EXPERIENCE SUMMARY:

Senior manager and individual contributor in health care information and telecommunications systems for the federal government and private sector. Experience has included strategic planning, program management, business development/ capture, proposal management, inter-organizational governance, risk analysis, facilitation, legacy systems migrations, transition planning, quality assurance, and the development/management of enterprise, systems and data architecture solutions.

OVERALL EXPERIENCE

Confidential

Identify small business DoD and VA healthcare systems opportunities and develop teaming arrangements for these opportunities. Work with each small business to develop bid strategies and incorporate them into each proposal.

Confidential

• Provide specific program management, governance, and technical support for these national level efforts. This support included:
• Develop and implement an inter-organization 3-tiered governance structure to provide direction and oversight for the national level exchange of healthcare data among Federal and private partners.
• Develop and establish an inter-organizational Systems Engineering methodology and documentation standards.
• Negotiating shared interoperability solutions across all exchange partners
• Identifying and resolving interoperability issues and requirements
• Coordinating lessons learned from successive pilot implementations using ONC's Nationwide Health Information Network NwHIN framework
• Ensuring that the testing and certification of each implementation was successful.
• Refining identity management, security, and privacy policies
• Coordinating disparate procurement and acquisition policies and life cycles among Federal partners.
• Managing an inter-organizational integrated master implementation schedule
• Led the core team responsible for establishing this organization and for helping it meet its legislated role as the single point of accountability for the interoperability of health and benefits systems between DoD and VA. This included defining and implementing the baseline policies, processes, and tools for the IPO as well as developing short- and long-term staffing and budget requirements.
• To ensure consistency of practices at a Federal and national level for electronic health records EHRs and health information exchanges HIEs such as the Virtual Lifetime Electronic Record VLER , worked with the private healthcare sector and other Government Agencies such as HHS/ONC, CMS, and SSA to:
• Represented the IPO as a speaker and subject matter expert at conferences on interdepartmental initiatives such as the Virtual Lifetime Electronic Record VLER and iEHR.

Confidential

• As Deputy Director for the Government-wide Networx telecommunications contracts, coordinated contract awards across multiple agencies. Responsibilities included: Business and technical solutions, performance management, program /project level compliance, quality assurance, risk management, change management, process/productivity improvement, leading internal cross-functional teams to meet agency needs, and program operations support.
• In previous role as Manager of the QGSI Federal Proposal Group, rebuilt proposal organization and supporting infrastructure with the resultant increase in win rate from less than 20 to over 60 . Led multiple proposal teams with up to 30 contractors and employees per team that supported the development of complex bids such as the Networx proposal which required submitting approximately 24000 pages after two major amendments. Worked closely with business development and engineering teams in both the classified and unclassified communities to ensure consistency and quality of proposed solutions.
• In Confidential received special corporate recognition with nine other Qwest employees for contributing to the award of the Networx Universal and Enterprise contracts.

Confidential

As an Owner and Principal Contributor for this woman-owned small business with over 20 employees, established multi-million dollar Federal customer base through competitive and sole source awards. Responsible for the overall management and day-to-day operations of federal and commercial contracts focusing on the healthcare sector.

Confidential

Management Volume Lead for Networx Enterprise and Universal bids and ensured consistency and compliance across all proposal volumes.

Confidential

Prepared Virginia Economic Development Plan as part of Northrop's successful bid for statewide IT services support of the Virginia Information Technologies Agency VITA .

Confidential

• Directed the migration of a legacy diabetes clinical studies and research system application that incorporated test and study protocols to an integrated GUI based environment ,
• Oversaw the development of a patient health data reconciliation system using a data warehouse and data mart strategy to integrate, validate, and analyze data from NIDDK clinical research systems, IHS Resource and Patient Management System RPMS , and the systems supporting a Native American Hospital.

Confidential

Managed teams responsible for the development of the requirements and reference models using the Rational Unified Approach and UML as part of the architecture framework to establish interoperability of electronic health records EHRs across heritage healthcare systems for the Veterans Healthcare Administration, Indian Health Service IHS , and the Department of Defense.

Confidential

• Better patient flow with easier access to patient data by clinicians
• Improved coding/data entry accuracy with a 66 reduction in excepted claims
• A reduction in the claims adjudication backlog from 6 months to 6 weeks
• An 87 revenue increase for Year One and an 75 increase for Year Two
• Worked with hospital board and senior staff to assess and realign clinical and business operations. Developed and implemented a Strategic Improvement Plan that resulted in:

Confidential

Managed the development of a Non-Naval Healthcare Program Functional Economic Analysis to replace the existing medical claims processing and case management systems. Provided program management and integration services to migrate these systems to an integrated systems environment.

Confidential

Served in various management and individual contributor roles in Program Management, information technology, systems engineering, quality assurance, marketing, and sales in the private sector and the Federal Government. This included seven years as a manager and programmer/analyst for the Federal Government and three years in the United States Army as secure voice communications technician.