Network Technician Resume Profile

SUMMARY OF QUALIFICATIONS

Distinguished IT Professional with experience in a diverse range of technologies within multiple industry settings.
Demonstrated success in software engineering, project management, Internet technologies, and IT governance. Well organized results oriented individual with proven ability to implement standards, procedures, and processes that improve business functionality.
Effective communicator focus on building strong professional relationships. Solid coordinator of global, diverse, virtual teams.
Self-motivated, proactive, team member with a strong enthusiasm for work. Effectively able to communicate complicated concepts in an understandable manner, matching the message to the audience.
Experienced in training, motivation and evaluation. Skilled in finding broken systems and performing necessary change through project management or other methods.
Maximize resources to achieve customer satisfaction and increased productivity, meet deadlines and goals. Implement and coordinate both strategic and tactical plans to enhance performance.
Adept and experienced in problem solving and providing solutions. Excellent qualifications in leadership and interpersonal communications.
Persuasive, with ability to communicate effectively with culturally diverse audience. Public speaking and executive management briefing experience.

technical skills

Platforms and Tools.

HARDWARE

Desktops:-IBM Compatibles: Hewlett Packard, Dell, Packard Bell, Compaq, NEC, and Acer.
Laptops: - Toshiba, IBM, Hewlett Packard, and Dell.
Printers: - Hewlett Packard Laser and Inkjet, Canon, Tektronix.
Scanners: - Microtek Scan Maker, Hewlett Packard

SOFTWARE

Applications:

Operating Systems: Prism, Ms Office 95, 2010. Corel WordPerfect suite 8, 2011 Lotus SmartSuite, MS Outlook 97, 2010, MacAfee, Norton, Check It Pro. Microsoft Windows NT 4.0 and 3.51, Windows 95, 2000Plus, XP, Vista, Windows7, Windows 8, OS X Systems, ASP.Net, ERP, SAP Business, Bloomberg Systems, IC Systems, Bloomberg QR Screen Systems, VPN-Networking, Citrix Cloud Mobile Systems. PC hardware, and printer troubleshooting and maintenance Active Directory/Group Policy BlackBerry/PDA and Personal Mobile Device. lPhone Android Active Sync support.

Professional Experience

Confidential

Network Technician

Installing and configuring Windows's 2000 XP Vista Win7, And 8 Professional OS X Mountain Lion
Setting up User accounts, permissions and resetting passwords
Setting Workstation to join Domain
Configuring TCP/IP, DHCP, DNS, WINS, TCP/IP Printing
Interfaced with end users to resolve hardware and software problems.
Installed and configured hard drives SCSI, IDE, and EIDE
Provide connectivity to OCP Personnel located at all the District of Columbia Agencies
Installed and configured Microsoft Exchange Server 4.0
Created and managed user accounts in Microsoft Exchange Server
Created user profiles from Microsoft Outlook E-mail to OCP Personnel
Performed backup using ARCserveIT 6.61
Installed and configured InocuLAN anti virus scan for servers
Installed and configured McAfee anti virus scan for workstations
Provided assistance in completing all tasks assigned to the Project Manager.
Installed and configured Windows for Workgroup 3.11, Windows 95, 98, 2000, XP Vista, Win7, And 8 Professional.
Resolved problems associated with Windows 3.11, 95, 98 2000 XP Vista Win7, Win 8 Professional, and OS X Systems.
Recommended and loaded service packs
Participated in the Y2K contingency plan for our clients.
Diagnosed, repaired and installed various types of computer systems like Compaq, Dell, HP, and IBM
Installed and configured various applications.
Diagnosed, repaired and installed various types of printers, Modems and other peripherals.

Additional Experience

Confidential

Network Technician

Installation and configuration of Windows NT 4. Workstations
Network management duties include setting up user accounts, permissions
Setup Workstations to join network
Configured TCP/IP, DHCP, DNS
Provided solution to hardware and software related problems for users
Responsible for network backup, Help-Desk support and performance analysis.
Providing technical support for On-site and remote end-users.
Install and configure Hard Drives SCSI, IDE, EIDE
Worked on vendor update questionnaire forms.
Reconciled and took calls from vendors and answered their respective questions.
Entered information into the PRISM.
Collected 3 in 1 Purchase Order Requisition Forms.
Reconciled and entered information into PRISM.
Trained more than 30 TCBA staff on vendor update and input purchase requisition.

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