SUMMARY

• A highly competent and organized Systems Engineer with 6 Years of experience in Install, Configure, Analysis, Upgrades and Manage Virtualization Products in client/server environment.
• Expertise in areas of VMware Technologies, L3 VMware Technical support, Systems administration, Migrations, X86 Server Configuration, HP c7000 Blade Chassis, Cisco UCS 5108 Chassis, Automation, Hyper Converged Infra, Linux & open Source.
• Expertise in installing, configuring, upgrading, troubleshooting and managing VMware vSphere (6.x/5.x/4.x), ESX and ESXi (6.0/5.5/5.1/5.0/4.1/4.0 ) platforms, VMware Horizon View (VDI) (6.0.1/6.0) and administrating Windows servers 2003/2008/2008 R2/2012/2012 R2.
• Excellent experience in working on configuring ESXi hosts and clusters with all advanced features like HA, DRS, FT etc.
• Experience in handling backup and recovery modules of entire Virtual Infrastructure using Veeam Backup and Replication, Symantec Backup exec, CommVault, Veritas Netback up and VMware VDR/VDP.
• Worked on L3/L2 support for all Server related issues. Operation and maintenance of Windows, VMware ESXi, Backup, Network.
• Expertise in converting P2V and V2V migrations using VMware Converter and PlateSpin in a large environments and knowledge in creating Host profiles and applying them.
• Monitoring of VM's & ESXi server components (CPU, Memory, Disk, Network Utilization) and security hardening for Security Compliance.
• Good experience on working on VMware Site Recovery Manager (SRM) for maintaining business continuity and performing disaster recovery (DR) activity.
• In - depth Experience on VMware SRM and good at performing Recovery Plans involving failover and Failbacks.
• Strong working knowledge on VMware update Manager.
• Deployed vCenter Operations Manager (VROPS), leveraging its capability for proactive monitoring of health of the entire virtual environment.
• Worked on CISCO UCS Hardware, Including Configuration, Deployment, and Implementation.
• Experience with HP servers, CISCO UCS servers and Dell Power Edge Servers and Strong Implementation knowledge on configuring and managing HP c7000, Cisco UCS 5108 chassis.
• Configuring HP virtual connect, Server profiles and performing maintenance version upgrades.
• Good exposure in Planning, Designing, Implementing, maintaining and monitoring different storages Devices.
• Understanding of networking concepts, network & router Configuration, wireless security, TCP/IP, VPN, Content Filtering, VLANs, and routing in LAN/WAN, Ethernet Port and Wireless Networks.
• Installation and administration of Windows Active Directory, DNS, DHCP servers and Group policy.
• Experience in troubleshooting Active Directory issues (DNS, Replication, Server related issues & User related issues).
• Experience in configuring User Profiles in Active Directory and enabling access to the standard admin user.
• Good at Configuring RAID Groups, Hot spare drives, & Global Hot spares.
• Expert knowledge on configuring hardware iSCSi SAN, FC SAN, NFS and NAS storage to VMware ESXi hosts from vSphere client.
• Good Understanding on Hyper-converged Storage Technologies Nutanix and VMware Virtual SAN & NAS.
• Used best practices for Availability, reliability and performance of compute, network and storage resources to achieve dense virtualization ratios and balanced benchmarked performance numbers.
• Automated routine tasks related to Windows administration through PowerShell, Powercli.
• Experienced using an Information Technology Service Management (ITSM) System, Monitoring ITIL environments such as Change/ Incident/Request Management.
• Worked on Integrating BMC Remedy/ ServiceNow with external and internal applications.
• Possessing a proven ability to assist with the day-to-day running of an IT department and its business IT systems.
• Extensive knowledge of monitoring and controlling data security within guidelines to ensure compliance and report on possible improvements.
• Well mannered, articulate and able to act as point of contact for colleagues and external clients.
• Provided 24/7 On Call production support onsite and remotely on rotation basis

TECHNICAL SKILLS

Virtualization: VMware VSphere 4.0/4.1/5.0/5.1/5.5/6.0 , ESX Server 3/3.5/4.0, ESXi 4.0/4.1/5.0/5.1/5.5/6.0 , VMware update manager, VMware Horizon View, VDI vCenter server 4.0/4.1/5.0/5.1/5.5/6.0 and Virtual center server 2.5, VMware HA, DRS, DPM and FT, vMotion and Storage vMotion, VMware vCenter Converter 5.5/6.0, Vcops, SRM.

