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It Engineer Resume Profile

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SYNOPSIS:

Fifteen years of progressive experience in Information Systems as Sr. Administrator and engineer with demonstrated skills in Local and Wide area network design, implementation, support and maintenance. Network infrastructure planning, design and implementation. Extensive practical experience of systems analysis, design integration, Systems management and optimization, disaster recovery, security, client/server database management systems, team management, quality assurance, project management, product evaluation, research and procurement.

SKILLS:

  • Network Protocols/Standards: Local Area Network, and Wide Area Network design Physical Data Link Protocols Ethernet, Fast Ethernet, PPP Network Transport layer protocols TCP/IP, IPX/SPX, Net BIOS, OSPF, EIGRP, LAN/WAN switching, DHCP, DNS, SMTP, SNMP.
  • Hardware: CISCO routers - 7500, 2600 2500, 3800, CISCO LAN switches Catalyst 2900, 3500, 4500, 6500, CISCO Security Devices- PIX 616, ASA 5500, 3Com switches, Fast Ethernet Hubs, CSU/DSU, Modems, Compaq, Dell, RAID systems, IBM X3400 and 3500 series, Dell, Gateway Compaq Notebooks, HP Network printing systems, HP Jet Direct print servers, Xerox network printing scanning systems, Multimedia Hardware, Imaging systems.
  • Operating Systems: CISCO IOS, Novell NetWare v5, v4, v3, Red Hat Linux, HP UX, Windows NT 3.51 4.0 and 2000/2003/2008 server, VMware 5, Microsoft Internet Information Server v3.0, v4.0, v5.0, v6.0, and v7.0, Linux 6.1,7.0, 9.0, Wintel, Windows Vista/XP/2000/98/95, MS-DOS
  • Network Management: Microsoft SCOM 2012, Microsoft SCCM 2012, HP OpenView, CISCO Works 2000, MS Active Directory 2000/2003/2008, IBM Director, N.A Sniffer, Nagios.
  • Client/Server Database
  • Management Systems: Microsoft SQL Server v2000/2005/2008 for Win NT and 2000/2003/2008
  • Application Software: MS Access 2000/97, IBM Director, Borland Delphi 4.0, PowerBuilder 6.0, Visual Basic 6.0/5.0, Visual FoxPro, MS Office Professional, Corel Office 2000, MS Project, Microsoft CRM, Microsoft SharePoint, MS Exchange 2000/2003/2007/2010

EXPERIENCE:

Confidential

Sr. IT Engineer

  • Prepare reports on a weekly basis for the management review.
  • Manager clusters of MS SQL 2008/2012 Servers
  • Perform Network and Servers Setup/Maintain/troubleshooting.
  • Maintain and troubleshoot Cisco 2800, and 3800 routers, ASA 5520, PIX 515, and 4500 core switch.
  • Worked on various migration of Exchange 2003 to Exchange 2007 to Exchange 2010.
  • Multiple migration of EMC CX 300/700 and Dmx to VMax systems
  • Manage HP UX and Red Hat systems.
  • Follow ITIL v3.0 to improve the existing process for better customer satisfaction.
  • Administration and migration of SharePoint 2003 to 2007 to 2010.
  • Microsoft Azure cloud migrations.
  • Microsoft Office 365 migration
  • Manage and maintain BES 5, and 5.3
  • Develop a design and implement miniature cloud on Windows Hyper-V with Dell hardware for under 20,000.
  • Manage and support Avaya and Cisco VoIP phone systems for the corporate and customers.

Confidential

Sr. Systems / Network Consultant

  • Perform Network and Servers troubleshooting.
  • Maintain and setup new Cisco 2600, and 3850 Routers and 3550, and, 4500 Catalysts and troubleshoot any problems to existing Routers and Catalysts.
  • Setup and maintain Client VPNs and Site-to-Site VPNs.
  • Maintain EMC CX300, SAN and NAS. Used Replistore for replication and snapshots.
  • Manage IBM Blade servers with ESX 3 VMware running.
  • Manage and maintain MS Active Directory 2003, MS SharePoint, MS SharePoint, and MS Exchange 2003.
  • Migrate Exchange 2003 to Exchange 2007
  • Maintain Citrix system for remote users.
  • Manage McAfee antivirus for clients and servers.
  • Manage SAP ECC 6.0 and Oracle Financials ERP systems.
  • Manage EMC Networker backup solution for server backups.

