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It Manager/ System Engineer/support Engineer. Resume

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Los Angeles, CA

SUMMARY:

  • Network / Systems Administration / Support Engineer with 10+ years of demonstrated success supporting UNIX/Linux, MAC OSX, and Windows environments, primarily within the Post - Production and Broadcast industries at all Levels I, II and III. My technical aptitude expands into networking and systems configurations as well, and I am capable of performing additional tasks for clients and projects as needed. I am always willing to expand my skill-sets and do what is needed to continue to grow and learn new and emerging technologies.

TECHNICAL SKILLS:

Operating Systems: Windows OS (10/8/7/ XP/Vista / 2000), Mac OSX. UNIX / Linux (RHEL, Ubuntu, CentOS)Hardware: Servers / Desktops / Laptops: HP Proliants, Z series, Pavilions. Dell Poweredge, Inspirons. SuperMicro, Mac s, Acer, ASUS, BOXX, Lenovo. Avocent KVM s

Windows Servers: 2003, 2008, 2012 (R2) Installation, Configuration, Management. AD, DHCP, DNS, File Servers. RDS

Voip Technologies Cloud Based. Panterra Networks, RingCentral, On Prem Fonality. Phones: Cisco SPA508G, Polycom VVX400.

Ticketing Software: JIRA, DeskPro, SysAid. Network Monitoring: Nagios, Solarwinds Orion, Netcool, Gomez.

Network Automation / Deployment: Kaseya, ManageEngine, Deploy Studio. WSUS, WDS.

Network Monitoring: Netcool, Nagios, Cacti, Solarwinds Orion Platform, Spiceworks.

Networking: DHCP, DNS, TCP/IP. NAT. Working knowledge of networking. Meraki Switches, Netgear 10GBE 24ports.

Remote Services: RDP, MS RDS Server 2012 (Terminal Services). ARP, VNC, SSH, TeamViewer. Gotomeeting. Installation, Configuration, Patching / Hotfixes / Updates: Windows / Mac / Linux. Servers and Clients.

Hardware Setup: peripherals, network cards, drives, graphics cards, drivers, batteries, power supplies, RAM.

Storage Technologies: NAS, DAS and Working knowledge of SAN systems. Network Protocols DFS, NFS, CIFS/SMB

Imaging / cloning, Software. Acronis, Altiris, Clonezilla. Network based and per machine imaging.

Archiving / Backup Technology: LTFS, LTO s, Tape Libraries and Drives. Retrospect, Backup Exec, Atempo.

Virtual / Cloud Technologies: VMware, VSphere. Hyper-V, Parallels. Type 1 and Type 2 Hypervisors. Azure Technical Engineer..

Post Production / Edit Workflows and Pipelines. VFX/Post Technologies. Software, Hardware. Render Farms. DeadlineProductivity Applications: MS Visio, Outlook, Project, MS Office XP, 2003, 2007, 2010, and Office 365, Adobe Acrobat Pro, Endpoint Security, Shotgun, Asset, and File Management, -File Transfer Tech: Signiant, Aspera, FTP.

Creative Software: Autodesk Flame/Flint/Smoke, Maya, 3DS Max, XSI, Premiere Pro CC, Final Cut, Avid, Nuke, Fusion. Adobe After Effects CC, Adobe Illustrator CC, and Adobe Photoshop CC, Final Cut Pro. All A/V File Formats, Sequences, Containers and Codecs. Transcoding / Encoding, Creating Final Deliverables in multiple formats

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles,CA

IT Manager/ System Engineer/Support Engineer.

Responsibilities:

  • Manage IT infrastructure for a 5 office Solar and Home improvement company.
  • Manage Network Infrastructure for Corporate office Server2012, VMWare ESXi 5.5
  • Managing Server room. Upgrading Servers from 2003, 2008R@ to 2012 R2.
  • Active Directory Management. Users and Computers, OU's, GPO's. Sites & Services, DNS
  • Asana management Zendesk Ticketing, Teamviewer Remote. Google G-Suite.