Windows Administration: Configuration of DNS and DHCP, Windows server 2003/2008/2008 R2/2012/2012R2/2016, Active Directory and Internet Information Services (IIS 8.5/8.0/7.5/7.0 ), creating users and groups, setting user access controls and Domain Controllers.

Networking: Cisco 25xx, 35xx Routers and 35xx Switches.

Network Protocols: TCP/IP, DHCP, HTTP, HTTPS, VPN, DNS, NTP, WINS, FTP, SSH and Telnet.

Storage: VMAX, VNX, NAS (NFS), SAN and ISCSI.

Server Hardware: IBM X Series, DELL PowerEdge, DELL PowerVault, HP ProLiant, HP c7000, IBM Blade center, Nutanix, Cisco UCS.

Automation: Strong knowledge of VMware vRealize Operations Management 6 (vROM).

Operating System: Windows Server 2003/2008/2008 R2/2012/2012R2/2016, Windows 7/8/8.1/10, Linux and Unix.

Antivirus: Symantec Endpoint, Norton Antivirus, McAfee.

Backup Software: Symantec Backup exec, CommVault, Veeam, Veritas Netback up tools.

Databases: Microsoft SQL Server 2005/2008/2008 R2/2012, Oracle.

Documentation Apps: MS Visio, MS Office 2003, 2007, 2010, 2013 and office 365.

Remote connectivity tools: Remote Desktop Services, VNC, Putty, Dame Ware Tree Size Professional.

Other Tools: Shavlik patching tool, WSUS, ZAM (Zen Assets Management), POB, HPOV, SEPM, MacAfee, Powershell Scripting, VB scripting.

PROFESSIONAL EXPERIENCE

Confidential - Charlotte, NC

Systems Engineer

Responsibilities:

• It's a Disaster Recovery project, the scope of the project is to restore all the affected servers and perform server hardening.
• Worked on server restoration and hardening of servers (Windows 2003/2008/2008 R2/ 2012/2012R2).
• Performed 1-Touch Bare metal Recovery (BMR) for Physical and CV VSA for Virtual machines using CommVault 9.
• Experience in Installing VMware VSphere 5.1/ 5.5 and created virtual machines on ESX 5.1/5.5 Servers. Created standard images and deployed servers from the images.
• Develop procedures and tools for build of the virtualization platform, design build of virtual machines, operations of virtual machines, operations and further development of the virtualization platform.
• Currently in the testing process of upgrading to 6.5 version and implement them in the network.
• Install and maintain VMWARE infrastructure servers and their routine upgrades.
• Experience with Cisco UCS, Cisco Director, Virtual Infrastructure on VMware, Installation, Upgrades and Patching.
• Worked on Cisco UCS Manager, UCS Central to build service profile and templates.
• Created ESX host templates local & global for Cisco UCS environment.
• Importing physical or virtual machines using the VMWare vCenter Agent Deployment.
• Worked on Central Management Server (vCenter Server) to manage all the ESX hosts in the datacenter.
• Worked with EMC and other vendors to troubleshoot issues and co-ordinate the maintenance on the arrays.
• Assure that recovery procedures are effective for the restoration of critical resources and for the resumption of critical business processes, Restoration via Media and Bare Metal.
• Managed day to day activities as a main point of contact for any failed backup/restore jobs.
• Installation of Windows 2012R2 and 2008R2 on HP ProLiant DL380 physical servers. Configured and troubleshooting the ILO errors.
• Worked on HP ProLiant DL380 G6/G7/G8/G9 servers. Accessed these servers through HP ILO to install new OS or restore from backups using 1-Touch recovery process from CommVault.
• Installation and configuration of Microsoft Windows 2008/2008 R2/ 2012 and 2012 R2 Servers on both physical servers and virtual machines.
• Installation, Implementing, Configuring and Administration of CommVault/Simpana.
• Working in Windows Server Team on Jobs Management modules on CommVault commcell console. Job manager is responsible for running and managing backup/restore jobs on distributed clients.
• Configuring & Managing CommVault Media Agents and Re-naming the media agent as per the requirements.
• Migrated Windows 7 to Windows 10 desktop and troubleshoot Applications with new Windows 10 OS.
• Develop procedures and tools for build of the virtualization platform, design build of virtual machines, operations of virtual machines, operations and further development of the virtualization platform.
• Installing McAfee and updating it to the latest EPO and adding affinity Rules to it.
• Designed and implemented the enterprise Windows 2003, 2008 & 2012 Active Directory & GPO’s.
• Creating and managing user accounts and the groups in Active Directory users and computers.
• Managed Active Directory and gave support to problems related to user accounts, domain accounts and managing permissions.
• Performed system and security Audits to define system service and security levels.
• Responsible for documentation of processes and changes in the network on a day-to-day basis.
• Performing backups of data on the servers as well as network backups.
• Creating resource pools and adding the VMs into the pools install, configure and manage a highly available and scalable virtual infrastructure.
• Monitor backup jobs, execute restore jobs, and restart failed jobs.
• Participate in the rotating on-call/after-hours & weekend support schedule as required.
• Documenting all the technical processes performed during the restoration project.