Confidential

Sr. Systems Engineer

  • Lead and implement clinical application project. Coordinate with other team members to finish the project on time.
  • Lead Novell to Microsoft migration project
  • Perform Network and Servers troubleshooting.
  • Maintain and setup new Cisco Routers and Catalysts and troubleshoot any problems to existing Routers and Catalysts.
  • Introduced ITIL within the organization.
  • Manage Sonicwall and Checkpoint firewalls.
  • Setup and maintain EMC DMX, SAN and NAS
  • Secure Network Servers, Email system, and desktop from viruses using Symantec Norton Antivirus and Trend Micro.
  • Manage EMC Avamar backup solution.
  • Maintain and troubleshoot Citrix system for remote users.

Confidential

Network Specialist U.S. Department of Transportation

  • Day to day responsibilities includes but not limited to administering two Netware 5.0 super servers based on IBM Netfinity hardware, 18 other NetWare 5, and 30 Microsoft 2000 servers performing various tasks for NHTSA's offices. Manage and provide support to enterprise-wide local and wide area networks consisting of 700 nodes
  • Trouble shoot existing and new problem arising in network, hardware, and software.
  • Provide support to various applications like CCMIS, ccmMercury.
  • Plan, install and manage CISCO works 2000 to perform day-to-day maintenance of Cisco and other network equipment in production environment. Install Cisco switches and routers on new sites and ensure all WAN is up and running.
  • Installed 3Com Transcend Enterprise Transcend Trafix Manager to monitor and maintain 3Com devices
  • Maintain and monitor ten remote LANs of NHTSA located in ten different states. These remote LANs are connected through T-1.
  • Created a test bed to perform testing and analysis of new hardware and software before implementing in production environments.
  • Deploy Adobe Breeze video conferencing solution.
  • Lead projects of implementing new applications.
  • Proficiency in all aspects of Windows 2000 operating system, including but certainly not limited to the following.
  • Migration from NT to 2000, installation, remote and unattended installations, configuration, administration, remote administration, terminal services, networking, security, encryption, certificate services, group policies, remote application deployment, directory services, active directory, schema, implemented DNS, DHCP, RAS, RADIUS, IIS, VPN's, Forest, domain, and organizational unit structure, design and administration.
  • Migrate from GroupWise 5 to Exchange 2000.
  • Daily monitoring of backup jobs and restore as needed.
  • Manage backup tape library.

Confidential

Technical Support Engineer / System Administrator

  • Provide Network, Hardware and Software support for the Versa Pro Accounting Software.
  • Work with Senior Network Engineers, and MIS managers to setup the software in a distributed environment. Install and test printers and printer drivers for the VersaPro application Financial Application .
  • Troubleshoot internal and customer network issues related with the software. Perform quality assurance testing for the new versions of the software.
  • Create users, assign rights to various network resources and manage file system rights on servers, and perform security checks.
  • Netware 5.0, Windows NT 4.0 Windows 2000 Client and Server Administration.
  • Visual Foxpro database administration.
  • Perform routine network wide backup of user and application data on windows 2000 servers
  • Installation, configuration, and troubleshooting of 3com switches, concentrators and Cisco 2600 routers in support of the internal / Corporate LANs
  • Design and develop the Local Area Network topology for Zland.com clients.
  • Troubles shoot Ethernet, IPX/SPX, and TCP/IP.
  • Setup domain controllers, enabling DHCP and configuring gateways for default routes.
  • Initial configuration of Cisco routers for customers. Assist in developing and designing the websites.

Confidential

Technical Support

  • Helped customers to set up the LAN using Windows NT.
  • Worked in a fast paced environment, handled 40 calls on average.
  • Upgraded network operating systems, installed applications and troubleshoot problems after upgrade and implementation.
  • Fully documented systems requirements, development, optimization, and troubleshooting.
  • Assist the web master in developing and maintaining the corporate website.

Confidential

Help Desk

  • Setup the PCs for customers and configured the operating system, network clients and applications.
  • Troubleshoot hardware and software problems.
  • Determine, recommended, and planned layout for type of computers and peripheral equipment of existing equipment and systems.
  • Interact with engineers, program managers and customers to identify and solve systems problems.
  • Assist Network Administrator to setup the Windows NT Network.

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