payroll, Benefits and Human resources.
• Created test plans, conducted testing and provided end user documentation.
• Helped Lexington health to transition from Lawson 9.0.1.6 to 10.0.6 version.

Confidential, Manassas, VA

Lawson ERP Administration and Technical Support

Responsibilities:

• Applied CTP, MSP to Lawson application to meet user and business needs.
• Provided Superior Lawson Technical and Functional support and Managed End user experience
• Improved end user satisfaction, business processes, reduced waste, ambiguity and variability.
• Created and Managed various interfaces with internal and external systems, financial agencies and vendors
• Helped comply with various regulatory and Mandatory requirements
• Saved hard $’s by doing customization in - house
• Managed COTS and third party products in support of Lawson ERP
• Has Lawson ERP Technical and Industry vertical noledge of Finance, HR/Payroll & Supply Chain
• Understand business processes and has ability to translate requirements into solution design
• Created interface programs and custom reports using 4GL Case Tools, COBOL, SQL, XML, and Unix scripts
• Managed Data conversion, testing, training along with security strategy development and roll out
• Created and implemented configuration/change management plan for Lawson application
• Used tools such as MS Add-ins, LAUA, Lawson Security, Design Studio, Portal and LID and LBI.
• Familiar with Oracle, MySQL Databases and UNIX, Windows OS. Advanced MS office skills
• Managed interface transactions and compliance reports to various internal systems, banks, government agencies, tax authorities and financial institutions including ACH, Bank reconciliation, Positive pay
• Managed insurance, 401k and Performance management transactions
• Filed compliance reports to various Federal, Local and State agencies
• Produced W2’s, 1099’s, AP and Payroll Checks, Invoices and Purchase Orders
• Worked with Success factor, Halogen software, Document Express and PMA Time
• Familiar with MS project, MS office, Pentaho, ColdFusion and other Automation tools.
• Worked with Human Resources/Payroll, Financials and Supply chain management suites.
• Transitioned Lawson application from 7.25to 8.03, 8.03 to 9.0.1.6 and from 9.0.1.6 to 10.0.6 version.
• Managed multiple upgrades of the Financial, Human Resources and Procurement suites.
• Reviewed existing business functions and process in the old application and conduct reengineering based on ERP vendor provided differences documentation, installed new application, verified the setup and transferred data, updated test scripts, user documentation provided new functionality training, conducted testing and managed the quality and integration of ERP with other enterprise applications.
• Closely worked with Both ERP vendor, end users and consultants to come up with schedule, scope and deliverables.
• Facilitated sessions to verify application functionality and identify gaps in functionality, process.
• Managed testing, training and quality. Modified custom program and updated interfaces to integrate with other enterprise systems.
• Managed all phases of the software development lifecycle (SDLC) for 5 dozens of custom solutions.
• Improved business process, integration and built custom solutions in-house to save $40K
• Timely comply with ERP vendor licensing requirement.
• Technologies Used: Lawson 9.x Financial, Human Resources and Procurement suites, COBOL, HP-UNIX, SQL, Oracle, DB2, MHC Document Express MS Project 2010, Pentaho, Excel and Power point. Managed matrix organization of 6 including vendor.
• Participated in IT strategy planning activities to develop infrastructure, service strategy and architecture
• Created IT service and infrastructure catalog
• Developed templates, baseline, standard operating procedures and configuration management process
• Conducted IT strategy planning activities to develop infrastructure, service strategy and architecture
• Create, manage service and infrastructure catalog
• Provided Lean Six Sigma expertise to create and enhance Service Desk processes.
• Conducted structured improvement activities to increase clarity, reduce waste, ambiguity and variability.
• Facilitated the team to identify opportunities to enhance processes and incorporate the findings.
• Utilized Six Sigma tools to establish a frame work for continuous process improvement and service delivery.
• Developed detailed, individualized change management process to manage the changes on Lawson ERP and ColdFusion web applications.
• Established process to control and isolate the impact.
• Created change request templates for IT users to submit.

Confidential, Winston-Salem-NC

Responsibilities:

• Analyzed requirements, Business Process and traditional systems
• Developed custom programs, interfaces and custom reports
• Managed configuration and Changes for Lawson
• Provided Automated Solutions through Lawson
• Created Test plans, conduct test and Review results

Confidential

Responsibilities:

• Analyzed requirements, Business Process and traditional systems
• Write specs, program code, Created Test plans, tested and Reviewed test results
• Trained and supported end users in business functions
• Converted legacy programs and reports to COBOL programs

Confidential, San Antonio, TX

Responsibilities:

• Analyzed requirements, Business Process and traditional systems
• Designed and Developed interface programs and custom reports
• Tested and Reviewed test results, errors and fixed programs
• Trained, supported end users and Provided On call Support
• Sent data to various financial institutions like CHASE, IRS and TAX departments
• Worked with city, state and federal taxes
• Create online custom screens for inquires, updates.
• Worked with Sybase Stored Procedures, Triggers and Cursors
• Worked with animators, and paint utilities, FTP, Reel Exchange

Confidential, St. Louis, MO

Responsibilities:

• Analyzed Specs and wrote programs to convert data, conducted testing and final implementation
• Involved in development of reports from the genesis ECR extracts
• Developed test plans, valuation, unit testing and system testing for the payroll department
• Managed changes for COBOL programs and the change management process
• Created new DB2 table indexes, loaded data, and tested the batch programs
• Used a tool called Pac base for version management
• Used Expeditor for debugging and File-aid for file creation and management
• Worked with GDG’s and VSAM files

Confidential, Atlanta, GA 

Responsibilities:

• Analyzed application code using tools and took snapshots
• Made necessary date changes, did unit testing and system testing
• Prepared bridge programs and documentation