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Middleware/production Support Engineer Resume

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PROFESSIONAL SUMMARY:

  • Expertise and excelled over 5 + years in the WebLogic and WebSphere AdministrationApplication System Administrator with the high quality of work with the superiors withsatisfaction of the clients and with great stability on the virtue of expanding my experience inthe Middleware Administration.
  • Strong experience in integrating various Middleware Technologies Oracle (BEA)WebLogic10.3.x/11g/12c, WebSphere Liberty Administration/Development/Deployments, WebSphereMQ, Tomcat Apache on Databases (Oracle, Sybase and SQL) on different Linux (Red Hat) andSolaris flavors.
  • Experienced in Installation, Configuration and maintaining of WebSphere Application Server3.5,4.0,5.x,6.x IBM HTTP Server, Weblogic 10.3.x/11g/12c.
  • Expert in Installing and Configuring IBM WebSphere MQ 5.3/6.0, creating local, remote,transmission queues, creating channels, listeners and installing MQ Client software and securingusing SSL certs.
  • Expert level experience in configuring and troubleshooting applications deployed on WebSphereApplication Server and connecting it Oracle Databases.
  • High level experiencing in configuring and maintain WebLogic Application Servers andtroubleshooting the applications deployed on it and connecting it to Oracle and Sybase Databases.
  • Excellent experience Configuring and Administering JDBC, JMS, JNDI in WebLogic Server12c/11g.
  • Managed and configured applications servers for the configuration and modifications to supportnew applications that include setting up new JMS/MQ resources, database resources.
  • Worked with multiple vendors to Install/renew of Secure Sockets Licenses (SSL).
  • Extensive experience in configuring the HTTP Server for various clustered application serversusing virtual hosting and enabling SSL security.
  • Experience in setting up of Nodes, Data - sources, JMS Modules and Virtual Hosts.
  • Certified in Oracle WebLogic Professional 11g.
  • Good hands on experience on JBoss 6.x/7 EAP Apache Web Server on different UNIX/Windowsflavors.
  • Worked on WSO2 API management tool.
  • Expertise in deploying the EAR, JAR, WAR applications on multiple WebLogic Servers,
  • Websphere Liberty Instances and maintained Load balancing high availability and Fail overfunctionality.
  • Expertise in monitoring error logs, fixing issues and tuning parameters on WebLogic andWebSphere environment.
  • Excellent experience Configuring and Administering JDBC, JMS, JNDI in WebLogic Server12c/11g.
  • Experience in configuring and maintaining client based ESB on both Weblogic 12.1.3 andWebsphere Liberty and troubleshooting for the performance improvement.
  • Experienced in application configurations, automating, managing and releasing from oneenvironment to other environments and deploying to servers.
  • Strong experience in troubleshooting WebLogic Application Server connection pools andconnection manager with Oracle 11g/12c.
  • Extensively worked with automation tools like Hudson, Jenkins and Bamboo to implement theautomation and their configuration and deployment
  • Experiencing in fixing issues of different priorities with meeting the needs of SLA’s.
  • Remarkable experience with JBoss EAP administration, good understanding of J2EEArchitectures, J2EE technologies.
  • Expertise in migration and upgrading of WebLogic Server and updating JDK versions andinstalling patches for WebLogic server.
  • Experienced in WLST, Python and shell scripting (bash) scripting to automate and monitor the,WebLogic routine tasks to reduce the time taking process.
  • Worked with engineering teams to introduce agile practices in Web development projects.
  • Experienced in finding the Memory Leaks and adjusting the JVM Heap Sizes and GCParameters.
  • Expertise in writing UNIX Shell Scripts and WLST.
  • Exceptional organizational skills and multi-tasker to prioritize and accomplish objectives.
  • Good oral and written communication skills.

TECHNICAL SKILLS:

Web Servers: Apache Web Server 2.x/2.2.x, Oracle HTTP Server, IBM HTTP Server, IIS Web server, Apache Tomcat 6.0

Languages: JavaScript, PL/SQL, Python, Shell Scripting

Web Design: HTML, XSLT, XML, JSP, JDBC, JNDI, Servlets.

Tools: ANT, Jenkins, Nagios, Service Now (Ticketing tool), Bamboo, Docker, AppDynamics,WSO2 Api Manager.

