PROFESSIONAL SUMMARY:

• A dynamic, results - driven IT professional with a Masters Degree in Management Information Systems offering 20+ years of experience that includes management of software development focusing on enterprise applications, technical leadership, and hands-on development experience seeking a leadership opportunity.
• Background reflects over 18 years of significant experience in retail, supply chain management (SCM), warehouse management systems (WMS), customization of packaged products, and custom Supply Chain development solutions.
• Proficient leader who has directed and managed 100+ professionals, technical and operational staff while collaborating with cross-functional staff teams, senior management and consultants.
• Creative thinker and analytical problem-solver with demonstrated ability to plan and execute change management and development processes.
• Excel in building consensus and working collaboratively at all levels of IT and business teams to assess, plan and execute IT solutions.

TECHNICAL COMPETENCIES:

Operating Systems: Windows, RedHat Linux, SUN Solaris, AS/400

Databases: Oracle, DB2, MS SQL Server, Prostgres RDBMS

Tools: MS Office, Visio, Exceed (WMS), PKMS, Manhattan WMOS, IBM SPSS, Maven, Jenkins, Git, Confluence, Jira, Clarity, Kubernetes, Docker Containers, Azure, SonarQube, AppDynamics, Splunk

Languages: Java, Spring Boot, C#, ASP.Net, *.Net, AJAX, JSP, XML, PL/SQL, C/C++, JavaScript, SQL, Unix scripting, COBOL, RPG, Progress, PL/SQL, SQL

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Director of Software Engineering

Responsibilities:

• Provide IT leadership for Store applications to ensure technology compliance and changing trend in the application engineering space.
• Created high-performance Agile (Scrum & Kanban) team structures by increasing team engagement in strategic business and IT aligned projects
• Reduced development cycle time by more than 30% through better backlog management, leveraging automation, implementing CI/CD principles, and implementing microservices
• Delivered key Point of Sales (POS) capabilities to integrate sales and inventory data with Confidential ’s enterprise inventory management system to increase Confidential ’s Omnichannel Selling presence
• Created new application development organization to focus on Confidential ’s pricing strategy by leveraging data science and development of new Pricing applications
• Initiated a 5 year strategy for all Store Systems (Point of Sales (POS), Pricing, and Enterprise Store Web Applications) including People, Process (Methodology, KPIs, IT Best Practices) & Technology
• Increased Confidential ’s Gartner Maturity Assessment score by more than 500 percentage points by implementing development best practices relative to application delivery (CI/CD) and application strategy (DevOps)

Confidential, Atlanta GA

Sr. Manager of Software Engineering - Store Systems

Responsibilities:

• Reduced the number of POS versions from more than 20 versions to a single version equating to a ~35% reduction in development resources
• Fostered a culture of project delivery within tight timeframes by leveraging IT best practices such as Agile (SCRUM) methodologies versus traditional Waterfall processes
• Translated strategic and tactical business plans into application delivery and operational plans to delivery key capabilities such as Confidential Rewards and Integrated Payment (EMV) for POS to increase retail presence.
• Re-platformed various store systems application to more current technology stack and facilitated the deprecation of redundant or obsolete applications
• Successfully delivered enterprise APG communications portal on SharePoint 2016 platform in Azure with a custom Identity Management (IDM) solutions

Confidential, Johns Creek, GA

Software Engineering Manager

Responsibilities:

• Developed and implemented an enterprise Store Fulfillment solution that is centralized, scalable, dynamic and cost effective Store Fulfillment application solution as part of Confidential.
• The Store Fulfillment solution generated significant online sales penetration and incremental sales which triggered a rapid rollout of Store Fulfillment to all Confidential ’s and Confidential ’s store locations within 2 years of pilot.
• Enhanced Multi-Channel selling, specifically Store Fulfillment, capabilities to in corporate Buy Online Pick-Up in Store (BOPS) as a service offering to Confidential ’s, Inc. customers.
• Introduced mobile picking features for Store Fulfillment operations to significantly reduce the need for specialized, dedicated staff for picks and pack processes that ultimately increased operational efficiencies by approximately 55%.
• Implemented ConnectShip as an enterprise shipping component for multi-carrier capabilities, rate shopping, efficient carrier identification and selection for multiple shipping origins included more than 530 stores and four warehouses.

Confidential, Johns Creek, GA

Software Engineering Manager

Responsibilities:

• Provided leadership for the development of strategic WMS initiatives concerning application development, implementation and support of IT systems, architecture, systems reliability, and hardware acquisitions for online retail industry.
• Responsible for managing support resources for Manhattan Associates Open Systems (WMOS) multi-tier web application running J2EE, C++, Oracle 10g, and Microsoft SQL Server in addition to Mainframe applications.
• Plan, organize, coordinate, and direct activities of 12+ development resources along with employee appraisals, career development, coaching, mentoring, interviewing candidates and consultants, hiring and disciplinary management.
• Reduced risk in high-throughput environment thus preventing potential downtime by more than 40% through implementation of change management procedures.
• Develop and translate IT strategies into tactical departmental objectives as it relates to systems requirements, new enhancement, and infrastructure stability to support online customer order fulfillment.

Confidential, Alpharetta, GA

Application Development Manager

Responsibilities:

• Managed a software development team of Developers, Technical Leads and Database Analysts to meet the world-wide needs of the business for the WMS product development and implementations.
• Warehouse Management applications included Exceed (WMS 3.5 and 3.6), PKMS and custom developed WMS applications.
• Managed and tracked the progress of multiple development projects. Project management and administration included estimating implementations cost for development, work plans, project, resource planning and allocation, composing status reports, and preparing annual budgets in excess of $3.5 Million.
• Created strategic project proposals for approval by CIO and Project Management Organization (PMO).
• Built, developed, mentored and managed personnel activities of development staff that included training, appraisals, career planning, and motivation which resulted in 22% favorable increase in Employee Opinion Survey.
• Responsible for the development and execution of standard solutions that reduced implementation time by more than 6 weeks for U.S., EMEA, and APAC implementations.
• A catalyst in implementing development standards that improved system up-time at 99.6% or better.

Confidential, Alpharetta, GA

Lead Programmer/Analyst

Responsibilities:

• Provided technical leadership and managed technical resources assigned to implement WMS solutions from inception to completion for domestic and international customers.
• Provided expert advice on architectural and technical considerations to ensure that technical solutions were designed and developed for scalability, performance and extensibility and all technical deliverables met project requirements.
• Responsible for resource allocation, project estimates, and to ensure that IT solutions were achievable.
• Provided guidance to team in application of technical procedures, methods, standards and tools, interpretation of functional requirements, development of functional structure and physical design of software systems.

Confidential, Alpharetta, GA

Senior Programmer/Analyst

Responsibilities:

• Provided expertise and leadership for design, development, and enhancement of custom Warehouse Management Systems (WMS), and SCM solutions in client-server/N-tier environments implemented domestically and internationally.
• Analyzed business requirements (e.g. functional, technical requirements, and business processes) by conducting information sessions with internal and external clients, which requires extensive knowledge of 3PL.
• Created Detailed Design Documents, and reviewed designs of the team which included Object Modeling and Database Schema design.
• Designed and developed GUI and RF based WMS and Material in Transit (MIT) applications. Utilized extensive WMS knowledge of order entry, ASNs, allocation, picking, packing, and receipts to develop associated WMS modules using Progress 4GL, Java, Visual Basic and Oracle.
• Successfully interfaced WMS applications with third-party shipping systems such as Progistics, Worldship, and Connectship Warehouse.