Unix/aix/tsm Support Specialist Resume
Dallas, TX
SUMMARY
- Around 8 years of experience in technical support and maintenance of UNIX Systems Configured AIX 5,6,7 p5 and p6 550,570,630,640, 520,610,590,595, 700, 702 Power 750 Express Blade center JS20/JS21/JS22/JS23 and Redhat Linux 5/6/7 for development, test, production and DR environment.
- Confidential Certified - PSeries AIX System Administrator wif AIX administration, support and architecture and Server build, in the planning, design, installation, configuration, Migrations, troubleshooting, and performance tuning of AIX 4.3, 5.1, 5.2, 5.3, 6.1 & 7.1 Solaris 10, Red Hat Linux 5/6/7
- Experienced in Performing Migrations from AIX 5.3 to 6.1 and new installations of AIX 6.1 using NIM Server. Also migrating RHEL from 5 to 6 and 6 to 7 etc.
- Experience wif Confidential Power4, Power5 and Power6 Power7 virtualization.
- Expertise in migrations including: Hardware migration from RS600 to P4, P5, P6, software migration from version 5.1 to 5.3, 5.3 to 6.1 and 6.1 to 7.1 and from OS: Solaris to AIX, & Linux to AIX.
- Installation, administration, and Updating of VIO Server and VIO client LPARs.
- Installing and configure HACMP 4.3, 5.5 6.1 and to the most recent one PowerHA Sysmirror 7.1.1
- Migration of HACMP 4.x,5.x to 6.1 and also to the most recent one PowerHA 7.1 using clmigcheck.
- Experienced in supporting AIX, RHEL and Sun Solaris Servers in the environment.
- Power VM Virtualization (SEA, vSCSI, NPIV), Dynamic LPAR (DLAPR)
- Perform system installs and performance tuning, configure and administer AIX 5.3, 6.1 LPAR’s
- Perform day to day LVM operations and System Admin tasks
- Experience wif RHEL 5, 6, 7 installations, migrations, configuration management and patch administration as member of a production support team.
- Strong knowledge of redhat Linux kernel configuration, performance monitoring, and tuning.
- Configuration and maintenance of common applications such as NFS, DHCP, NTP, SSH, DNS, and SNMP.
- Experienced in working wif Network Engineers to install, manage, and configure NAS based storage and insure overall system and network security.
- Implemented and documented DR between multiple systems locations via Confidential HACMP/GLVM clustering
- Maintained AIX environment for local Oracle developers. Implemented BMC Patrol on these computers in order to maintain sanity of logs, CPU, memory and disk utilization.
- Responsible for set up of BMC Patrol Agents V3.6.50.11i and 3.6.60i environment on UNIX, Linux, Solaris, and Aix.
- Worked wif WebSphere team in order to configure WAS instances for BMC patrol.
- Had been Responsible for building out brand new TSM environment,
- Extensive experience wif troubleshooting TSM environments.
- Proficient wif Data Domain DD160, DD880, DD890 used as TSM / Net Backup Storage Target, Virtual Tape LibraryInstall and configure AIX on p5 and p6 550,570,630,640, 520,610,590,595, 700, 702 Power 750 Express Blade center JS20/JS21/JS22/JS23 for development, test, production and DR environment.
- Experience wif storage networking, wif vendors/technologies such as iSCSI, SAN/NAS, data center storage consolidation, EMC, NetApp, HDS, HP, or Supported and Good Knowledge of designing IT architectures for storage and backup in the enterprise.
- Ability to install/configure/troubleshoot OEM SAN products.
- Experienced in EMC Powerpath and SRDF, Hitachi HDLM, and HP Secure Path
- Hitachi, EMC SAN installation and tuning of TSM server environment.
- Management of all SAN storage systems, Hitachi, EMC, SUN capacity planning and performance tuning.
- Experienced wif operating and performance tuning storage platforms across the organization to ensure high levels of data quality, availability and security.
- Experienced in Providing LUNs to the various enterprise operating systems such as AIX, Solaris, Linux and Windows.
- Experienced in installing Powerpath, SDD and HDLM drivers for accessing SAN on the UNIX Servers.
- Provide 24x7 on call server support for UNIX environment-AIX and Redhat Linux.
- Responsible for the operation, maintenance and integrity of a distributed, networked UNIX based environment.
- Experienced in Providing LUNs to the various enterprise operating systems such as AIX, Solaris, Linux and Windows.
TECHNICAL SKILLS
O/S: Confidential AIX 4.3, 5L, 5.1, 5.2, 5, 3, 6.1, 7.1 RHEL 5,6,7, Windows 2000/03/NT4.0, Wintel Sun Solaris, HP-UX. MAC 8.1/9/10
Hardware: Confidential RS/6000, PSeries 550,560,570,650,630,670,700,702,750, SUN Enterprise 450.