Databases: MySQL database, Oracle 10g/11g, DB2 and Sybase

Protocols: T3, T3S, Http, Https, Ftp, SOAP, LDAP, TCP/IP

Operating Systems: Red Hat Linux, Solaris 8/9/10, Linux, Windows 7, 2008, 2012, 2016

PROFESSIONAL EXPERIENCE:

Confidential

Middleware/Production Support Engineer

Responsibilities:

  • Exhibited a strong sense of urgency for high severity incidents. Able to assess the customer impact and provide tactical solutions
  • Excellent communication skills. Demonstrate ability to communicate effectively with both technical and non-technical individuals
  • Adaptability and ability to work under pressure
  • Exhibited a strong sense of teamwork and inclusiveness. Respond to requests and inquiries from users within the pre-determined timeframe of our service level agreement
  • Implement Devops best practices and document processes to maintain high availability detailed notes for audit purposes.
  • Managed the daily workload based on priorities and Maintain SLA's to provide quality services to end users.
  • Extensively worked onBEA WebLogic 8.x, 9.x, 10.x,11 Server,Apache http Server, Apache Tomcat Serveras administrator for Server Installations, Configuration, Application components deployment, performance tuning including troubleshooting and maintenance.
  • Installed and configured WebSphere Application Server 6.0.
  • Provided24x7 on call supportin production environment on rotation basis.
  • Excellent working knowledge in configuring multipleWeblogic domains including machines, manage servers, node managersandcluster environments.
  • Extensive hands-on experience in setting up multiple clusters and implementing LoadBalancing, High AvailabilityandFailoverfunctionality.
  • Conducting weekly incident/problem management calls with development team. Engaged in PRC calls with development team to track the status of the release. Release of the components to the production system after high level verification.
  • Created Business service using Oracle Service Bus OSB .
  • Designing and maintaining production-quality Splunk dashboards.
  • Developed Splunk Dashboards, searches and reporting to support various internal clients in Security, IT Operations and Application Development.
  • Developedstartupandshutdown scriptsfor the Weblogic servers.
  • Created Proxy's services using Oracle Service Bus.
  • Implemented best practices such as error handling and file archiving in Oracle OSB.
  • Used Splunk Logs for checking the errors happened in Layer 7, OSB and BPEL.
  • Configured weblogicJDBC connection poolswith databases likeOracle 9i/8i, My SQL, MS SQL Server, MS AccessandDB2.
  • Expertise inmigrationandup gradationof Weblogic Server and updatingJDK versions, applying patchesand installingservice packsfor Weblogic server.
  • Excellent working knowledge in finding Memory Leaks and adjustingJVM HeapSize andGarbage Collectorparameters duringperformance monitoringandperformance tuningof WebLogic server.
  • Maintained Splunk Environment with multiple indexers; managed and configured settings.
  • Extensively routedOSB moduleswith various transports (EJB,File,and JMSTransport).
  • Improved search performance by configuring to search heads for all Indexes in production.
  • Communicate workarounds to be followed to L1 and L2 till the issue/work order gets complete/resolve. Raising issues to development team and working with them closely for permanent fixes through calls.
  • Apply best practice techniques in troubleshooting, testing, and quality assurance.
  • Deployed variousWAR, JAR, EARandJ2EEapplications onmanaged serversand inclustered environment usingConsoleorauto deployment scriptsinstageandproduction
  • Provide technical expertise while actively participating in projects including requirements gathering, implementation, development, testing, and deployment.
  • Provide and supporting documentation for end users.
  • Experience working with Pac2000 Incident tracking/ticketing systems
  • Worked with our sustainment team to organize, plan, manage and execute new releases
  • Document and create new knowledge base to provide the most effective solutions to application issues. Solutions can be new code development, defect fixes
  • Provide documentation and make technical presentations to management.
  • Worked on ITIL concepts like (Incident management, Change management and Problem management).
  • Configured and administeredJDBC Connection pools and JMS Connection Factoriesand implemented other services likeJNDIandSNMP.
  • Incident management and problem management, join Bridge lines, provide timely updates, troubleshooting production issues, vendor engagement.
  • Experience in contributing to Test Plans for Infrastructure and Tools Changes
  • Should have prior experience in summarizing and presenting issue and resolution to management
  • Extensive support experience, experience specifically supporting java apps, middleware containers and maintenance of those, scripting experience would be idea. Tools using Wiley Introscope

Confidential

Middleware & Application Server Administrator

Responsibilities:

