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Network Support Specialist Firewall & Cyber Security Engineer Resume

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CAREER OBJECTIVE:

To work with a company that provides opportunity and exposure to most challenging and technology driven market. A job that requires network solution designing, Cyber security, cloud network & Security, infrastructure project planning and execution skills.

EXPERIENCE SUMMARY:

  • Over 17 years of experience in the Information Technology. As part of my assignments, I have been in Network Management & Network Operations, Information & Cybers security, Project Management, Firewall security management, Data Center Infrastructure Management, new Infra buildoust & ODC’s setup, Cloud(Azure/AWS) network & Security operations and Network Design & Implementation. Good knowledge in server administration with Windows / Linux based operating systems.
  • Projects executed during the professional career covers following area of expertise.
  • MPLS and metro Ethernet technology roll - out
  • Azure cloud migration & network setup.
  • Network security control implementation in Azure cloud.
  • Building IT infrastructure and datacenter(LAN/WAN)
  • URL configuration with F5 Load balancer
  • Implementing corporate security.
  • Setting up enterprise class wireless network
  • Implementing BYOD solutions
  • Secured and trusted ODC setup
  • Configure client to site & IPSec site to site VPN.
  • Implementation & management of F5 Load balancers (LTM/GTM).
  • Project planning and implementation
  • Network monitoring & management tools
  • Customer support & Audits.
  • Framework design & documentation.
  • Crisis management/Business Continuity Planning
  • Internet security & content filtering implementation
  • Servers installation & Administration
  • Problem, incidence and change management
  • Team management
  • Firepower & ASA firewall management.
  • Design corporate networks.
  • HandsOn experience with Cisco Prime & ISE.
  • AWS Direct and VPN connections from on premises network devices.
  • Vulnerability management in AWS cloud.

TECHNICAL SKILLS:

Network Equipment:

Cisco Nexus: 9000, 7000, 7700, 5000, 5672, 3172, 2K

Cisco Router Series: 1900, 2600, 2800, 3600, 3700, 3800, 7200, ISR Branch Routers and ASR1000X, 7200, 7600 Data Center Routers.

Cisco Switch Series: 2960, 3550, 3750, 3850, 4500, 4948, 6500 & CAT 9K

Firewalls: PIX 506e, 515e, 525, 535 and ASA 5505, 5510, 5520.5540, 5585-X

NGFW, Firepower: 4100, 2100

BigIPs: 2000, 3900, 4000, 4600 & 5000

Checkpoint: 2200, 4600, 2 & R 8.0

Network Protocols:

Routing Protocols: RIP version 1 and 2, EIGRP, OSPF, OSPFv3, BGP.SD-WANSwitching Protocols STP, RSTP and PVST.

Redundancy Protocols: HSRP, VRRP and GLBP.

Multicast Protocols: IGMP, IGMP version 2 and 3, CGMP, PIM-Sparse and Dense Mode. DHCP, FTP, TFTP.

Network Security: Access Lists, Cisco & Checkpoint Firewalls, MPLS VPNs/SSL VPN/IPSec VPN/DMVPN, Deep Packet Inspection, IDS/IPS, Port Security, DHCP Snooping, Private VLANs, Websense Internet URL filtering & DLP, Mcafee DLP & application control, Fireeye.

Tools: Network Simulator2, Wireshark, Ethereal, Packet Tracer, Netmri, Cisco Prime, MSE, Qradar, Riverbed Opnet, Extrahop, Cisco ISE, TACACS, Splunk, ServiceNow

Operating Systems: Linux (Red Hat, Fedora Core 11 and Ubuntu 9.04 Widows 2008/2012/2016

Cloud: AWS, Azure

PROFESSIONAL EXPERIENCE:

Confidential

Network Support Specialist Firewall & Cyber Security Engineer

Responsibilities:

