Systems Manager Resume Profile
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SUMMARY OF QUALIFICATIONS
- Twenty-three years of active duty Air Force service ten years of service in Logistics/Fuels Management thirteen years experience as a Network/Telecommunications Engineer specializing in engineering, configuration, installation, and maintenance of long and short haul circuitry, LANs, MANs, WANs, numerous transport systems, and managing thereof. Managed and led numerous organizations to high standards and exceptional accomplishments. Captured several team and individual recognition awards while leading a team of 42 communications personnel. Worked as an Enterprise Controller at the C2BMC Command Center CCC in overseeing network management and monitoring of the Ballistic Missile Defense Communications Network Raytheon Company . Managed and led a team of 14 personnel in the CCC in monitoring and maintaining network communications and network security of the Ballistic Missile Defense Communications Network.
- Experience with LAN, MAN, and WAN networking protocols including RIP, IGRP, EIGRP, OSPF, BGP, IP, TCP and UDP, VPN, VLANs, Ethernet, and 802.11xx
- Experience in telecommunications/networking, DSN, DRSN, DSL, ATM, Cisco switches/routers configuration and installation 1900, 2500, 3500, 4000, 5000, 6000, 6500 and 7000 fiber optic modems, CSU/DSU, WAN MODEMs, etc fiber optic and copper cabling fabrication-DB9/15/25/37, RJ11/45, MM/SM hot melt and Unicam
- Experience with 'fixed' Technical Control Facility TCF equipment including IDNX, Promina 400/800, ATM, SONET, FCC-100/98/99 and Defense Red Switched Network DRSN , Digital Patch and Access System DPAS
- Extensive experience of TCF operations/management platforms to include documentation, personnel management, FaCIT, Remedy, HP Openview, Spectrum, DISA circulars, local operating instructions, Master Station Log, and telecomm standards
- Network Operations Security Center experience in working with GEM-Lite, GEM-X, Tivoli, Orion Network Performance Monitor, Ace Live, Remedy, Cisco Works, HP Openview, and NeuralStar
- Working knowledge and ability to administer, load and troubleshoot cryptographic equipment to include KIV-7, KIV-7M, KG-84A, KG-175 TACLANE , and KG-194
EXPERIENCE
Confidential
- Promoted to BNOSC Operations Floor Lead, March 2011 Leads 7 Network Defenders and 7 Enterprise Controllers in maintaining and monitoring of the Ballistic Missile Defense Communications Network
- Oversees network management and monitoring of the Ballistic Missile Defense Communications Network
- Monitors network management software GEM-Lite, GEM-X, Orion Network Performance Monitor, Ace Live, and NeuralStar , generating ad hoc queries for network assistance, and directing courses of action
- Sustains a watch on network performance characteristics and infrastructure, and recommends adjustments
- Centrally monitors and controls network infrastructure, available bandwidth, hardware and server devices, and performs network characterization and optimization to ensure efficient use
- Analyzes logs and responds to detected security incidents, network faults errors and user reported outages
- Interfaces directly with customers to provide on-going trouble status and/or to accept customer trouble claims
- Authored/edited numerous Operating Instructions and training program task breakdowns for position qualification
Confidential
- Manages critical network security compliance orders for AFSPC systems/enterprise networks by ensuring accurate application, tracking, and reporting to higher headquarters
- Subject Matter Expert for inter-mission network connectivity by providing consolidated situational awareness of communications network status to 14th Air Force commander and Major Command leadership
- Developed checklists for MCCC ops desk ensured complicated tasks to be completed promptly and correctly
- Authored and briefed weekly network operations intelligence briefing to AFSPC Communications and Information Director A6 provided up to date information affecting space assets used in war fighting
Confidential
- Engineered, fabricated, and installed eight 9.6Kbps command and control message system circuits to interface with legacy systems located at Vandenberg AFB, Cheyenne Mountain AFB, and Dahlgren NB. Circuits consisted of unbalanced, synchronous/asynchronous EIA 232 DB 25, 15, 9 connectors interfacing SDIN timeplex multiplexers, mark/space boxes protocol translator , Dell PowerEdge 2850/2950 servers, and Cisco switches
- Authored technical drawings for Telecommunications Service Request/Service Order completion showing EIA 232 standards to the pin-out level identifying rack elevation for mark/space JANAP 128 to TCP/IP protocol translation , Dell PowerEdge 2850/2950 servers, Cisco 1900 series router, and patch panels/ports, etc.
