| EMPLOYMENT HISTORY: System Administrator Confidential - Helpdesk support Troubleshoot and resolve hardware and software issues in a timely manner.
- Liaise with vendors to ensure the timely resolution of problems.
- User maintenance Active Directory, Exchange, GE Centricity RIS, GE PACS-IW.
- Symantec Endpoint Protection Administer and monitor to ensure that clients are being updated and addressing any issues that may arise.
- Imaging desktops using Acronis True Image
Confidential Coordinate scheduling for transporting patients to and from radiology department while adhering to HIPAA compliant safety standards. Confidential - Implemented a more cost effective environmentally friendly solution through electronic fax and converting documents to PDF instead of printing. I also helped to maintained data integrity by analysing exception reports and promptly correcting errors
- Manage network of over 200 W2K and XP clients, and liaise with consultants to rectify issues in a timely and efficient manner to minimize downtime.
- Administer Active Directory, DNS, DHCP, ISA 2006, Visnetics mail server, McAfee antivirus enterprise edition and WSUS.
- Administer IBM rack and Blade servers Windows server 2008 installed on the blade servers and Windows server 2003 on Virtual servers .
- Monitor Backup Veritas backup exec .
- Troubleshoot hardware and software issues and updating in-house ticketing system.
- Maintain data integrity by monitoring exception reports on a daily basis and taking the necessary corrective measures.
- Installing and troubleshooting network printers HP Laserjets and Xerox Workcenter scanner/printer .
- Imaging desktops and servers using Norton ghost.
COMPUTER SKILLS: Windows Operating Systems, Microsoft Office, Outlook, Symantec Endpoint, McAfee EPO, ISA 2006, Counterpoint POS, Active Directory, PcAnywhere, UltraVNC, Visnetic mail server, Exchange 200 7, Acronic True Image |