  • Implementing security environment with Cisco Firepower & Checkpoint firewalls..
  • Managing the security controls with tools like Mcafee, Firepower, Redseal.
  • Incident management. change management, problem management, configuration management
  • Design, configure, and test network and security devices per scope of customer projects
  • Perform troubleshooting and support activities as part of project delivery
  • Lead or participate in network security discovery and design workshops
  • Configure network security devices per design agreed upon with the customer
  • Support physical installation of network and security devices, VPN either in person or remotely
  • Azure cloud network & Security operations.
  • AzureExpress Route,AzureFront Door,AzureNSG's., ASG's.
  • Implementing, Managing & Maintaining the Azure cloud Checkpoint firewalls.
  • AzureCloudAppSecurityusing third party SIEM tool Splunk
  • Participate in network and security assessments.
  • Isolate and resolve network related service problems, diagnose and correct problems resulting from component failure or normal use of the network.
  • Protecting company network and data by coordinating, planning, implementing network security measures.
  • Configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
  • Monitor & Continuously improve security of the network against all vulnerabilities and attacks.
  • Monitor security devices and applications for performance problems.

Confidential

Manager - Infra Ops Specialist

Responsibilities:

  • IT Network Infrastructure designing and deployment
  • Data Center design and implementation
  • Wireless network design and deployment
  • Setting up enterprise LAN, WAN and Internet infrastructure
  • Setting up Clients’ requirement and IT projects
  • Troubleshooting core data and firewall issues
  • Establishing load balancers for all corporate url’s
  • PCI & Pentest security audits
  • AWS cloud network infrastructure.
  • Hands on with high end and enterprise class Cisco routers, switches, firewalls & Load balancers
  • Servers installation and configuration
  • Budget planning
  • BOM and BOQ preparation
  • Business continuity planning
  • POC and new technology evaluation
  • Build site to site/ Client to site VPN tunnels and GRE tunnels
  • Managing & maintain F5 Load balancers (LTM/GTM)
  • Certificate & vulnerability management.
  • BYOD implementation
  • Team management
  • Vendor assessment and management
  • Incident management. change management, problem management, configuration management
  • IQ and SOP drafting for switch deployment and administration
  • Global Policy review
  • Function Process review
  • Internal and external audits
  • Service assurance
  • Client communication and presentation
  • Function newsletter structure and content designing
  • Reports and presentations
  • RFP responses
  • ISO 27001, ISO 9001 and SAS 70 controls implementation
  • IT Security Compliance
  • Organizing Innovation fairs.

Confidential

Network Administrator

Responsibilities:

  • Building of Network infrastructure
  • Hardware and IOS upgrade
  • Configuration management
  • Maintenance of MPLS and Metro-Ethernet network
  • Setting up NMS and monitoring tools
  • Hands on with Cisco high end routers, switches & firewalls
  • Installation and configuration of Snort IDS.
  • Escalation handling and client management
  • Inventory and capacity management
  • SLA monitoring and handling escalation
  • New Infra build outs & project migrations.
  • Integrating Confidential network with Caritor networks
  • Training to laterals and new joiners
  • Member of Global network team
  • Experience on Video conference setup with Polycom Equipment.
  • Provisioning site-to-site VPN’s, client access VPN’s & IPLC circuits.
  • APNIC PUBLIC IP’s Migration
  • Team lead in Confidential Enterprise operations center (EOC)
  • Installation, configuration and troubleshooting of Active Directory, DNS, WINS, DHCP, Remote access, Group policies
  • Monitoring Backups using NT backup.
  • Installation and configuration of Redhat & Fedora Linux servers.
  • Preventative maintenance of project related critical Servers.
  • Break fixes for issues involving various scenarios for windows servers.
  • Decommissioning of servers.
  • Assisting onsite teams with hardware related issues.

Confidential

Network Administrator

Responsibilities:

  • Day-to-day administration and technical support to clients.
  • Installation, Configuration and Administration of Windows 2000/NT servers, Windows 2000/XP Professional.
  • Provided hardware specifications for current and future needs. Co-coordinated with hardware vendors for hardware replacement. Purchased hardware peripherals for servers, pcs, laptops and printers.
  • Provided support for Printers, Scanners, modem, Routers, switches, hubs and other hardware peripherals.
  • Carried out installation of new Windows 2000 servers.
  • Installation, Configuration and Administration of several Redhat Linux Servers for the Software Labs.
  • Performed Windows security operations to secure network shares and permissions so that only authorized users had access to the necessary folder and files stored on central file servers.
  • Installed necessary operating system service and security patches.
  • Provided support for end users to resolve issues related to various application and hardware issues.
  • Installed Antivirus software and patches to provide proactive protection from malicious viruses and emails.
  • Manage projects related to implementing Cyber Security tools and products
  • Maintain the documentation & connectivity diagrams with Microsoft Visio.
  • Work with teams outside of Cyber Security to complete projects
  • Review client requirements for security systems.
  • Collaborate with engineers and developers towards a secure technical approach.
  • Installation software and hardware components of firewalls and other portions of security infrastructure.
  • Configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
  • Track and manage licenses status for renewal, upgrade.
  • Troubleshoot the network/security related issues through ServiceNow ticketing system.
  • Implementing Cisco Antimalware tools, Mcafee DLP, Application control & Redseal network model.
  • Review and implement firewall rule changes per client’s specifications as necessary.
  • Support and maintain proxy, VPN and other network traffic management
  • Monitor security devices and applications for performance problems.
  • Analyze the root causes and resolve them promptly.
  • Installing hardware, software, configuring firewalls, setting up virtual private networks (VPNs), and upgrades.
  • Engage with clients, relaying information about the project and troubleshooting all issues.
  • Design, review and ongoing assessment of firewall, intrusion detection/intrusion prevention, VPN, SSL, application control, and other network component policies
  • Design and configuredAzure Virtual Networks(VNets), subnets,Azure network settings.
  • Setup Azure Virtual Appliances (VMs) to meet security requirements as software based appliance functions (Checkpoint firewalls, Intrusion detections).
  • Configure BGP routes to enable ExpressRoute connections between on premise data centers and Azure cloud.
  • Troubleshoot complex Checkpoint / Cisco firewall issues & Site-to-Site VPN related. maintain documentation on process procedures, device statuses, firewall block lists, and other important technical areas.

Confidential

Network Administrator

Responsibilities:

  • Take care of all ITIL processes- Incident management, Event management, Problem management, capacity management & Change management.
  • Implementing the various security policies as per the client information security team
  • Mitigate security vulnerabilities identified in network & proactive measures. (PCI, Pentest & Internal security audits)
  • Build site to site VPN tunnels and GRE tunnels for all partner & Customer locations.
  • Configure and troubleshoot of IP Sec VPN tunnels
  • Manage the client network devices & upgrade the OS based on the recommendations from Cisco, F5 & Checkpoint.
  • Ensure 100% PCI clean scan & vulnerability free network.
  • Network devices upgrade & configuration changes with respect to Routers, switches, firewalls & Load balancers.
  • Managing the load balance for 2000+ F5 hosted url’s. URL creation, Certificates management & vulnerability mitigation.
  • Implement, design and troubleshoot EIGRP, OSPF, BGP, MPLS, VRFs, DMVPN, QoS, HSRP, VRRP, GLBP, Load Balancing, Ether Channels PAgP, LACP, VLANs, VTP, DTP, RSTP, PPP, PPTP, L2TP and so on.
  • Administrating ASA devices with firepower and creating security rules, addressing the bug/vulnerabilities by upgrading the FXOS & ASA.
  • Optimize & consolidate the ASA devices with Firepower & integrate IPS with Firepower.
  • IPSec, GRE, ISAKMP, PKI, SSH, Port Security, ACLs, NAT, AAA, Radius and TACACS+.
  • Interact with the client’s business and IT teams to gather, define, clarify and refine requirements.
  • Design choices, such as protocols and topology, for large-scale Web data centers have significant impact on scalability and operations of underlying networks.
  • Standardizing existing networks with current and new industry standards.
  • Develop architecture proposals; work with vendors, test new solutions and products.
  • Establish connectivity to AWS from On premises network through Direct connect & VPN.
  • Troubleshoot issues using network monitoring & management tools (Opnet/Qradar/Splunk)
  • Security vulnerability mitigation in AWS cloud environment.