Confidential - Phoenix, AZ

Systems Engineer

Responsibilities:

• Installation and maintenance of all systems within a client’s digital environment. Design, Build, configure and manage New and existing environments on VMware 6.x/5.x and Performed Infrastructure Maintenance, upgrades and enhancements.
• Worked on Datacenter Consolidation, Migrations, Business Continuity, Backup and VMware administration.
• Co-ordinated with storage team for the data store consolidation and resize project after the vSphere migration from 4.1 to 5.5.
• Analyze the existing NetBackup environment and perform an operational review. The goal is to ensure that Clients backup environment is running optimally and setup to Best Practices.
• Administration of the whole NetBackup environment which included policy creation, install and configure NetBackup agent.
• Trouble shoot failed backup on daily basis and make sure all the failed backup are completed without fail.
• Configured new ESX Clusters in the environment for backups and managed over 3000 Server Backups (Windows, Linux).
• Provide technical assistance to resolve system problem and security issues with backup/restore functions.
• Managed day to day activities as a main point of contact for any failed backup/restore jobs.
• Automating tasks using PowerShell scripting and PowerCLI.
• Configured VMware HA, VMware DRS in acquiring higher efficiency for VMware Infrastructure.
• Implemented and managed HA and DRS clusters and Worked on VMware FT for critical VM’s.
• Experienced of making use of VMware Consolidated backup and data recovery appliances in backing up and restoring VM's.
• Configured VMotion for migrating VMs, HA for cluster atmosphere and DRS for load balancing company between multiple ESX hosts.
• Creating and deploying a VMs in vCenter / Deploying a Bare metal server for databases through Cisco UCS, Building Virtual Machines, Cloning & Migrating and Adding processors, RAM, NIC, disks to the VMs.
• Experience in Implementation of the Cisco UCS Blade Servers in datacenter & Created Service Profiles, Policies for BIOS, Boot, Power control, vNIC/vHBA Placement & Provisioning resource pools for servers, UUIDs, MAC addresses, WWNNs, WWPNs, Performed Zoning on Cisco MDS switches as per the design using Cisco UCS Manager.
• Large Scale Migration of existing VMs from HP Blades to Cisco UCS.
• Hands on experience physically and logically on Cisco and DELL switches and routers.
• Created PowerShell scripts for common tasks to manage large volume of servers.
• Migrated server workloads using industry standard tools such as Novell Platespin Migrate and VMware convertor.
• Virtualized Windows servers using VMware Converter and Performed P2V and V2V.
• Installed VMware vSphere 5.5 and created virtual machines on ESXi 5.5 Servers. Created standard images and deployed servers from the images.
• Installed and configured and worked on VMware Site Recovery Manager (SRM 6.0) for the disaster recovery and managed recovery plans as an upgrade from SRM 5.5
• Created Protection Groups and Recovery Plans using Site Recovery Manager (SRM) 6.0 and VMware best practices.
• Worked on replacing NIC cards, motherboard and updating firmware’s on Dell blade servers.
• Provisioning SAN LUN’s from EMC DMX, VMAX, VNX and VPLEX as per the client requirement.
• Performing LUN expansions and LUN migrations in VMAX and VNX, Implementing and administrating THIN Provisioning in VNX & VMAX.
• Closely work with Hardware vendors HP, IBM for mission critical hardware failure alerts.
• Experience with troubleshooting DHCP, WINS, DNS, SNMP, TCP/IP, setting up shares and permissions.
• Used BMC Remedy Tool for ticketing (Change Management, Incident Management, and Request Management).
• Resolved L2/L3 level troubleshooting incidents and changes through ITIL tool BMC Remedy.
• Responsible for providing Root cause analysis for BAU issues.
• Automating Daily dashboard reports and day to day tasks as part of BAU.
• Responsible for coordinating with solutions team and client for implementing proof of concepts on multiplatform infrastructure to meet the client requirements.
• Responsible for Implementing new projects and support existing BAU Infrastructure operations.
• Responsible for VM server builds life cycle, closely intact with Business Unit on server delivery and down time for maintenance activities.
• Simulations and Research on developing and implementing the appropriate solution for successful transformation.