Servers: Web Sphere Application Server 3.5/4.0, Netscape/iPlanet Server, MQSeries, Web Logic Server, Confidential HTTP Server, HTML, DHTML, XML, Java Script, JSP, Servlets, EJB, Apache 2.2, Tomcat 5.5, Active MQ
Networking: TCP/IP, RPC, UDP, NIS, NFS, DNS, DHCP, Cisco Routers/Switches, LAN.
RDBMS: Confidential UDB2, Oracle 7.x/8.0/9i, MS-SQL Server 7.0/6.5 and MS-Access 97/95.
Languages: C, C++, Java, Servlets, JSP, EJB, VB, JavaScript, HTML, Shell.
High Availability: HACMP 4.X,5,X,6,X,7.1.0, 7.1.1
Applications: Samba, Tivoli (TSM), Symantec Net Backup, VERITAS Volume Manager
PROFESSIONAL EXPERIENCE
Confidential, Dallas, Tx
Unix/Aix/TSM Support Specialist
Responsibilities:
- Worked as TSM, UNIX/AIX Power HA/DASD Support specialist for supporting Confidential clients who open the PMR for the issues.
- Dealing wif severity 1, 2, 3, 4 and system down PMRs.
- Helping customer resolve their issues be it a production down or bringing the applications online until the issues wif the cluster is resolved.
- Giving on call support to the customers distributed throughout US (US Wide), European calls and Canadian calls and also dealing customers from India.
- Installation of Redhat, Veritas Cluster Server and Veritas Volume Manager. worked on RHEL 4/5/6, HPUX and Aix operating systems
- Installation and configuration of Linux servers, using Flasharchive/Jumpstart/Kickstart and automating server deployment process
- Supported Linux x86 64 VM’s running on VMWare ESX environment and AIX on Power hardware.
- Coordinating and performing the Update software packages and apply security patches.
- Good experience in automation using tools like puppet and also experienced in writing scripts to update in crontab. Hundreds of servers using puppet. Created Puppet manifests maintained customer application data.
- Experience in Design, implementation and administration of Tivoli Storage Manage (TSM)solutions Worked wif WebSphere team in order to configure WAS instances for BMC patrol.
- Experience in Implementing Tivoli storage Manager for backup and recovery strategy. Ability to install/configure/troubleshoot OEM SAN products.
- Excellent skills wif Tivoli storage Management, installing TSM on various platforms, AIX/Solaris/window/Linux Client Backups, restore, and failed backup problem determination.
- Experienced in EMC Powerpath and SRDF, Hitachi HDLM, and HP Secure Path
- Hitachi, EMC SAN installation and tuning of NetBackup server environment.
- Organized migration from non-TSM 6.x to Tivoli Storage Manager 7.x
- Experience in installation, configuration, tuning, optimization, security, backup recovery and upgrades of Confidential AIX.
- Performed TSM Client, TDP SQL, TDP Domino, TDP Oracle, TSM4VE backups and restores Maintained backup scheduling, load balancing & maintenance activities for TSM Servers, Daily Health checks of TSM servers
- Installing TSM on Windows, AIX and Linux and backing up multiple environments.
- Install the TSM clients on Windows, AIX, Linux and Solaris systems and Backup the servers.
- Responsible for Disaster Recovery planning and practice for AIX Servers environment wif POWER5 hardware backing up AIX servers, VIO servers and servers installed wif HACMP and AIX instances wif SAP, Oracle and WebSphere installations.
- Tested TSM server and tape library ensuring reliable daily backups of all servers as well as doing capacity planning.
- Provide 24x7 on call PMR server support for TSM, UNIX/AIX and HACMP/OEM connectivity.
- Weekly monitoring of TSM databases, recovery log and Storage Pools - Extend if necessary.
- Monitor on-off site tape rotations and inventory, and monitor procedures for compliance wif Disaster Recovery program.
- Participate in disaster recovery planning, testing and maintenance for the enterprise TSM environment.
- Provide PMR Support technical/solution contributions to current operations and to the vision for the future for the Confidential clients.
- Working wif customers going through various hacmp logs like hacmp.out, clverify.log, clstrmgr.debug.log. Checking the RSCT logs as part of the Root cause analysis for the failure.
- Expertise in troubleshooting various version of PowerHA (hacmp formerly) like 5.x,6,x to the most recent one 7.x
- Helping customer troubleshooting DASD storage devices and going through snap and halping customer figuring out the issues wif storage as well as wif the hacmp cluster.
- Attending collaboration calls wif Aix host administrators and their SAN administrators to address the issues and also if needed working in collaboration wif OEM (SAN) storage vendors like EMC, HITACHI, Netapp etc.
- Helping customer building clusters and troubleshooting the issues if any. Locating the defects in the HACMP and escalating to the level 3 development support team. Collaborate meetings wif the AIX/HACMP developers for knowledge sharing and views sharing.