Confidential

Network Administrator

Responsibilities:

  • Inventory of conference rooms & client visit rooms details across all locations & Based on that designing the wireless Infrastructure
  • Installation and Configuration of 15 wireless controllers along with 800 Access points & standardizing the unique SSID across all locations.
  • Wireless setup for the sales offices all Confidential locations.
  • Implementation of the security best standards in all WLC’s.
  • Built the Wi-Fi network to support multi-vendor platform (Cisco & Aruba).
  • Effective Project Management & Vendor management/System integration for tracking each task & BOM preparation for Wi-Fi network requirements and arranging the passive network infrastructure.
  • Creating the one touch profile configuration script and pushed in all laptops.
  • Implementation of Unified guest access with Cisco ISE solution.
  • Design and Implementation of Wireless access on smart mobiles with Cisco BYOD solution
  • Reporting Wi-Fi monthly metrics & exploring the new options in Wireless.
  • Implementation of Indoor navigation system with Cisco MSE
  • Monitoring Wi-Fi service with Cisco Prime solutions.

Confidential

Network Administrator

Responsibilities:

  • Working with Management for understanding the requirement and designing the Passive network infrastructure.
  • Planning & Implementation of High-end Data Structured Cabling solutions using Krone/Systemax/Amp (Infrastructure) for data center.
  • Working with the system integrator for finalizing the BOM which includes cable & other passive requirement and fiber laying and termination.
  • Participating discussions with various vendors to provision the racks exclusively for the servers & data center switches and vendors for provisioning the power requirement.
  • Management & Vendor management/System integration for tracking each task & BOM preparation, Material management for network requirements and updated the status to all stake holders on daily basis.
  • Supervising Datacenter Inspection Reports for Hardware malfunction alerts/ Data Center temperature details, etc..
  • Maintain the documentation of the all the services and inventory of the devices.
  • Experience in server & Network devices rack mounting, cable installation and testing.
  • Maintaining ISO 27001 documentation for Data Centre operations, participated in internal & external audits.
  • Provisioning the racks based on the project requirements and has designed the network accordingly.
  • Planning for data center consolidation at Hyderabad and have designing the network infrastructure which facilitates the additional servers which moved from different locations.
  • Accompanying Auditors & Clients inside to the data center and addressed all their queries.

Confidential

Network Administrator

Responsibilities:

  • Service lead for networking services.
  • Configuring of SITE-TO-SITE VPN's for corporate clients.
  • Implementing collapsed core infrastructure for new ODC’s & provisioning the network access to the client locations.
  • Based on the customer requirement, Implementing the physically/logically isolated ODC’s
  • Design customer required networks by using Microsoft Visio software and configuration and implementation of the same.
  • Responsible to manage and maintain network data infrastructure devices like switches, routers, firewalls across US, European locations and offshore locations.
  • Dashboard preparation for network operations and worked on improvement areas.
  • Have been responsible for the projects BCP’s and audits & compliance.
  • Take care of all ITIL processes- Incident management, capacity management & Change management.
  • IPsec/SSL VPN implementation for new project connectivity’s for US customers.
  • Setting up of SSL Cluster across US geographies & Design and implementation of SSL servers at US.
  • Designing the customer connectivity’s and end to end support for implementation.
  • Links Capacity management and monitoring the services & hardware.
  • Coordinating with service providers and integrators for the link capacities and hardware designs.
  • Designing MPLS failover across all US hub locations and offshore locations.
  • Capacity planning for the hardware and the internet links at US hub locations.
  • Coordinating with service providers and integrators for the link capacities and hardware designs.
  • Design and implementing the wireless across US & all offshore location’s.

Confidential

Network Administrator

Responsibilities:

  • Study of Invensys global network
  • Identify integration issues from IP conflict to domain conflict
  • Lab environment setup with 3000 nodes.
  • Prepare design proposal for short term and long term integration plan
  • Necessary approvals from both parties and clearance from Information security group
  • Order necessary BOM and links
  • Server infrastructure setup & Desktop deployment in LAB & work area.
  • Project planning and execution

Confidential

Network Administrator

Responsibilities:

  • Installation and configuration of Websense proxy & filtering services across Confidential locations.
  • Managing and maintaining the proxy installed in Redhat servers.
  • Implementing the various Policies as per the security team guidelines.
  • Managing the Websense infrastructure and effectively worked on product upgrades.
  • Configuring SSL decryption and lenient Websense policy implementation across all locations.
  • Monitoring the services on daily basis & troubleshooting issues related issues related to Websense.
  • Weekly review meetings with Websense team for service improvements and new features implementations status.
  • Configuration & management of Websense Data loss and prevention servers and providing support in case of any issues with the server hardware.
  • Attending Projects specific audits and providing required evidences related to URL filtering.

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