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Customer Service Representative Resume

4.00/5 (Submit Your Rating)

Columbus, OhiO

AREAS OF EXPERTISE

  • Extensive noledge of MS - Word, Excel, Power Point
  • Mac OS, Windows operating system
  • Outlook, Skype, Teams, JIRA, Power BI
  • Excellent communication, time management and leadership skills
  • Positive and motivating attitude
  • Committed to assigned work
  • Organized
  • Capability to take responsibilities under dire conditions

PROFESSIONAL EXPERIENCE

Confidentia, Columbus Ohio

Volunteer, Sibling House

Responsibilities:

  • Maintained database for kids activities, schedule
  • Verified for data accuracy
  • Assisted children in developing their cognitive skills
  • Engaging kids in various creative activities, logged in teh system on timely manner
  • Assisted in various

Confidential, Columbus Ohio

Observership, Physical Therapy

Responsibilities:

  • Shadowing Physical Therapist while treatment
  • Help therapist wif minor requirements
  • Logging patient treatment plan in teh system
  • Assisted in records management

Confidential, Binghamton, NY

Physical Therapist

Responsibilities:

  • Participated in evaluation, plan of care and individual treatment plan for geriatric population.
  • Studied effectiveness of treatment at regular interval and altered teh parameters to achieve teh highest outcome
  • Communicated wif nursing staff, dietician, social workers, and family members at periodic intervals about patient’s progress, concerns, and discharge planning
  • Performed record keeping and other administrative duties

Confidential, Houston, TX

Administrative Intern

Responsibilities:

  • Worked on a Project on implementing new software for inventory program for recording, analyzing, and ordering inventory
  • My work basically was daily reconciliation of funds heading teh bank wif a daily source document showing teh revenue for each clinic
  • To organize teh payroll information and finally working and sorting out teh bonuses for physicians
  • Facilitated teh performance improvement-based activities by identifying opportunities for improvement and established monitoring and evaluating strategies

Confidential

Customer service representative

Responsibilities:

  • Answered calls, scheduling appointment, and updating calendar for faculty
  • Responded to customer queries in timely and accurate way, via phone, email, or chat
  • Listen, document, and halp resolve conflicts wif customers
  • Establish new customer accounts, recording account information on written forms or digitally

Confidential

Student Tutor

Responsibilities:

  • Help students understand their academic problems in Chemistry, Physics, Microbiology and Biotechnology under Dean of Students, Confidential

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