TECHNICAL PROFICENCIES

Lotus Domino Notes releases 4.x, 5.x, 6.x, 7.x, 8.x and companion products PC Anywhere VNC Putty Radmin Diskeeper Network Associates Anti-Virus Suite including GroupShield for Domino McAfee Spam Killer for Domino Blackberry Enterprise server 3.x 6 now called BES10 Domino Traveler inception to current versions Veritas Backup Exec with Open file agent ArcServe 6.0 for NT with Open File Agent for Lotus Notes TSM MS Office 97 to 2010, Open Office, Star office OS2 Warp Warp4 Windows NT Server 3.51, 4.0, 2000, NET, 2003, 2008, 2012 Server and Enterprise Server Windows ver 3.1, 3.11, 95, 98, Windows NT Workstation, Windows 2000 Professional, Windows XP Professional, Windows 7 Linux RedHat AS ES and WS, SuSE 8.x 12.x, Mandrake 8.0 9.0 OpenBSD 2.4 4.x

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

• Self-employed consultant specializing in enterprise Lotus Notes consulting services.
• Provide day-to-day support services for domain hosting, name server services, SPAM and virus filtering for e-mail, and internet security setup and deployment for several small businesses.

Confidential

• Provide consulting services to identify and resolve issues in the Domino server environment.
• Document and present recommendations for improvements.
• Implement new cluster solution for failover and load balancing.
• Provide troubleshooting expertise in the resolution of issues for clients accessing the Domino Infrastructure via Citrix.
• Provide remote telephone support for client.

Confidential

• Provide consulting services and lead technical implementation services for several Domino projects at various IBM clients including:
• Mail migrations from Exchange to Notes including changing Blackberry access, configuring Domino WEB Access with Domino based encryption, setup native Domino server based archiving, convert Exchange Public Folders to Domino Mail-In databases.
• Mail migrations from Lotus Notes to Exchange including Outlook and Office 360 and convert Domino Mail-In databases to Exchange Public Folders.
• Implement new mobility infrastructure for proof of concept and pilot of the Domino Traveler server for access via ISO based mobile devices. Implement a secondary mobility infrastructure for Domino Traveler failover. Convert Traveler mobility environments to High Availability HA pool converting from a Derby backend to a SQL backend. Provide administrators training and support for setup and administration of the Traveler mobility server infrastructure.
• Setup Symantic SMTP gateways and VM instances including 6 inbound/outbound SMTP gateways using Symantec appliance code. Setup Symantec SMTP gateways hardware appliances in a multiple tiered SMTP environment using Symantec hardware appliances including isolation of inbound only, outbound only, and TLS only inbound/outbound servers, allow TLS appliances to be able to move messages using various different versions of public based encryption separate messages to be deliver to each systems such as Voltage, PaperClip and Ironmail or directly via linked TLS domains .
• Setup Permessa Email Control EM4 servers and hooks collection on all internal mail servers.
• Setup up Native Message Journaling and new redundant servers to ensure transfer of selected users to move messages to an external source for copy style message store to Autonomy Live Capture systems.
• Provide over all architecture consultation for various Domino based archiving to various archiving solutions from Native Notes to third party archiving solutions as well as methods and implementation of mass retrieval for the purposes of migrating from one mail system to another.
• Provide assistance to setup and trouble shoot new RSA servers to allow use of Software and hardware tokens for SSL encryption keys to be distributed to handheld devices mostly Blackberry based devices as well as desktop machines to use for VPN access to internal corporate systems.
• Design and implement Password policies via Domino including configuring different business units to be able to use different versions of SSO Single Sign-On and synchronized passwords using Domino to set access as corporate default access LDAP access to all external applications for security.
• Implement Sametime using a front end access via Symantec Instant Messaging Manager gateway.
• Rollout Notes 8 upgrade form Notes 6 and set the backend conversion of mail files to take advantage of the new ODS and template options for 15 000 plus users. Setup automation for Notes 8 to 8.5 upgrades and mail template roll out for 15000 Plus users. Supply third level support for issue that arise during upgrades. Provide automation for staged mail template and ODS version upgrades.
• Migrate different Domino Domains in a single Domino Domain 6 000 plus users and migrate users as well as multiple applications including simple applications such as mail-ins and more complicated proprietary, self-contained applications including LEI linked applications .

