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Resident Field Service Engineer Resume

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Lasvegas, NV

SUMMARY:

  • Led various projects, able to multitask, plan, and execute projects with limited resources and time constraints.
  • Ability to sell, implement ideas to bring efficiency, promote enhanced project flow, cost cutting and time reduction realistically.
  • Good communication skills orally and written with internal and external customers.
  • Managed individuals/team/projects with great ease and focus as to what objectives are.
  • Able to hear/read and comprehend information, extract critical points, then help others decipher and
  • Contact various technical/marketing/R&D/business units to request/arrange informational meetings, special internal and external customer requirements.
  • Installed, configured, and maintained HW and SW telecom equipment, Confidential various customer sites across North America and some points in Europe.
  • Recruited and presently recruit engineers from several universities, represented Alcatel Confidential career fairs, lecture college, high - school, and elementary students on careers as engineers in the telecommunications industry.
  • Provided support and consultation for purchasing of equipment of over $450K cumulative for HW and SW system testing for Alcatel external customers(SPRINT, ATT, VERIZON)---HUAWEI customers(TATA, Bestel, SUDDENLINK, MEDIACOM, XO COMMUNICATIONS)—NOKIA customers(COMCAST, 360 NETWORKS, CABLEONE, US TELEPACIFIC, GLOBAL CROSSING).
  • Setup training classes for engineers, for NOKIA regarding their preparation for field work. Such as initial turn-ups, system testing verification and maintenance for external/internal customers.

TECHNICAL SUMMARY:

  • Alcatel-Lucent(NOKIA) DWDM equipment 1830 PSS1/4/16/32(DWDM)—1850 TSS100(MSAP)---1354 PhM Network Manager---WebUI—CLI.
  • Alcatel-Lucent(NOKIA) 1621 SLE, 1626 LM(DWDM equipment), 1677 SONET link(SONET).
  • Alcatel(NOKIA)1630 SX/CSX/GSX,1631 SMC,1631 LMC digital cross-connect equipment(DACS).
  • HUAWEI 1600A/G/NA, HUAWEI 6800A---DWDM equipment
  • Alcatel's(NOKIA) Flashcuts, 163X System Expansions, SIEMENS BPON solution(triple play-Video, Data, POTS,and DS1)—CALIX C7(PON solution)---MOTOROLA AXS2200(PON solution)
  • ERICCSSON’s MSAP(multi-service access platform)-PON(passive optical network—providing triple play(voice-data-video via the ONT(Vinci, Ericsson) T100, OLT), DSX,UPSR,ADSL, POTS, DS3, OC3, Ethernet, GigEthernet.
  • WebUI, 1354 PhM, T2000 NMS, PROCOMM PLUS, PUTTY, TERA-TERM, NAVIGATOR software, WebLCT NMS, Microsoft Office, JDSU 5000, JDSU 5800(DWDM/SONET test set)-JDSU 6000(DWDM/SONET test sets), JDSU 8000(10G SONET equipment), fiber fault finder, video fiber scopes, power meters, JDSU 10G and OC192 test sets, OTDR testing.
  • OSA(Optical Spectrum Analyzer)---power meters—fiber scopes---manual attenuators.
  • EXFO OTDR and ASYNC, OC-n signal generator.
  • CLI(common language interface), EMS(Element Management System-Solaris and Oracle base), TL1 computer lang.,PC., GUI applications.
  • Familiar with ABACUS test equipment, SMARTBITS, Bulk-Call generator, T-Berd 310/224/209/2209/2310,Digital Lightwave test equipment, Microwave Logic test set, CERJAC, Tautron,TEKTRONIX test set.
  • 1830 PSS-1/16/32(DWDM equipment—OC192, 10G, 40G, 100G)
  • 1850 TSS100---MSAP(SONET-OC192-OC48-OC12-OC3-DS3-DS1) equipment.
  • 1630 SX/CSX/GSX,1631 SMC, 1631 LMC, System Flashcuts, 163X System Expansions/Growths(DACS)
  • SECURITY LEVEL CLEARANCE---- NACLC/Secret—10 YEARS(expire 2023)

PROFESSIONAL EXPERIENCE:

Confidential, LasVegas, NV

Resident Field Service Engineer

Responsibilities:

  • Reside, live and work in Seoul, South Korea(Pyeongtaek City, KOREA)
  • Maintain and service the following equipment……
  • ALU 1677 SONET LINK--1626 LM(Light Manager-DWDM)--1621 SLE(Submarine Line Extender)
  • Travel to US ARMY/AIR FORCE bases and ROK(Republic of Korea) bases in SOUTH KOREA performing preventive maintenance on ATM, SONET and DWDM equipment.
  • Maintain the KOTNET system---A joint venture between the US government and the KOREAN government which consists of the SONET RINGS, ATM and DWDM equipment in the NORTHERN REGION of SOUTH KOREA.
  • Travel to various sites/cities throughout South Korea(Pyeongtaek, Osan, Seongnam, Seoul, Uijeongbu, Songtan).

