SUMMARY:

• Dynamic professional wif 19+ years of experience translating operational requirements into technical solutions to coordinate and prioritize tasks that drives network services for large enterprises. Proven ability to design, develop, and implement enterprise - wide networking and system solutions while streamlining system/network functionality performances.
• Project Management
• Departmental Management 
• Solution Design 
• Cisco Routing/Switching 
• Cisco Collaboration
• Cisco Security 
• Network Insight 
• Licensing /Contract Management 
• Vendor/Service Provider Relations 
• Mentoring

TECHNICAL SKILLS:

Cisco Routing & Switching: Nexus 6Ks/2K FEXs (NX-OS), ISR 4331 (IOS-XE), 3925 ISR/G2/800 Series Routers, 2960/2960-X/3750E Switches, Nexus vPC/EvPC, HSRP, SVIs, Spanning Tree, PortChannels, LACP, Flow Control, VSS/Stackwise, and EIGRP/BGP.

Cisco IronPort Web Security Appliance: Identification/Decryption/Access Polices, HTTPS Proxy,Transparent Redirection, and WCCP, & Physical to Virtual.

Sonicwall VPN

Cisco Wireless: 5508 Wireless LAN Controllers, Wireless Controllers Systems, and Aps.

Licensing & Contract Management: Cisco Telephony (CUWL, UCL, & DLUs), Cisco One, Smartnet, Services Provider Contracts, and Vendor SOWs & BOMS.

Network Insight: QOS, IP SLA, Netflow, IPFIX, NBAR, AVC, WatsUp Gold, Cisco Real-Time Monitoring Tool, Wireshark, Kiwi Syslog, and Plixer Scrutinizer.

Administration: DNS, DHCP, TACACS, RADIUS, LDAP Authentication, Management,Active Directory, and Group Policy.

PROFESSIONAL EXPERIENCE:

Confidential, DALLAS, TX

Sr. Network Architect

Responsibilities:

• In charge of overall network infrastructure. Entrusted to manage, maintain, and repair the network infrastructure and oversee help desk operations.
• Eliminated company's dependence on outside consulting firm for all implementations, monitoring, and support.
• Improved efficiency of network by planning and project managing the implementation of a new WAN using IWAN, (SDWAN). Coordinated in-house and vendor personnel.
• Ensured on going production by implementing the network structure to allow data centers to back each other utilizing Azure cloud and VMware VSAN and Cohesity.
• Implemented backbone upgrades for large chemical plants from 1GB to 10 GB.
• Upgraded standalone APSs to Cisco Meraki cloud-based controller. Built guest, BYOD and enterprise SSIDs wif both MS Network Policy Server and Cisco ISE AAA.
• Installed Cisco Unified Communication Manager replacing a digital Avaya system.
• 8 plus years CISCO VOIP experience including migration, installation.
• Cisco Telephony: Cisco Unified Communications Manager, Unity Connection, Contact Center Express including scripting, Unified Workforce Optimization (Call Recording); IP Phones, Voice Gateways, ISR Telephony Gates, FXO/ FXS Ports, CUBE, UCS Servers (CIMC), and Hypervisor Management.
• Cisco Firewalls: DMZ, WAN, LAN, & Guest Access Virtual Interfaces; Address Translation/Port Forwarding (NAT, PAT); Access Control Lists; IPSEC & SSL VPNs; VPN to VPN Routing; Advanced VPN Debugging; LDAP & Local Authentication; Object Standardization & Nesting; High Availability/Failover.
• Cisco IWAN, SDN, APIC
• Cisco ISE, Prime Infrastructure
• Microsoft Office 365 Admin
• Maintained HP servers, SANS, NAS ad VMware infrastructure including VSAN.

Confidential

Sr. Network Engineer

Responsibilities:

• Interviewed, hired, and managed 2 network engineers to address complex route and switch tasks. Assign team members to project tasks involving new activities to ensure, allowing individuals to share wif group technical noledge acquired.
• Serve as Interim Manager for 5 Help Desk and Server Team members to ensure timely resolution of tickets and effective execution of assigned server objectives.
• Prepare annual budgets taking into account service contract renewals, monthly internet & phone service charges, and project specific equipment & services.
• Collaborate wif business units and department heads to mitigate downtime for implementations, ensuring minimal impact to end users and department operations.
• When requested provided employee internet activity/phone logs while coordinating wif HR and direct supervisor to ensure company policy, legal liability, and employee privacy rights were met
• Delivered hands-on, comprehensive VOIP, Netflow, QOS, and other technical to staff as projects required or time permitted. Addressed questions and provided best practices and troubleshooting guidance.

Confidential, DALLAS, TX

TEMPPrincipal Consultant/Senior Engineer

Responsibilities:

• Analyzed client infrastructure to deliver recommendations and execute remediation tasks as needed. Supported major projects, including complete IT department outsourcing.
• Collaborated wif team to successfully transition and manage IT responsibilities for client who recently removed in-house IT personnel.

Confidential, MCKINNEY, TX

IT Manager

Responsibilities:

• Managed an average of 5 consultants to effectively execute IT infrastructure projects wifin strict, critical timelines. Set goals, assigned tasks, and conducted meetings to communicate project updates.
• Installed, upgraded, and configured vSphere OS and vCenter Servers. Managed snapshots & replication schedules, volume & disk provisioning, and firmware upgrades utilizing SAN HQ software and group manager console multi-array environment. Completed file level restoration utilizing iSCSI initiators.
• Managed network infrastructure, including initial configuration and deployment of Cisco Switches. Configured VLAN and VPN; completed install of Aerohive enterprise class wireless access points wif multiple SSIDs, including internet-only guest access.
• Engineered VOIP phone system wif Cisco Unified Call Manager. Configured and managed multiple site environment; completed deployment of Cisco Presence server & clients.
• Implemented Dell KACE wif multiple components deployed, including help desk system and computer, server, & asset management. Scripted software installation, system patching, and reporting.

Confidential, PLANO, TX

Customer Support Engineer

Responsibilities:

• Installed and configured voice recording software on Windows Server platforms. Configured layer 2 switches, phones’ switches, and PBX systems to ensure recording software fully integrated wif PBX systems.
• Troubleshoot and solved complex system and networking issues to ensure recording software functions properly. Collaborated wif software development & management teams to resolve bugs and deliver required enhancements and features in future releases.

Confidential, TX

Network Administrator

Responsibilities:

• Procured, configured, implemented, and maintained level 2 network switches and level 3 gateway devices; designed and updated network diagram & documentation. Troubleshoot LAN/WAN bandwidth, connectivity, and network issues.
• Managed domain migration from Windows NT to Active Directory; developed group policy and group-based access control list to maintain optimal network security.
• Designed and implemented complex site to site VPNs wif business partners, requiring complex NAT policies, access control lists, and port forwarding on WAN IPs. Sonicwall VPNs.
• Built complete email server system wif groupware sharing component; managed, maintained, and administered email system to support 400 accounts.