- Extensively supporting PowerHA System Mirror (formerly HACMP) software running on AIX operating system.
- Experienced in supporting the AIX multipath I/O driver, MPIO, connecting to the above OEM storage.
- Experience in configuring/troubleshooting all aspects of the PowerHA System Mirror software.
- Knowledge of PowerHA System Mirror Enterprise Edition (formerly HACMP-XD) using either PPRC, Metro-Mirror, SRDF, or GLVM a plus.
- Knowledge in EMC PowerPath and SRDF, Hitachi HDLM, and HP Secure Path.
- Experienced and possess strong communication and verbal soft skills which facilitates a positive interaction wif the customer. Communications skills in corporate the Confidence & Professionalism
- Dealing wif Customer Conflict and Confrontation
- Executing Dynamic Interpersonal Communications wif customers, Confidential management and co-workers.
- Ability to communicate technical information to customers in a way that is easily understood.
- In dis project I gained expertise inHACMP and SAN/DASD, which can provide hardware/software problem, solvingskills, and instilled in me the capability in discussingtechnicalsituations and scenarios wif the end-user, customers, and Confidential management.
Confidential, Irving, TX
UNIX Administrator
Responsibilities:
- Involved in 24X7 production support, Build and migration Assignments.
- Worked primarily on RHEL 4/5 and AIX operating systems.
- Involved in migration activities using RedHat LVM, Veritas and EMC open migrator.
- Experience running EMC GRABS, heat explorer reports and working wif EMC and Sun/Oracle support teams.
- Migrated oracle RAC servers using system EMC open migrator and effectively worked wif the database team to bring up /down the databases.
- Writing shell Perl scripting for automation of job.
- Hundreds of servers using puppet.
- Use Veritas file system (VxFS) veritas volume manager (VxVM) to configure RAID 1 and RAID 5 storage systems
- File system tuning, growing, and shrinking wif veritas file system 3.5/4.x.
- Installed and configured GFS cluster for holding databases.
- Experienced cloud computing technologies.
- Strong troubleshooting and problem-solving skills.
- Experienced on Managing Servers, Storages and Networks.
- Built Linux Compute Nodes using automated scripts (Kickstart scripts) and NFS server.
- Monitoring the health and stability of Linux and Windows System environments.
- Servers: monitoring of disk space, system and application errors, memory and swap space utilization, disk performance, CPU, and processes.
- File system administration, create/ configure file systems LVM, RAID; troubleshoot and repair file systems, Samba, NFS, DFS and Windows shares.
- Knowledge of kernel patching, systems monitoring, networking, and storage protocols.
- Handle the tasks of monitoring and management of systems build on Linux environment.
- Installation and configuration of NIM master server and clients. Installing OS on NIM clients using NIM Server.
- Documentation: Implemented naming standard; supporting Oracle Databases
- Documented the procedures to install VIO, Client LPAR’s & NPIV setup on AIX machines
- Provided 24*7 on-call support for AIX servers
Confidential, Cincinnati, OH
AIX/Unix Administrator
Responsibilities:
- Responsible for installing, configuring and maintaining AIX servers including the logical partitioning on pseries servers.
- Extensive use of LVM, creating Volume Groups, Logical volumes, and disk mirroring.
- Performance Management & Tuning on AIX.
- Perform User Account management, data backups, and users’ logon support.
- Develop and maintained Shell scripts (Korn) for automating the batch jobs.
- Done installations and upgrades on multiple systems using Network Installation Management.
- Set up, configure, backup and restore nim database and create various NIM objects and resources such as lppsource, spot, bosinst.data, image.data.
- Created LPARS on p570 servers.
- Good understanding of Advanced POWER Virtualization on Confidential p5 Systems.
- Implemented, installed and supported High availability clustering environment HACMP v5.1 Cluster software.
- Day-to-Day trouble shooting for the end users on AIX 4.3/5.2/5.3 based applications.
- Responsible for the upgrades on AIX and software packages and maintained them in accordance wif established policies, procedures and service level agreements.
- Helped to establish standards, policies and procedures for all aspects of Unix server environment (e.g., configuration, administration, documentation, etc.)
- Worked wif DBAs on installation of DB2, restoration and performance tuning.
- Attend team meetings, change control meetings to update installation progress and upcoming changes in environment.
- TCP/IP Configuration like assigning IP addresses, configuring network interfaces, assigning static routes, hostnames etc..
- Monitored error logs and investigating the logs and providing a solution to the application team monitoring system performance and check the status of the system using utilities such as TOPAS, GLANCE, NMON, VMSTAT, IOSTAT, etc.
- Configuring networks on the adapters using smitty mktcpip and smitty chinet.
- Worked in wif different teams such as Network Engineering, Database team and application teams to resolve the issues and provide Customer Satisfaction.