EXPERIENCE:

Confidential

• Perform daily system monitoring tasks using SYSVIEW and Datacom utilities.
• Create and maintain DQRY users
• Problem solving, debugging and on-call support for all production, test and development regions
• Use system monitoring and performance tools AUTOSCOPE, Control Data Capture CDC
• Create, alter and maintain area tables for access through CA-IDEAL, COBOL, CA-DQRY.

Confidential

• Assist with upgrade of zOS, CICS, CA-Datacom and CA product suite to current releases.
• Move 25 regions from R11 SP03 to SP05 in preparation for R12 install.
• Upgrade CA-IDEAL, CICS SERVICES and IPC's Inter Product Components to R11.
• Debug issues with security interface ACF2 and Datacom products
• Stand up Test and QA environments in a new LPAR per DISA STIG requirements.

Confidential

• Implement Datacom R12 accounting for IOT Billing projects that support Indiana's Justice and Court systems.
• Review Datacom R12 configuration in preparation for Z/OS v12 and CICS TS 4.2 upgrade.
• Perform system monitoring tasks using DDUTIL, DBUTIL, SYSVIEW and VLSUTIL.
• Install Datacom Server 14.0 to access production, test and development regions.
• Create, alter and maintain area tables in Datadictionary for access through CA-IDEAL, COBOL, CA-DQRY.

Confidential

• Assist in Base Relocation BRAC move of databases to Ft. Knox location.
• Support applications using TAPDB databases that run the U.S. Army's personnel command worldwide.
• Perform daily system monitoring tasks using DDUTIL, DBUTIL and SYSVIEW.
• Problem solving, debugging and on-call support for all production, test and development regions.
• Run ad hoc DQRY reports for customers using SQL and DQL.
• Backup/restore of datasets, expand libraries, refresh data and perform routine maintenance using Datacom utilities, FDR/ABR, ROSCOE RPF's .
• Create, alter and maintain area tables in Datadictionary for access through CA-IDEAL, COBOL, CA-DQRY.

Confidential

• Develop new feature enhancements to Order Entry system for Verizon Business written in CA-IDEAL and CA-Datacom/DB.
• Integrate mainframe system with client server and web based applications.
• Complete detailed test plans and test cases for complex enhancements online and in batch.
• Document processes for users and prepare reports for management review.

Confidential

• Perform Datacom product installs including 10.0 11.0 upgrades.
• Provide support and apply maintenance using SMPE for all Datacom products including CA-IDEAL, CA-IPC's, CA-DQRY, CA-Datadictionary, CICS Service Facility in z/OS.
• Perform system monitoring tasks using DDUTIL, DBUTIL and DQRY reports.
• Backup/restore of datasets, expand libraries and perform routine maintenance using Datacom utilities and FDR/ABR.
• Create, alter and maintain area tables for access through CA-IDEAL, COBOL, CA-DQRY.
• 24x7 production support for Benefits Administration System application written in CA-IDEAL and COBOL.

Confidential

• Datacom to DB2 conversion for Verizon.
• Convert current application code back to business logic in the form of Use Cases.
• Extract existing Datacom data and prepare it for DB2 LOAD process.
• Run DDUTIL, DBUTIL reports to gather system information. Assemble URTs for batch processing.

Confidential

• Product Administration and remote support with CA-IDEAL and CA-DATACOM products.
• Perform library maintenance and system maintenance using CA utilities.
• Identify and correct system errors, product errors and application bugs. Provide end-user support.
• Rewrite Corporate System's TELECLAIM written in COBOL and CA-IDEAL using an ACA architecture.
• Develop major enhancements for Corporate System's TELECLAIM product used by insurance companies nationwide. Debug application problems and apply broke fixes.
• Annual presenter of IDEAL DEBUGGING AND PROBLEM RESOLUTION at CA-WORLD.

Confidential

• Support M M Mars Customer Service System CSS environment. Ensure CSS order entry system, a ten to fifteen million dollar daily production application, runs correctly. Maintain code, address broke fixes, debug code and develop minor enhancements using the CA-IDEAL language.
• Perform user support and system administration. Request system access for new users, correct production errors, online and batch, answer user questions and monitor system activity.
• Maintain test region data using DBUTIL.

Confidential

• Perform daily office administration including travel arrangements, expense reports, ordering, office supplies and catering arrangements.
• Design and prepare reports, documents and presentations using for thirty person audit department.
• Direct PC and LAN problems to appropriate HELP Centers. Perform daily LAN backups and needed restores.

Confidential

• Provide technical support for the 4GL product IDEAL which accesses CA's Datacom/DB, IBM's DB2, VSAM and sequential files in an IBM mainframe environment.
• Perform site administration tasks. Run CA utilities including VLSUTIL, and DBUTIL.
• Identify and resolve installation, maintenance and product usage issues.
• Debug client code, identify bugs, recreate problems and perform QA. Programming: IDEAL, COBOL and SQL.
• Write, edit and proof user guides, reference manuals and technical documentation related to software development.