Confidential

• Provide technical expertise and leadership for several independent Children's Aid Societies upgrading to R5, R6, R6.5, R7 and R8.
• Provide support for BES Server upgrades, planning and implementation.
• Monitor and resolve issues pertaining to system performance, connectivity, mail routing, Domino administration, and network connectivity.
• Provide infrastructure, service and support for external messaging for several independent Children's Aid Societies.
• Migrate Core communications servers to new locations and authorities and redesign and deploy the Global address directory that all agencies share

Confidential

• Reviewed and assessed environment to complete upgrade from Domino R6 to Domino R8
• Setup test environment to assess core business applications for upgrade and resolve issues that occur running on the later platform

Confidential

• Monitored and resolved issues pertaining to system performance, connectivity, application integrity, and Domino system administration.
• Daily administration and problem solving for clients pertaining to Notes/Domino
• Manage and support the implementation of Notes on Citrix.

Confidential

• Monitored and resolved issues pertaining to system performance, connectivity, application integrity, and Domino system administration.
• Participated in Domino R6.5.4 upgrade project of the client's domain.
• The client domain consists of 12 clustered Domino Win2K Application Servers, 50 clustered Domino iSeries E-Mail servers and 12 clustered Domino Win2K Infrastructure servers including Blackberry Enterprise Servers, MMS servers, and WEB servers.
• Provided 24 hour 3rd level technical support and on-call server support.
• Provided technical planning and support services for application rollout and code updating in a timely and controlled fashion.
• Provided direction to implement proper controls for incorporating change into the mission critical application infrastructure.
• Documented and bundle work flow for application roll out for modular support across multiple companies.

Confidential

• Provided technical planning and support services for application rollout and code updating in a timely and controlled fashion.
• Help to implement proper controls for incorporating change into the mission critical application infrastructure.
• Monitored and resolve issues pertaining to system performance, connectivity, application integrity, Domino administration.
• The domain consists of 28 NT 4.0 servers running Domino R5.0.7 with LEI connecting to an Oracle backend.
• Build, update O.S., update Domino and migrate new servers.

Confidential

• Provided second and third level technical support services for the province wide secured email infrastructure.
• Implemented training plans to empower key Ministry personnel to monitor and support the infrastructure and facilitate transition to a remote support model.
• Provided technical planning and support services for independent domains wanting to upgrade to R5.
• Monitored and resolve issues pertaining to system performance, connectivity, mail routing, Domino administration, and network connectivity.

Confidential

• Architected and implemented a province wide Lotus Domino R5 communications infrastructure to facilitate secured email transmission for 7800 clients dispersed across 79 servers in 30 existing Domino R4.6 and 24 new Domino R5 domains.
• Architected, tested and implemented a core infrastructure to facilitate encrypted mail between the 54 separate domains utilizing R4.6 Directory Assistance and the R5 Directory Catalogue, Domino SMTP services, backup and recovery services, and remote control software.
• Trained support staff on administering the core environment and connectivity to the remote domains.
• Trained 120 local Domino administrators on managing their independent domains.
• Monitored and resolve issues pertaining to system performance, connectivity, mail routing, Domino administration, and network connectivity.
• Developed and populate new secured documentation database to house all pertinent site information
• Provided assistance to Agency personnel to manage internal network migration from the secure e-mail server connectivity perspective.

Confidential

• Provided consulting services to stabilize and optimize existing environment.
• Performed system testing and hardware, operating system upgrades for Y2K compliance.
• Architected platform change for new Notes environment.
• Generated proposal and implement domain name change to make Ricoh Canada part of Ricoh international.
• Setup and support of connection to Ricoh international.
• Prepared and implemented connecting new subsidiaries of Ricoh Canada into Ricoh's domain.
• Developed and maintained existing Notes applications.
• Changed and managed the switch from AS400 connection to new RS6000 AIX machines Note's Pump services .
• Migrated existing R4.x servers to R5.x.
• Consolidated Domino servers and implement partition servers for better fail over and higher availability.
• Provided on-going support services as requested by customer.

Confidential

• Implemented cc:Mail upgrade from DB6 to DB8 for year 2000 compliance.
• Implemented gateway connectivity strategy between Notes 4.6 domains and cc:Mail DB8 infrastructure.
• Implemented gateway connectivity strategy between Notes 4.6 domain and Microsoft Exchange infrastructure.
• Managed coexistence issues between the various mail systems in operation.
• Designed and built lab environments to facilitate testing.

Confidential

• Architected and implemented solution for splitting domains in Notes 4.6 environment.
• Redesigned and implemented architecture for Lotus Notes 4.6 servers running on NT 4.0.
• Designed architecture for incorporating upgrade process to Lotus Domino release 5.0.
• Installed and configured multiple MTA's /mail/application/web.
• Designed and documented web security and general Notes security.
• Coordinated and performed Lotus Notes client software installation on Windows NT, Windows 95 desktops.