Network Operations Resume Profile

Summary of Qualifications

I am a Senior Communications Engineer in the Network Operations Center, focusing on provisioning and troubleshooting ATM and Frame Relay ports/circuits from 32k to OC48. Works with the customer and vendors to ensure circuits, pvc's, router, and switch configurations are ready before the scheduled dates. Also works with customer on projects, and projects within the NOC.
I have over 23 years in the Information Technology field functions in the Telecommunications industry with special skills in troubleshooting, problem solving, and communication. A dependable, hardworking, motivated individual who learns quickly, works independently, adapts to changing environment, and utilizes knowledge gained.

Relevant Industry Expertise: Information Technology / Telecommunications

Expertise

Relevant Technical Expertise:

Protocols: TCP/IP, DHCP, HTTP, FTP, Telnet, SSH, POP3, SMTP, PPP, SSL, OSPF, EIGRP, BGP, Frame-relay, ATM, SONET, HDLC, Ethernet, VTP, STP, MPLS, QoS, VRF, VOIP
Operating Systems: Windows Server 200x/NT, Professional XP/2000/9x , UNIX SUN Solaris, Linux , VM/EA
Security HW SW : Checkpoint, VPN, Cisco ASA, IPS/IDS, RADIUS/TACACS, Cisco access-lists, Cisco SecureACS, EMC SMARTS InCharge, Active Directory
Network HW SW : Cisco IOS Ethernet Switches-6500,3800,2900 Routers-7200,7300,12012, MGX, ONS , Ericsson ATM Switches, L4 Switching Firewall and Server Load Balancing , Policy-based Routing, EMC Smarts, IBM 3090-300 VM/EA IBM AS/400, IBM 3990 DASD, IBM 3420 Tape Drive, IBM 3480 Reel Tape Drive, All IBM terminals, IBM 3471 controllers, IBM printers, AMDAHL 5995 main frame ,
Database: MS SQL Server 200x/7, Oracle
Programming Languages: SQL, UNIX Shell programming C, Korn, Bourne ,
Methodologies/Frameworks: ITIL Foundation
Other: MS Office Suite Word, Excel, PowerPoint , MS Project, MS Visio, BMC Software Remedy ISS

Relevant Project Experience

Confidential

Role : Senior Communications Engineer, Network Operations Center, Functional Area Lead

Responsibilities

Provisioning ATM and Frame Relay circuits/ports: Frame Relay circuits-2683, ATM ports-326 and ATM pvc's-3112
Configuring Cisco routers/switches and Ericsson ATM switches.
Troubleshooting ATM and Frame Relay circuits and ports.
Worked directly with customers and vendors on circuit cutovers.
Manage spreadsheet records for circuits, ports, and ip addresses
Surveillance of the ATM/DWDM backbone network and all agency wan connections for State of PA.
Perform Disaster Recovery functions for network connectivity.
Manage Cisco Secure and Smarts InCharge

Confidential

Role : Network Operations Technician 2nd Shift Team LeadConfidential

Responsibilities

Monitoring and troubleshooting Rite Aids lan /wan, VSAT, T1, FrameRelay/ISDN network. over 3100 stores and 12 distribution center's
Using network tools such as: Netview, CMS 400 System, Netspy, Datascope, Spectrum Analyzer, and Communications Analyzer.

Confidential

Role : Telecomm Specialist II-- Telecomm Specialist-- System Support Asst

Responsibilities

Telecomm Specialist II --Adds-moves-and changes in LAN/WAN network customer service network troubleshooting equipment installation removal of network equipment and voice equipment PBX's
Telecomm Specialist --PC and network troubleshooting to provide resolution for enduser problems. Worked with vendor's on phone circuit problems.
System Support Asst -- Project support and implementation-documentation-training-system monitoring-and administration unix Solaris 2.5