- Managed multi-million dollar voice and data install projects/contracts for United States Air Force Space Command throughout the theater
Senior Network Engineer
Confidential
- Managed and maintained 4.5M data and voice infrastructure consisting of 56 unique quality service secure communications circuits supporting the 303d Intelligence Squadron
- Authored 28 operating instructions providing clear guidance on daily operations, circuit outage tech procedures, and emergency action procedures
- Implemented, documented, trained, and performed configuration/VLAN database back-up procedures for Cisco 6509 switches
- Developed equipment rack drawings and circuit diagrams poised the unit for its largest planned network upgrade by providing 100 accuracy and accountability of 56 critical circuits, 1000 network nodes and 4.5M worth of network communications equipment
Confidential
- Led over forty Technical Control Facility TCF personnel. Managed communications support and systems control activities for MacDill's Global Information Grid GIG in support of the Wing, US Central Command USCENTCOM , United States Special Operations Command USSOCOM , Defense Information System Agency DISA , and 49 tenant units. Station included transport systems such as ATM, SONET and Promina
- Supervised implementation of 50 technical solutions for base customers 1.2M worth of equipment installed installation of Cisco 2500/4500 series routers, 4000, 1900 switches, and WAPs supporting 802.11b/g
- Collaborated with Foundry Networks and General Dynamics engineers on reengineering/upgrading Metropolitan Area Network infrastructure consisting of 140 network devices ITN and EBN including BigIron, FastIron, EdgeIron and PoE devices
- Managed communications operations for Davis Conference Center which has hosted numerous dignitaries including the President of the United States and Chief Staff of the Air Force.
Systems Manager
Confidential
- Implemented a training program for 91 contingency planners established 119 training tasks developed records,
- Developed/provided Promina cut-sheets for combat communication technicians supporting contingency bare base operations Identified card/port configuration QASD, PRC, TRK2, TRK3, etc.
- Installed classified VTC circuits for USAFE flag officers from PoP ISDN lines to VTC center Tandberg/KIV-7
- Communications and Information exercise, contingency, and deliberate war planner planned and developed the full spectrum of communications for exercises, contingency and war planning operations throughout USAF Europe area of responsibility
- organized and provided task qualifications
Senior Network Engineer
Confidential
- Utilized newly acquired CCNA certification installed PACAF's first-ever classified Gigabit Ethernet backbone replacing legacy Catalyst 5000 switches with Catalyst 6006 switches wrote and configured a VLAN architecture and IP addressing scheme CIDR/VLSM on a star topology with the center of the star supporting layer three routing functions via the Multilayer Switch Feature Card MSFC standardized three communications closets and provided follow-on network support for 200 customers
- Terminated/installed a 72 strand fiber link supporting LAN connectivity performed hundreds of fiber terminations e.g. fiber optic MM/SM Hot melt and Unicam , fabricated hundreds of Cat 5/5e/6 Ethernet/FastE copper runs utilizing 568A/568B standards
- Operated and Maintained DRSN and VTC hubs supporting classified voice/video communications
Information Assurance Professional
Confidential
- Managed over 5M Global Command and Control System GCCS network and PACAF Network Operations Center network monitoring equipment Cisco Works, HP Openview
- Led Network Operations Security Center ops personnel immediate response to over 500 tier one trouble calls
- Authored network scanning procedures for NCCs command wide mapped 571 Internet Scanner SafeSuite ISS vulnerabilities for root, system, and user levels categories built UNIX, Windows, Cisco based scan policies
- Augmented Foal Eagle 2000 exercise at Youngsan AB, ROK remotely managed/maintained Cisco 7000, 6500, 6000, 5000 4500 routers/switches via Spectrum provided 99.9 availability/reliability rates
Telecommunications/Network Control Systems Technician
Confidential
- Troubleshot various circuits/networks AUTODIN, TCP/IP, FDM, TDM, DSN, FCC-100/98/99, IDNX, DPAS
- Authored training plans consisting of procedures for troubleshooting, documenting, and reporting circuit outages.
- Authored station qualification/evaluation tests, flow charts, and test procedures on data and voice circuitry
- Performed troubleshooting and performed in-service and out-service quality control test procedures utilizing Hekimian 3701, Fireberd 6000, T-Berd 2400, Protocol Analyzer, OTDR, and Oscilloscope
Fuels Specialist/Supervisor
Confidential
- Assisted in issuing over 500K gallons of petroleum products monthly supporting tactical, reconnaissance and mobility missions
- Managed Fuels Control Center Excellent rating during 1992 Headquarters ATC Unit Effectiveness Inspection
- Ensured quality of aviation and ground product fuels worked in base fuels laboratory developed special fuel testing procedures test procedures adopted by Air Mobility Command