  • Worked with Administration, analysis, design and maintenance of client/server and webapplications as the primary tasks.
  • Involved in maintaining Oracle WebLogic (BEA) 11g/12c
  • Administration/Development/Deployment, on different Sun Solaris, Red Hat Linux 7.0/8.x/9.xsetting up the Development, Testing, Staging and Production environment.
  • Troubleshooting and providing service for support requests, incidents and problems.
  • Worked with multiple vendors to Install/renew of Secure Sockets Licenses (SSL).
  • Configured and maintained client based ESB on both WebLogic 12.1.3 on WebSphere LibertyEdition.
  • Experience in day to day deployments and vastly experienced in coordinating the changes withthe other corresponding teams.
  • Installed, Configured and maintained WSO2. Created, promoted and published API’s and granting access to the application teams for WSO2.
  • Published APIs for the Active Directory and Okta Security.
  • Performed upgrade of WS02 2.4.0 to 2.6.0 and configured it from Lower to the productionEnvironment
  • Experience in the production changes and the tasks assigned and experienced in WebLogicpatching, Database Refreshes, Linux Patching & Java Upgrade.
  • Used config wizard and config builder extensively to create and manage WebLogic domains.
  • Migration of WebLogic Server from Windows to Linux Environment.
  • Maintained change management records for all the changes occurred while migration.
  • Used Docker containers to quickly deploy Linux based applications.
  • Worked on Gitlab CI and Jenkins for CI and for End-to-End automation for all build andContinuous Deployment.
  • Experience in Configuring JMS resources Queues, Topics, Distributed destinations, messagebridges and JDBC connection pools, Data sources.
  • Configured and renewed SSL and created Digital s for securedcommunication between applications.
  • Experience on AppDynamics Monitoring tool, configuring dashboards for everyapplication that’s in the environment.
  • Developed WLST scripts and Shell Scripts to automate frequently done tasks like deployments.
  • Experienced in analysis of thread dumps, core dumps, heap dumps and server hang and highCPU utilization conditions.
  • Experienced in writing UNIX Shell Scripts (KSH), WLST scripting.
  • Involved in key NMDP (National Marrow Donor Program) initiatives. Identification, developing,and implementation of productivity improvements and environment simplification
  • Ensuring that system performance and usage trends are monitored to ensure properperformance tuning and capacity planning metrics.
  • Sharing knowledge with Platform Services team to ensure that production support needs are met.
  • Focused on mitigating risks, and issue resolution with customer service in mind.
  • Supported 24/7 on call schedule for Production Support.
  • Work very closely with IT development teams, users as well as vendors to define, implement, andmaintain the best business solution.

Environment: WebLogic 11g/12c, WebSphere Liberty and IBM WebSphere Redhat EL 4/5Solaris 10, 11, 11.1, 11.2, Windows Server 2007, 2010, Oracle 10g/11g, Apache Tomcat 2.0IIS webserver, SSL, Docker. Bamboo, Jenkins, Puppet and Shell Scripting, WSO2.

Confidential, St. Louis, MO

Middleware/ WebLogic Administrator

Responsibilities:

  • Performed Oracle WebLogic 11g/12c Administration, Application servers involving such asInstallation, Configuration, Monitoring, and Performance.
  • Supported 24/7 on call schedule for Production Support.
  • Worked in Oracle Communications Suite (SOA/OSM/ASAP/UIM).
  • Troubleshooting application server platforms (WebLogic, Tomcat, etc.)
  • Demonstrated knowledge of three development languages (Java, Perl, Python, etc.)
  • Responsible for Building and migration of Java (WebLogic), Batch, Database applications.
  • Deployed the applications like formats of WAR, JAR, and EAR in WebLogic 11g/12c.
  • Hands on experience in designing databases and performance tuning SQL queries in DB2.
  • Deployed the applications on multiple WebLogic Servers and other enterprise application andmaintained Load balancing, High availability and failover functionalities.
  • Worked in all areas of Jenkins setting up CI for new branches, build automation, pluginmanagement and securing Jenkins and setting up master/slave configurations.
  • Developed build and deployment scripts using ANT as build tools in Jenkins to move from oneenvironment to other environments
  • Used Nagios to identify and resolve IT infrastructure problems in various components includingapplications, services, servers and network protocols.
  • Automated the Build Process using Jenkins.
  • Performed duties in a very fast pace environment, to learn new technology quickly.
  • Developed, UNIX shell scripts and auto deployment process.
  • Fixed issues of different priorities with meeting the needs of SLA’s.
  • Implemented standard backup procedures for both application and WebLogic.

Environment: WebLogic Application server 11g/12c, Apache HTTP Server 2.0, Docker, Tomcat7.x/8.x, Jenkins, Oracle B11g, Nagios Monitoring

Confidential

WebLogic Administrator

Responsibilities:

  • Worked with Administration, analysis, design and maintenance of client/server and web applications as the primary tasks.
  • Involved in maintaining Oracle WebLogic (BEA) 10.3x/11g
  • Administration/Development/Deployment, on different Sun Solaris, Red Hat Linux 7.0/8.x/9.x settingthe Development, Testing, Staging and Production environments, experience with IBM WebSphereApplication Server 6.1/7.0/8.0/8.5.
  • Used config wizard and config builder extensively to create and manage WebLogic domains.
  • Migration of WebLogic Server from Windows to Linux Environment.
  • Maintained change management records for all the changes occurred while migration.
  • Experience in Configuring JMS resources Queues, Topics, Distributed destinations, message bridgesand JDBC connection pools, Data sources.
  • Configured SSL and created Digital s for secured communication between applications.
  • Working Knowledge of Networking concepts (Tcp/Ip, ssh), Troubleshooting Network.
  • Developed WLST scripts and Shell Scripts to automate frequently done tasks like deployments.
  • Experienced in analysis of thread dumps, core dumps, server hang and high CPU utilization conditions.
  • Experienced in writing UNIX Shell Scripts (KSH), WLST.

Environment: WebLogic 10.3/11g, Red hat EL 4/5, Solaris 9, Windows Server 2003, Oracle 10g/11g, Apache Tomcat 2.0, IIS webserver, SSL

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