Confidential

VMware and Storage Engineer

Responsibilities:

• Design, Build, Install, configure and manage VMware Virtualization based on vSphere (4.0/4.1/5.0/5.1 ) for Datacenter customers.
• Installing, configuring, administering, troubleshooting VMware server on ESX platform and VMware client, workstation.
• Installation of vCenter server and vCenter components.
• Creating Data centers in the vSphere Web client and adding the Hosts to the Data center.
• Created standard Templates and deployed servers from the Templates.
• Hot and Cold Cloning of Virtual Machines using VMware Converter and restored VM’s using Veeam Backup.
• Installing ESX and ESXi servers on HP, DELL and IBM hardware.
• Monitoring the memory usage, CPU usage and disk utilization of Backup servers.
• Configuring and Managing VMware cluster with High Availability (HA) and Distributed Resource Scheduling (DRS).
• Configured DELL, IBM, HP, EMC Storage for VMware HA/DRS clusters.
• Responsible to upgrade current NetBackup environment from version 6.5 to 7.0 and Setup and configure all new features with NetBackup for its effectiveness.
• Installation and configuration of NetBackup products on multiple OS platforms in Production, Development and Test Environment.
• Responsible for VM server builds life cycle, closely interact with Business Unit on server delivery and Downtime for maintenance activities.
• Cisco UCS Deployment and Implementation for Virtual Environment.
• Install and support Networks, troubleshooting and solving problems for Cisco customers and engineers.
• Providing L2/L1 Support on all Issues related to Virtualization Environment.
• P2V conversions of Windows servers using VMware converter.
• Creating a backup job and also took backup of data center on daily, weekly and monthly basis.
• Collaborating with VMware partners such as EMC, Dell and HP to provide speedy resolutions to customers.
• Configured RAID, NICS on HP, DELL blade servers.
• Responsible for Manage, Maintain, monitor DR ON DEMAND, a complete DISASTER RECOVERY SOLUTION by Confidential Ltd.
• Plan, Design and implement VDI solution for datacenter customers based on VMware View.
• Consolidation of physical environments into virtual by working in liaison with the respective teams.
• Worked on Incidents raised and completed change managements as requested.
• Work with customer on data center transformation activities and document accordingly.
• Monitored the servers, network devices through Solar Winds monitoring tool and resolved L2/L1 level issues raised.
• Reproduce complex issues to identify any anomalies in the virtual infrastructure and working closely with solutions team.
• Install, configure, Maintain DELL/IBM/EMC ISCSI/FC Storage Servers.
• EMC VNX Series Architecture, Configuration and Installation Dell MD Series Architecture, Configuration and Installation.
• Participate in the development and execution of the user acceptance test plans, as well as schedule testing.
• Create new documentation and processes as needed to help refine, optimize, and/or to establish network functions and processes.
• Accomplish customer ROR tasks with in time line to meet MAS audit.
• Automating Daily dashboard reports and day to day tasks as part of BAU.