Summary

• I am submitting my resume in hopes that I may be suitable for the position of Software Trainer have a significant amount of experience in the area of training computer software and developing education materials and I enjoy helping others feel comfortable working with computers. Having read the job description on your website, I believe that I would be an ideal candidate for the position you are seeking to fill.
• I have been a Registered Nurse for over 20 years and have worked in the medical field for 26 years. As a medical software trainer/programmer, I have developed and effective style of teaching and further enhanced my interpersonal skills. As a registered nurse, I am comfortable supervising others but also appreciate working along side of them and pitching in on all levels of care in a fast-paced environment. I enjoy being a part of a team and also function well independently
• I am presently completed my Bachelor's Degree in Health Information Technology and am I looking for new challenges in this field. I believe with all the above skills that I would be a good asset to your company.
• I ask that you give me the opportunity to discuss my potential with you or a representative of in person. Thank you for taking the time to review my resume and I look forward to speaking with you.
• SUMMARY :LPN since 1981, RN since 1991 with direct patient care experience in Emergency Room Medicine and private duty home care. Computer technology experience in the development and training of electronic medical records software. Proficient in Windows/Office/Internet applications. Excellent communication, organization, and time-management skills.

EXPERIENCE:

Confidential

• Assist with development of testing plans and testing documents, including use case development.
• Understand workflow to be included in test scripts
• Perform testing to include ADT, unit and integrated testing for new activations and software upgrades
• Work under the direction of testing coordinator to gather review testing outcomes
• Follow methodology for logging testing issues
• Provide on-site support during activations
• Follow standard QA mythology and process
• Document outcomes of assigned testing tasks
• Create test scripts according to workflow of NSLIJ Health Systems

Confidential

• Provide second level support for the following applications:
• Canopy, OTTR, Med links, Nurse Call , DigiChart, Sunrise Patient Flow, WellSoft, OBTracvue, Provation, Hugss.
• Attended Committees to facilitate knowledge of desire stap and gap analyses
• Provided data to help with running reports needed for CMS
• Build order sets, views, security in all applications.

Confidential

• Maintained and excellent communication with personnel at all times to expedite accurate system training process. Effectively motivated all employees during training.
• Provide ongoing training and support to all staff throughout HCA on software related to Case Management for Adult, Pediatric and Psychiatric Patients,
• Facilitated knowledge of current state, desired state, and gap analysis of core clinical processes that are enabled by clinical information technology, being mindful of operational requirements/ constraints and conflicts. Worked collaboratively with QA to evaluate outcomes, and opportunities for improvement in conjunction with MIDAS software application that interfaced with MEDITECH software.
• Maintained a trusting and effective relationship with all employees, administration and co-workers. . Assisted clinical managers in identifying information systems needs and project management related to the MIDAS information systems.
• Trained nurses and physicians on MIDAS software as well as SmartConect
• Provided training on all different types of hardware, including tablets, slates and PC's
• Maintains a current knowledge of a trends and issues in health care b assisted in developing Care Coordination program for HCA and implementing it into the MIDAS software. c Structure and hierarchy of the organization.
• Functionality expertise for clinical applications supporting core patient care processes and their relationship to other organizational information systems.
• Had frequent interactions with customers, vendors, decision-makers, executive management, and other stakeholders within and outside the organization to define project deliverables, create schedules, and measure quality of service.
• Manages technical aspects of networking projects on a day-to-day basis so as to ensure timelines, deliverables, and quality objectives as defined are met or exceeded.
• Able to Act independently, often without direct input from Management, traveling weekly to different hospital locations within the HCA Corporation throughout the United States.
• Provides mentoring and supervisory duties for contract employee resources, throughout all 160 hospitals of the HCA Corporation.
• Acts as mentor/ advisor to peers, and other full-time employee team members during the MIDAS project.
• Responsible for reporting project status within and outside the department of the MIDAS Implementation.

Confidential

• Works in conjunction with project team on the development of the end-user Touchworks/Allscripts Enterprise, Outpatient application
• Assist with the development of clinical workflows
• Communicates with stakeholders and project manager progress of implementation.
• Responsible for the development and implementation of 'future state' workflows
• Participates in all aspects of application testing and build
• Resolves end user support activities in responding to 'How To' questions
• Provided one on one training sessions for physicians.
• Provided training in a classroom setting for clinical personnel.
• Participates and assists with organizing and activities relative to application upgrades
• Performs trouble shooting application issue resolution
• Assist with issue escalation process
• Establishes and maintains the TouchWorks /Allscripts V.11 Enterprise application support model and processes
• Interfaces with AHS support staff relating to application issues
• Performs the analytical design for application 'set-up' decisions
• Develops end-user application requirements and provides a conduit for end-user enhancement requests
• Facilities relationship between the end-user and the TJU IT department for TouchWorks issues and Identified process improvement opportunities utilizing available technology.
• Computer Literate Microsoft Office and Project
• Excellent Communication and group facilitation skills
• Detail oriented and able to work independently and in a team setting

Confidential

• Utilize nursing skills and knowledge to create and program customized templates within the software to be used by physicians in place of paper charts
• Educate and train physicians and their respective office staff in the use of Electronic Medical Records software applications Chartmaker and Dragon Naturally Speaking.
• Formulate teaching methods and plans to suit the requirements of each office in regards to specialty, size, and work flow
• Create education documents to facilitate learning
• Serve as a consultant for the physicians and office staff on the integration of an EMR
• Effectively communicate with physicians to identify and meet their needs
• Function independently with strict adherence to deadlines
• Lead in the development of new products and educational tools
• Research E M Guidelines for documentation

Confidential

• Responsible for the care of a ventilator patient.
• Maintaining patients airway, checking vent settings and suctioning
• Educate family and patient on importance of Physical therapy and repositioning.

Confidential

• Staff Emergency Nurse, responsible for assessment of both acute and non acute patients.
• Responsible for complete patient care, from admission to discharge of admission to hospital, including EKG's ABG s IV's Medications, and all other physician orders
• Participate and lead various programs for Quality Assurance
• Organize and implement educational programs for both patients and staff
• Worked with Woman Against Abuse to implement a program for abused women that came to the emergency room.

Confidential

• Staff Emergency Nurse, responsible for assessment of both acute and non acute patients.
• Responsible for complete patient care, from admission to discharge of admission to hospital, including EKG's ABG s IV's Medications, and all other physician orders
• Participate and lead various programs for Quality Assurance