Confidential, Dallas,TX

Senior Field Service Engineer

Responsibilities:

  • Perform detailed analysis, install, test/turn-/up/maintenance and troubleshooting on Alcatel equipment(100% travel nationwide).
  • 1830 PSS1/16/32---DWDM equipment---1354 PhM---WebUI—OC192, 10G, 10GE, 40G, 100G DWDM,
  • Experience with OADM, FOADM, ROADM and TOADM—Linear and RING configurations.
  • 1850 TSS100---MSAP(SONET-OC192-OC48-OC12-OC3-DS3-DS1) equipment.
  • 163X products various DACS(digital x-connects, 1630 SX, 1631 SMC, 1631 LMC) equipment across North America and some International points of interest----TL1 programming language.
  • Focus on the ATT account----performing system UPGRADES on all of the Alcatel 1631 LMC DACS’s across the nation.---Matrix upgrades, System Expansions, LEAF ADD’s.
  • Initial turn-up, expansion of system matrices, grew additional capacity onto systems, tested out DS1’s, DS3’s, VT’s, STS1’s, OC3’s, and OC12’s on new and existing DACS systems.
  • Consult fellow engineers on system setups, growth potential, technical advisory and technical support.
  • Experience with writing MOPS, Detailed MOPS, Initial Turn-up&Test procedures.

Confidential, Dallas, TX

Field Service engineer

Responsibilities:

  • Perform detailed analysis, install, test/turn-/up/maintenance and troubleshooting on Alcatel equipment(100% travel).
  • 1830 PSS1/16/32---DWDM equipment---1354 PhM---WebUI—10G, 10GE, 40G, 100G DWDM,
  • Experience with OADM, FOADM, ROADM and TOADM—Linear and RING configurations.
  • 1850 TSS100---MSAP(SONET-OC192-OC48-OC12-OC3-DS3-DS1) equipment.
  • 163X products various DACS(digital x-connects, 1630 SX, 1631 SMC, 1631 LMC) equipment across North America and some International points of interest----TL1 programming language.
  • Focus on the ATT account----performing system UPGRADES on all of the Alcatel 1631 LMC DACS’s across the nation.---Matrix upgrades, System Expansions, LEAF ADD’s.
  • Initial turn-up, expansion of system matrices, grew additional capacity onto systems, tested out DS1’s, DS3’s, VT’s, STS1’s, OC3’s, and OC12’s on new and existing DACS systems.
  • Consult fellow engineers on system setups, growth potential, technical advisory and technical support.
  • Experience with writing MOPS, Detailed MOPS, Initial Turn-up&Test procedures.

Confidential, Richardson,TX

Optical Test engineer

Responsibilities:

  • Experience with DWDM(Dense Wavelength Division Multiplexing) equipment.
  • 1600A/G/NGA---6800A---DWDM equipment 10G, 40G systems.
  • Network Management Systems---T2000/U2000---NAVIGATOR—WebLCT---DATACENTER
  • Perform initial turn-ups, software upgrades, maintenance and system capacity expansions.
  • Provide technical assistance for customers with Huawei DWDM equipment.
  • Optimize equipment, experience with FOADM, ROADM system networks for proper power levels, OAU, OBU, OPU modules.
  • 50-100% travel across the United States.
  • Experience with writing MOPS, Detailed MOPS, Initial Turn-up&Test procedures.

Confidential, Dallas, TX

Field Service engineer(contractor)

Responsibilities:

  • Perform detailed analysis and troubleshooting on Alcatel equipment(100% travel)
  • 163X products various DACS(digital x-connects, 1630 SX, 1631 SMC, 1631 LMC) equipment across North America and some International points of interest.
  • Primary focus on the ATT account----performing system UPGRADES on all of the Alcatel 1631 LMC DACS’s across the nation.---Matrix upgrades, System Expansions, LEAF ADD’s.
  • Initial turn-up, expansion of system matrices, grew additional capacity onto systems, tested out DS1’s, DS3’s, VT’s, STS1’s, OC3’s, and OC12’s on new and existing DACS systems.
  • Consult fellow engineers on system setups, growth potential, technical advisory and technical support.