Environment: Server 2012, VMWare ESXi 5.5, Windows 7, 10. Dell HP. Azure ESET Endpoint Security

Confidential, Chatsworth, CA

Support Engineer.

Responsibilities:

  • Managed Active Directory. Onboarding New users and disabling accounts. Setting up GPO’s. Security Groups.
  • Managing / Administrating Office 365 with Exchange 365. Adding users and disabling accounts. Creating User Groups. Outlook Troubleshooting and Management.
  • Managing Server room. Upgrading Servers from 2003, 2008R@ to 2012 R2. Upgrading Hardware Servers from R 0’s.
  • Creating and Managing Virtual instances and Virtual Clusters using Hyper-V 2016. VMWare Workstation for Demo Representation.
  • Xytech’s MediaPulse. Installation, Troubleshooting install issues and software and SQL Server upgrades. For various Industries MS SQL Server. Installation, Backup and Restores and upgrades. 2008, 2012, 2014. . Setting up IIS for Web Based Software Layer.
  • Desktop Support, hardware upgrades, repairs, OS upgrades and troubleshooting.
  • Malware and Endpoint Point Protection. Symantec. Set-up through onsite Servers. Network Monitoring Solarwinds Orion, Spiceworks.
  • Computer Imaging, cloning, Patching, Security upgrades site wide. WSUS, WDS, Clonezilla, Spiceworks.
  • Microsoft Azure Technical Engineer. Building IaaS, SaaS instances form Virtual Instances to setting up Security Protocols.

Confidential, Los Angeles,CA

IT Support Technician. Health Services.

Responsibilities:

  • Support networks, server's, end user's, in a Medical health center. Windows 7, Server 2008R2, 2012R2,
  • VMware VSphere ESXi, Hyper-V, Trend Micro endpoint security, Exchange 2010.
  • Active Directory in a 3 site environment with at least 250 users.
  • Plus medical EHR based software Ochin, Etrabey, and Dentrix. Network Monitoring Solarwinds Orion, Netflow.
  • Also support for Office 2013. Outlook. Exchange 2010 Create user Emails, Distribution Groups, Backups.
  • Set up of conference meetings using Blue Jeans web conferencing software.

Environment: Windows 7 Po, OCHIN, Etrabey Dentrix, Proofpoint, Solar Winds Orion, Dameware, Web HelpDesk

Confidential, Northridge, CA

IT Consultant

Responsibilities:

  • Setting up VOIP Call Center network working with vendor Panterra Networks. Provisioning Polycom VVX 400 phones.
  • Set up of Primary Domain Controller using MS Server 2012R2, File Server, and IIS web server, DHCP and DNS Server.
  • Setup of Active Directory Creating user accounts and permissions 30+ users. Creating OU’s and applying GPO’s.
  • Setup of end-user computers Dell XPS 30 systems. Windows 7 Professional. Plus business specific needs.
  • Setup of Symantec End Point Virus and network Protection. Meraki Switches M100’s

Environment: Office 365, Windows 7 Professional, MS Server 2012R2, HP ProLiant DL80 Gen9 Server.

Confidential . Burbank, CA

IT Systems Support Technician

Responsibilities:

  • Desktop Migrations from XP to 7 and 10. Server Migrations. 2003, 2008, 2012R2's
  • Active Directory Management. Users and Computers, OU's, GPO's. Sites & Services, DNS
  • Server and Active Directory Migrations . DNS. FSMO Roles. Using adprep and ntdsutil.
  • Voip Polycom Management. Setting up Phones and Creating User Accounts. Panterra Networks.
  • Office 365 Deployment and Administration Exchange 365. Network Monitoring: Spiceworks, Kaseya.
  • Setup and Migration of FileMaker Pro Server 12 to 14 to Server 2012R2. Also Client Management.
  • Managing Aspera Server and Signiant. Creating and Managing Accounts. Security management using PKI Technologies.
  • Software Managment: Clipster, Fuze, Buff Box. Office 365. Database FileMaker Pro. Licenses and Purchasing

Environment: Windows 7, 8.1, 10. Windows Server 2003, 2008, 2012 RDS. Mac OSX Mavericks, Yosemite and El Capitan. NetApp San using StornextFs.

