Senior It Systems Manager Resume
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SUMMARY:
- Result - driven leader with twenty years of hands-on and management experience in IT strategy, IT consulting and customer care.
- Diversified background of increasingly responsible positions in mission-critical IT infrastructure design, implementation and administration.
- Background in management of large-scale information and communications systems.
- Expertise in the definition and execution of IT strategy.
- Proficiency in Internet security, anti-virus and anti-malware protection, proxy servers and URL filtering.
- Experience in design, implementation and support of Microsoft-based solutions including MS Dynamics applications.
- Strong technical skills in Information Technology. Experience in developing secure LAN/WAN solutions in MS Hyper-V, VMware and Cisco environments.
- Ability to build peak-performing teams. Experience in supervising, and mentoring of diverse staff.
- Strong problem solving/analytical skills.
- Participation in a number of research programs.
- Excellent administrative and communicational skills.
- Piloted successful setup of global satellite nuclear explosion detection system; trained and mentored support team.
- Designed and successfully implemented critical database solution which organized and integrated humanitarian disaster relief, troop movement and cease-fire violation monitoring in the UN mission area in ex-Yugoslavia.
PROFESSIONAL EXPERIENCE:
Senior IT Systems Manager
Confidential
Responsibilities:
- Planned, executed and supported IT infrastructure for multiple offices and job-site locations in challenging global environment.
- Designed, implemented and supported IT infrastructure solutions based on MS Hyper-V, VMware and Cisco environments.
- Managed all aspects of daily IT security operations including anti-virus protection (McAfee ePO), proxy servers (Barracuda), switches and routers (Cisco), Bluecoat (Cyber Defense), firewalls (Check Point).
- Designed, installed and supported Microsoft servers and services: Active Directory, MS SQL, MS Exchange, MS SharePoint.
- Supervised and trained a team of IT end-user support specialists.
Senior IT Consultant
Confidential
Responsibilities:
- Provided CIO-level consulting to IT Management of small and medium-sized businesses to develop and implement IT strategy plans directed at improving performance, minimizing risks and reducing costs of IT systems.
- Provided Internet security solutions based on Cisco and CheckPoint firewalls, Barracuda and McAfee based proxies, web and https filtering, anti-virus and anti-malware protection.
- Executed all aspects of IT projects management including planning, design, implementation and budget management.
- Developed requirements analysis, strategic technology plans, systems architecture and vendor management strategies.
- Delivered to customers managed services and hosted solutions (AWS) for MS SharePoint, MS Dynamics SL and MS Dynamics CRM.
- Defined systems architecture, outlined project specifications, identified key technical risks and developed long-term plans to meet project objectives.
Manager
Confidential
Responsibilities:
- Managed and coordinated efforts of project teams in IT infrastructure assessment and transformation consulting projects for global enterprise customers.
- Designed, planned and delivered integrated IT infrastructure solutions aimed at aligning IT strategy and technology solutions to business strategy specializing in Microsoft server and collaboration products.
- Identified opportunities for IT infrastructure enhancements with the goal of improving performance and business impact of IT solutions, reducing costs and risks.
- Lead joint efforts with Novell in pursuing consulting opportunities in Open-Source workplace transformation technologies.
- Defined and documented scope of projects, created work plans and budgets, coordinated management of project teams.
IT Consultant
Confidential
Responsibilities:
- Provided IT infrastructure consulting for customers aimed at end-to-end systems integration using Microsoft Dynamics applications.
- Evaluated customers’ existing IT infrastructure and helped them select, design and implement cost-effective, secure and reliable CRM and ERP solutions that maximized application and business performance. (MS Dynamics CRM, Solomon, SharePoint).
- Delivered integrated solutions in LAN/WAN infrastructure and Active Directory design (Windows Server 2003), Data Warehousing (MS SQL), MS Exchange, disaster recovery.
Senior Systems Administrator
Confidential
Responsibilities:
- Planned, deployed and supported operations of the Emerging Technologies and R&D group. Performed a wide range of senior-level systems administration and systems engineering tasks to support the group’s mission.
- Performed technology assessments; presented and documented findings and recommendations.
- Planned configuration and implementation of pre-sales software demonstration networks and systems.
Systems Manager
Confidential
Responsibilities:
- LAN/WAN planning, design, administration and troubleshooting.
- Planned and successfully performed Windows NT to Windows 2000 upgrade in NetWare environment.
- Migration of Netware 5 NDS to Windows 2000 AD, migration of NetWare servers to Windows 2000. Migration reduced licensing fees by 50%.
- Windows 2000 Active Directory administration. MS Exchange, MS SQL servers, MS CRM, network anti-virus protection, network security, remote access to corporate network (Cisco), data backups.
Network Operations Department Manager
Confidential
Responsibilities:
- Managed strategic IT planning and systems development of nation-wide WAN.
- Piloted successful setup of global satellite nuclear explosion detection system; attained consistent 100% up time by implementing fault tolerance and disaster recovery strategies.
- Performed technical consulting and architectural guidance for 18 departments.
IS Department Manager
Confidential
Responsibilities:
- Directed design and installation of LAN/WAN infrastructure in challenging multi-national environment.
- Designed and successfully implemented critical database which organized and integrated humanitarian disaster relief in the area.
Network Administrator
Confidential
Responsibilities:
- Analysis and diagnostics of communications system integrity.
- Performed extensive research and data analysis of communications system operation.