Confidential,TX

DACS engineer(contractor)

Responsibilities:

  • Processed circuit information from Alcatel/Tellabs/Lucent DACS
  • Retrieved cross-connect information for DS1s/DS3/OC3/OC12/STS1/STS3c/STS12c cross connects from DACS and/or DSX panels.
  • Retrieved and documented/populated spreadsheets with the status of ports and embedded facilities from DACS and/or DSX panels.
  • Validated status of circuits marked for disconnect, to be provided by customer.
  • Interfaced with SBC webpage data, Verizon webpage, Xng webpage/database retrieval systems and GRANITE databases.
  • Created end-to-end connectivity tables for each MTSO by combining the software cross connect information with the physical cross connect and cabling tables.
  • Performed logging in to DACS’s with live “traffic” on system.

Confidential, TX

System Test Engineer(contractor)

Responsibilities:

  • Perform testing, troubleshooting on the PON(passive optical network)solution. Experience on SIEMENS ONT/ONU---this equipment provided Triple-play(voice-data-video)to the customer premise(residential or commercial).
  • Testing involved Video Return Path verification, Regression testing(verifying proper alarm&reporting features) such as commercial power loss, battery loss, video&Ethernet loss.
  • Verification of continuous POTS service after ONT/ONU power failure
  • Incorporated the use of SMARTBITS and SIEMENS EWSD switch in the testing and verification of the ONT/ONU functionality.
  • Experience with the CALIX C7 PON solution.
  • Experience with the MOTOROLA AXS2200 PON solution.

Confidential, TX

Field Service Engineer(contractor)

Responsibilities:

  • Perform detailed analysis and troubleshooting on Alcatel equipment(100% travel)
  • 163X products various DACS(digital x-connects, 1630 SX, 1631 SMC, 1631 LMC) equipment across North America and some International points of interest.
  • Initial turn-up, expansion of system matrices, grew additional capacity onto systems, tested out DS1’s, DS3’s, VT’s, STS1’s, OC3’s, and OC12’s on new and existing DACS systems.
  • Consult fellow engineers on system setups, growth potential, technical advisory and technical support.
  • Experience with writing MOPS, Detailed MOPS, Initial Turn-up&Test procedures.

Confidential, TX

Field Application Engineer(contractor)

Responsibilities:

  • Provided Customer Support(7X24X365) to customers calling in for technical assistance on Entrisphere’s MSAP(BLM-Broadband Loop Multiplexer).
  • Performed install, test, troubleshoot on the PON(passive optical network-OLT, ONT-Vinci, Entrisphere), which involved the MSAP(multi-service access platform)---this equipment provided Triple-play(voice-data-video)to the customer premise(residential or commercial). The MSAP equipment also provided ADSL, POTS, OC3, DS3, T1, Ethernet, GigEthernet service. All of this could be provided over a UPSR ring involving single or multinodes.
  • FTTP, FTTH, service to the end consumer(residential or commercial)
  • EMS(Element Management System), it was Solaris and Oracle based.---involved incorporating single or multinode access in a network via GUI system.---able to provision, setup, upgrade remote MSAP platforms.---provide maintenance, alarm history, event history on nodes in the network.
  • The MSAP used the CLI(common language interface, used in the Data world)interface, TL1 interface(used in the telecom environment) and the EMS with GUI interface.
  • The BLM(Broadband Loop Multiplexer)interfaced with the Taqua switch, Siemens switch and the DMS 10.
  • Experience with writing MOPS, Detailed MOPS, Initial Turn-up&Test procedures.

Confidential, Carrollton,TX

Test Engineer

Responsibilities:

  • Perform detailed analysis and troubleshooting on Alcatel equipment(100% travel)
  • 163X products(various DACS equipment) across North America and some International points of interest.
  • Expansion of system matrices, grew additional capacity onto systems, tested out DS1’s, DS3’s, VT’s, STS1’s, OC3’s, and OC12’s on new and existing DACS systems.
  • Consult fellow engineers on system setups, growth potential, technical advisory and technical support.
  • Experience with writing MOPS, Detailed MOPS, Initial Turn-up&Test procedures.

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