Customer Service Representative Resume
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Columbus, OhiO
AREAS OF EXPERTISE
- Extensive noledge of MS - Word, Excel, Power Point
- Mac OS, Windows operating system
- Outlook, Skype, Teams, JIRA, Power BI
- Excellent communication, time management and leadership skills
- Positive and motivating attitude
- Committed to assigned work
- Organized
- Capability to take responsibilities under dire conditions
PROFESSIONAL EXPERIENCE
Confidentia, Columbus Ohio
Volunteer, Sibling House
Responsibilities:
- Maintained database for kids activities, schedule
- Verified for data accuracy
- Assisted children in developing their cognitive skills
- Engaging kids in various creative activities, logged in teh system on timely manner
- Assisted in various
Confidential, Columbus Ohio
Observership, Physical Therapy
Responsibilities:
- Shadowing Physical Therapist while treatment
- Help therapist wif minor requirements
- Logging patient treatment plan in teh system
- Assisted in records management
Confidential, Binghamton, NY
Physical Therapist
Responsibilities:
- Participated in evaluation, plan of care and individual treatment plan for geriatric population.
- Studied effectiveness of treatment at regular interval and altered teh parameters to achieve teh highest outcome
- Communicated wif nursing staff, dietician, social workers, and family members at periodic intervals about patient’s progress, concerns, and discharge planning
- Performed record keeping and other administrative duties
Confidential, Houston, TX
Administrative Intern
Responsibilities:
- Worked on a Project on implementing new software for inventory program for recording, analyzing, and ordering inventory
- My work basically was daily reconciliation of funds heading teh bank wif a daily source document showing teh revenue for each clinic
- To organize teh payroll information and finally working and sorting out teh bonuses for physicians
- Facilitated teh performance improvement-based activities by identifying opportunities for improvement and established monitoring and evaluating strategies
Confidential
Customer service representative
Responsibilities:
- Answered calls, scheduling appointment, and updating calendar for faculty
- Responded to customer queries in timely and accurate way, via phone, email, or chat
- Listen, document, and halp resolve conflicts wif customers
- Establish new customer accounts, recording account information on written forms or digitally
Confidential
Student Tutor
Responsibilities:
- Help students understand their academic problems in Chemistry, Physics, Microbiology and Biotechnology under Dean of Students, Confidential