Network / Systems / Desktop Support

Responsibilities:

  • Setup Scalar i40 LTO tape autoloader Using Retrospect. Maintain upgrade, Software/Hardware Post Workflows.. Upgrade Mac Desktops, Pro and Minis to Yosemite. Troubleshoot Facilis Terrablock NAS issues. Drobo NAS Firmware upgrades.
  • Environment: Premiere CC 2014, Final Cut Pro, Davinci Resolve. Red Cine workflow, Transcoding: Telestream Vantage. Mac Hardware, OSX, Mavericks, Yosemite. Server 2008. Blackmagic UltraStudio 4K. NAS Tech, Drobo NAS boxes. Facilis Terrablock NAS. Synology NAS, Meraki Switch, MX 100. Avocent KVM’s.

Confidential, Glendale, CA

Technical Operations Engineer

Responsibilities:

  • Monitor Network Operations Nationwide. Deploy Software, New builds, updates. RDP, SSH, Putty.
  • Monitoring Tools: Netcool, Solarwinds, Gomez, Nagios, Ticketing Software: JIRA.

Environment: MS Server 2003, 2008, 2012, CentOS 6.5, RHEL 5.4.

Confidential, Burbank, CA

Network Administrator

Responsibilities:

  • Maintain Network wide systems and Production Pipeline i.e. Software and technologies used for a Media Distribution.
  • Windows XP, 7, 8.1. Macs OSX, Linux RHEL Servers. RDP, VNC, SSH. Upgrade/Migrate systems from XP to Win7.
  • Aspera, Signiant, Custom DAM, Exchange 2007, Office 2010, Server 2008R2, 2012R,
  • VMware Workstation, VSphere. Final Cut Pro. WAN / LAN / Fiber/ SAN / NAS / DAS Technologies.
  • Network Monitoring: Nagios, Solarwinds Netflow.
  • Environment: Windows Server 2003, 2008, 2012. Linux (RHEL). Windows XP, 7, 8.1. Quantum SAN's,.

Confidential, Hollywood, CA

Data Recovery Systems Engineer

Responsibilities:

  • Restoring and analyzing various Data Sources from multiple formats via Command-Line and Software
  • Operating Systems used: Solaris, AIX, Linux/CentOS, OpenVMS, Banyon Vines, Windows.
  • Environment: Windows Server 2008, Solaris, CentOS, AIX. HP Z400. Netbackup Exec. FileMaker Pro

Confidential, Los Angeles, CA

Technical Consultant and Software Support. Level 3 Support

Responsibilities:

  • Duties to assist and train in usage of plug-in suite for Stereoscopic Conversion Process.
  • Also act as Liaison between Russian developers and Clients.
  • Other duties Installation and configuration of plug-in suite at Client locations throughout Los Angeles.
  • Promote Software and introduced numerous Post Production Studios doing Stereoscopic conversion for 3D.

Environment: Windows XP Professional, Windows 7 Professional, And VFX Software: Nuke, After Effects. Mocha Pro

Confidential, Los Angeles, CA

Conversion Technician

Responsibilities:

  • Setup Domain Controller and Active Directory for 25 users. Windows SBS 2003 and Windows Server 2008 r2.
  • Rack installation and Configured Dell PowerEdge 2950 Servers as File server and a Dell PowerEdge 1850 as the Domain Controller and setting up a file server with an 18 TB NAS for HI-Rez files dedicated to Film and HD file formats.
  • Setup PDC using Windows Server 2008 r2 .Created directory structure and Domain in Active Directory.
  • Built a VFX Network for conversion process. Built and sourced all technologies creating a file based network.

Environment: Windows 7 Professional, Mac OSX, MS Office 2007, Windows SBS 2003, Server 2008 r2, Shotgun AM.

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