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Advanced Individual Resume Profile

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INFORMATION TECHNOLOGY SPECIALIST

Highly skilled college graduate with a Bachelor of Science, specializing in Business Administration and 3 years experience in Information and System Security. Supervised, installed, operated, and performed unit-level maintenance on multi-functional/multi-user information processing systems and associated devices. Performed information assurance functions and tasks in accordance with Communication Security COMSEC standards. Strong understanding of network and security management, as well as procedures relating to the security of personally identifiable information. Works well independently or in a team setting, providing installations, troubleshooting, and maintenance in the form of help-desk support.

CORE COMPETANCIES

Technical Communications Networking and Basic Programming Risk Management Experience With Mission Critical Real-Time Systems Customer Service Support IT Security Policies and Procedures Network Management Restoration of Equipment To Operation Maintenance and Repair of Networked Personal Computers and Operating System Software Information and System Security ORACLE and SQL Database Management Operations Management Account Management Fundamentals of A , Network , Transmission Control Protocol/Internet Protocol TCP/TP , CISCO Routers and Switches, Windows XP, Windows Server 2003, Microsoft Exchange, Microsoft Outlook, UNIX/Solaris Systems Administration

EDUCATION TRAINING

Confidential

Advanced Individual Training 25B

  • Distinguished Honors Graduate
  • Assumed a student leadership role on the company level as Floor Commander.
  • Successfully completed courses in A , CCNA 1 and 2, Microsoft Windows Vista, Microsoft Windows Server, Microsoft Windows Server Exchange, Solaris CLI, Solaris CLI Administrator, Voice Over Internet Protocol VoIP , Security , Automated Information System AIS , and several military-related communications systems. Training included installation of Cisco switches, configuration of static routes on a Cisco router, configurations on a Cisco router using RIP, troubleshooting network connectivity using ICMP, configuration of a network using OSPF and EIGRP, implementing hardware firewalls, assembling an Automated Information System, installation of a Network Operating System Server, setting up a DNS server, implementing a DHCP server, performing, establishing Telnet connections and console sessions of a router, modifying hardware firewalls, modifying user accounts, modifying a DNS server, modifying Microsoft Active Directory User/Group/Computer accounts and organizational units, installing an operating system using GUI and CLI, installing digital encryption devices, implementing public key infrastructure, and correcting malfunctions on a local area network.

Confidential

Bachelor of Science, Business Administration

  • Completed dual minors in Business Management and Accounting.
  • Studied courses in Accounting, Human Resources, Labor Relations, Business Law, International Business Law, Finance, Business Management, Marketing, Operations Management, and Business Policy.
  • Virginia Polytechnic Institute and State University Aug. 2003-Dec. 2005
  • Studied Political Science with an intended focus in Criminal Justice.
  • Studied courses in World Relations, Sociology, World Economics, and Business Law.
  • Joined Sigma Nu fraternity.

PROFESSIONAL EXPERIENCE

Confidential

  • Provides unit-level support for communications during battle assemblies.
  • Serves as account manager for the unit through Army Training and Certification Tracking System responsible for ensuring that members keep their training requirements up-to-date to maintain account access.
  • Handled creation and administration of AHLTA-T and TC2 accounts during Joint Operations Training at Fort Polk, LA in April 2012. Received training to be able to provide support related to the hospital network.
  • Deployed to Kuwait from March 2013 until January 2014. Assumed duties as Non-Commissioned Officer-In-Charge NCOIC of the section in August 2013. During deployment, supervised 4 personnel 3 local and 1 at another camp and worked jointly with the chain of command to accomplish the mission. Maintained, troubleshooted, and oversaw the hospital's MC4 systems, comprised of AHLTA-T and TC2. Created accounts for all users and handled permissions and access. Addressed trouble tickets daily in the form of help-desk support for issues involving locked-out accounts, software patches, network connections, printer setups, equipment installation, equipment replacement, and general administrative functions. Attended additional training, as required. Extended related education by studying Security and Network . Took over as group leader for physical training and accomplished a 100 pass rate.
  • Duties were performed regularly Monday through Friday from 0800 until 1700 and from 0800-1200 on Saturdays, with flexibility due to tasks and projects that required extended time for completion. Support was also offered on an on-call basis during all non-regular hours.
  • Assumed duties as NCOIC of the section in December 2014. Tasked with leading personnel training and tasks and assisting in the development of subordinate Soldiers.
  • Assumed duties and responsibilities as Training NCO in December 2014. Responsible for developing and maintaining unit training records. Duties include monitoring, scheduling, and preparing training on the unit level.

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